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Charter Senior Living of Jackson

1200 N Pkwy, Jackson, TN 38305
8.9
Review Score
14 reviews

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Beverly - Child of resident/client
5.0
Review for Charter Senior Living of Jackson

We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and outdoor access. No screaming alarms.... Read more

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About the facility Charter Senior Living of Jackson

From the inviting front porch to the homelike common areas, Charter Senior Living of Jackson is designed to provide seniors with a warm and supportive environment. Settled on a wooded campus at the end of a private road, this pet-friendly, boutique-style community provides residents with scenic views and premier amenities.

There’s plenty of on-site conveniences for seniors to enjoy, including chef-prepared meals, stimulating activities, and pet therapy. Residents can also benefit from customized assisted living and memory care services, which are provided by licensed, 24-hour nurses. Those who opt for memory care receive personalized care through the exclusive Flourish℠ program, which promotes residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Start calling Charter Senior Living of Jackson home today!

State Licensing Information

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Charter Senior Living of Jackson is a community within Charter Senior Living properties. See all Charter Senior Living communities.

Pricing for Charter Senior Living of Jackson

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Charter Senior Living of Jackson

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Amenities at Charter Senior Living of Jackson

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Vegetarian
Guest Meals
Meals Provided

Room Amenities

Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Outside Patio

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Bible Study Group
Art Classes

Reviews
for Charter Senior Living of Jackson

Write a Review

8.9

Review Score

Review Score

14 reviews

8.9

Out of 10


5 star

58%

4 star

22%

3 star

8%

2 star

15%

1 star

0%

14 reviews

A Place for Mom has scored Charter Senior Living of Jackson with 8.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Charter Senior Living of Jackson has 14 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

4.4

Care Services

4.0

Activities

4.2

Staff

5.0

Value for Cost

4.3

1-14 of 14 reviews
Sort by

5.0
Beverly - Child of resident/client
Assisted Living
December 3, 2024
Verified Review
Review for Charter Senior Living of Jackson

We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and outdoor access. No screaming alarms.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5

Response from Charter Senior Living of Jackson

December 4, 2024

Beverly, thank you for sharing your positive experience!


5.0
Anonymous - Child of resident/client
Memory Care
December 12, 2023
Verified Review
Recommended

My loved one is currently a resident at Charter Senior Living of Jackson. Overall, things at this facility have been very good to great. Communication with the family has been good, but there is always room for improvement with communication. I have and will continue to recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Charter Senior Living of Jackson

December 17, 2023

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!


5.0
Wanda - Spouse or partner of resident/client
Memory Care
May 31, 2023
Verified Review
Friendly and caring community.

We've had a great experience at Charter Senior Living of Jackson. The people/employees there are very friendly, and they care about their residents. Very good food and very clean facility too.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Charter Senior Living of Jackson

June 7, 2023

Wanda, thank you for sharing your positive experience! We will be sure to pass along your kind words to the staff at Charter Senior Living of Jackson!


5.0
Pam D - Child of resident/client
Assisted Living
November 9, 2022
Verified Review
Great staff

I chose my top 3 facilities based off of what I saw and then the decision was ultimately up to my dad. He chose Charter Senior Living of Jackson because it felt most like home. The staff is what really makes this facility. They are very serious about hiring good, caring and concerned people who truly care about the residents. I would recommend Charter Senior Living of Jackson to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Child of resident/client
Memory Care
September 20, 2022
Verified Review
would recommend

We really do like the staff we do think they are exceptional - however once it was purchased by the new owners we were told they were going to start making renovations and that was not happened yet which is a little frustrating.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

No data collected


3.0
Anonymous - Toured community
Assisted Living
August 24, 2022
Verified Review
Review for Charter Senior Living of Jackson

This place was ot a good fit for my loved one. I did not like the smell.


3.5
Anonymous - Loved one of resident/client
Memory Care
January 7, 2017
My Thoughts On Morningside

My aunt resides at Morningside in the assisted living area. Our decision to choose Morningside was based on a number of factors: quality of life, available activities, warmness/friendliness of the staff, professional nursing care, availability of memory care assistance when needed, and finally, a reasonable cost. I particularly like the size of Morningside, as my aunt is able to enjoy all the available services without her mobility being affected, like you could experience in some larger facilities. This facility offers all the services she needs at a reasonable price and Morningside was an excellent choice for our family.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


5.0
Anonymous - Loved one of resident/client
Memory Care
July 7, 2015
Verified Review
So far they have been great. It's a happy environment.

So far they have been great. The nurse doesn't really step up, it would be nice to see her have more energy. She seems to need to be micromanaged. The activities are great, they really seem to keep people involved and busy. The staff is great as well. It's a happy environment.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

5


4.5
Anonymous - Loved one of resident/client
Memory Care
March 27, 2015
Verified Review
Everything Is All Right

Everything it all alright the staff is friendly, facility is very clean no complaints. I would recommend Morningside to anyone. We really liked this place we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
A. Massengill - Loved one of resident/client
Memory Care
March 5, 2015
Wonderful Transition To New Home

Our family recently made the decision to select this facility for our father's care when it became clear that it was no longer safe for him to live at home alone. Dad has adjusted quickly and positively to the move. We have been very pleased with all aspects of his care and the transition we faced. Dad considers Morningside to be his home and we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Charter Senior Living of Jackson

March 18, 2015

Ann, Thank you so very much for your gracious review of Morningside! Quite frankly your Dad has been such a pleasure here but in fact when the RSD and myself visited him and did his assessment for admission we knew right away he would prove to be a wonderful resident and he has repeatedly shown a delightful personality and a genteel spirit. We are so very glad you chose us and so very glad your Dad calls Morningside his home. Sincerely...Debra Utley,Executive Director.


2.0
Anonymous - Loved one of resident/client
Memory Care
October 20, 2014
Verified Review
Would not recommend

My experience with Morningside of Jackson has not been a good one. Without going into specifics I'll just say they made a lot of promises before we moved my loved one in, and did not deliver on any of them. Their performance was just very poor in general. I would not recommend them.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Charter Senior Living of Jackson

March 31, 2015

I am the Executive Director and I would very much like to meet with you to address your concerns. The satisfaction, happiness and comfort of our past, present and future residents and families is our first priority at Morningside of Jackson. Thank you for your consideration. Deb Utley, Executive Director.


2.0
Anonymous - Loved one of resident/client
Memory Care
October 19, 2014
21 days at morningside

services promised, not rendered. ex: assisted bathing etc. frequent rudeness from most. Two employees were notable for their consistent helpfulness and courtesy. The financial officer and one LPN.

Cleanliness

2

Friendliness

1

Care Services

1

Activities

4

Value for Cost

3

Response from Charter Senior Living of Jackson

March 31, 2015

Thank you, for bringing your concerns to our attention. We appreciate you sharing your observations. Please feel free to contact me directly so we can discuss your concerns in more detail. Debra Utley, Executive Director.


5.0
Family Member - Loved one of resident/client
Memory Care
April 21, 2014
Verified Review
They were nice and we really liked them.

We really liked this place and if we hadn't had to move out of state we would have had her stay here. It was like an apartment feel. They were nice and we really liked them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
I stopped by Morningside of Jackson t...

I stopped by Morningside of Jackson today on the way home from Memphis. The facility is basically a replica of what exists in Morningside of Franklin but lower priced. Very impressed by the Family feeling. Some of the furnishings in recreation areas were not as nice as Franklin (Fold-up tables & chairs that reminded me of school cafeterias, but clean and functional). The recreation area seemed smaller with smaller size TV. Studio and alcove (2 rooms)apartments seemed a bit larger with bigger closets. I especially liked the way the studio they have available has a back door that opens out into an enclosed courtyard. They seem to have more activites with bigger events than what Franklin showed us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Neighborhood around Charter Senior Living of Jackson

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Frequently Asked Questions about Charter Senior Living of Jackson

Charter Senior Living of Jackson offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Charter Senior Living of Jackson 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (731) 423-1004 to reach a resident at Charter Senior Living of Jackson.

To reach a resident at Charter Senior Living of Jackson call: (731) 423-1004



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.