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I would say it is not fancy but it is comfortable and the staff are caring and friendly. So far I would definitely recommend it and it seems like a really good value. They are still making changes after the fairly recent change in ownership, but seem to be working hard to make it a great place.... Read more
Vista Springs Northview Royal Hideaway Resort in Grand Rapids, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
4.6
(32 reviews)Studio, 1bd, 2bd
Boulder Creek, a Leisure Living Community, is located in Rockford, Michigan, where we’re passionate about serving our senior living residents and sharing life’s journey together. Offering assisted living and memory care options, our purpose is to provide high-quality senior lifestyle services...
4.5
(2 reviews)Studio, 1bd, 2bd
Assisted Living Residence: In the assisted living residence, licensed nurses and resident assistants provide individualized assistance with monitoring medications, bathing, dressing, grooming, and other activities of daily living. A consistent staff is assigned to the assisted living residence...
4.1
(114 reviews)Studio, 1bd, Semi-Private
Whispering Woods Retirement Village offers a magnificent combination of assisted living continuum of care options from Independent Living Suites and apartments to its Memory Lane remembrance village where Alzheimer's residents can stroll through safe and secure memorial gardens, and enjoy their...
3.5
(12 reviews)Studio, 1bd
Welcome home to Pilgrim ManorBuilding culture and community on one campusLocated in the heart of Grand Rapids, Michigan, Pilgrim Manor offers exceptional living and amenities in a well-established and trusted assisted living and healthcare community.Live life purposefully at Pilgrim ManorFor...
Studio, Private, Semi-Private, 1bd, 2bd
Nestled on an expansive 30-acre campus, Covenant Village offers the luxury of a country home that’s just three miles from downtown Grand Rapids. An indoor village center includes a pool, spa, sauna and steam room; health club; fellowship center; business, learning, wellness and banking centers;...
4.8
(345 reviews)Studio, Semi-Private, 1bd, 2bd
At StoryPoint Rockford, we love being a part of the greater Grand Rapids area. Our community is a place where our residents can really enjoy a carefree retirement. At StoryPoint, we offer independent living, enhanced living, assisted living and memory care services. We can meet each resident...
2.5
(5 reviews)Studio, 1bd, 2bd
Clark Retirement Community is a continuum of care accredited by CCAC. Our mission is to create a community of dignity, compassion and respect centered on the lives of older adults and those who care of them. Clark has a Residency Agreement Fee based on the size of the accommodation and a monthly...
3.5
(21 reviews)Studio, 1bd, 2bd
Our BuildingProvision Living at Forest Hills is a 105-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both assisted living and memory care services, residents have their choice of purposefully designed studios or one- or two-bedroom...
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I would say it is not fancy but it is comfortable and the staff are caring and friendly. So far I would definitely recommend it and it seems like a really good value. They are still making changes after the fairly recent change in ownership, but seem to be working hard to make it a great place.
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One month into Dad's stay, they changed ownership. Through that process we also lost the administrative staff that we had gotten to know. The price for 2024 is increasing significantly (12-15%), although they have not yet told us a number. Processes are different now than they were, so I can not speak to that. The staff that is there is friendly. Dad seems happy (content) there. He likes the food and the facility and his room are clean. They communicate via text, although with new ownership it is less than prior. Areas for improvement are: it would be nice to know when the physician visits and what she does/checks when she is there. Overall, I would recommend the facility because Dad is happy there. There is work to be done from an administration and communication standpoint, again due to new ownership.
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Response from Vista Springs Northview Royal Hideaway Resort
February 29, 2024Thank you for sharing your experience with The Cortland Northview. We appreciate your feedback about the changes and the impact it had on administrative staff and communication. It's great to hear that despite these changes, your dad is happy and content with his stay. We understand the importance of clear communication and will work on improving this aspect. Your recommendation means a lot to us, and we're committed to addressing any areas for improvement to ensure the best experience for your dad and all residents. If you have any further concerns or suggestions, please don't hesitate to reach out directly.
As a resident with dementia, and him not being aware that he is unable to care for himself, he has an extremely difficult time accepting that it is necessary for him to be there. The option of it being a Secure Facility has literally been a life saver.
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Response from Vista Springs Northview Royal Hideaway Resort
February 29, 2024Thank you for sharing your experience with The Cortland Northview. We understand the challenges of transitioning to a care facility, especially for our residents with dementia. It's reassuring to hear that the secure environment provided by the facility has been beneficial for your loved one's safety and well-being. If there's anything more we can do to support you and your family during this time, please don't hesitate to let us know. We're here to help.
Beautiful facility ! Staff are friendly and helpful and care for the residents like they would their own family members. The buildings were clean and well maintained. Delicious food and lots of engaging activities.
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Vista Springs Northview is a beautiful community! The staff does a great job and you can really tell that they care about the families and their loved ones. The management staff is also very friendly and very informative. I would highly recommend Vista Springs Northview as I had nothing but a great experience.
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Don't be deceived by the friendly staff and beautiful facility. Their top priority seems to be filling beds, whether or not they are equipped to care for your loved one. Chances are, they probably are not. Once residents start needing more care because of physical or cognitive issues, they are not able to provide adequate care. The daily staff is wonderful, for the most part. Lots of management issues, staff turnover, lack of training, and not enough staff.
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While Vista Springs is beautiful on the outside, the inside operation is unprofessional and out of control! Management is unreasonable in their belief that one building which houses 31 residents is cared for by TWO caregivers!! I have seen a revolving door of staff and management at this location and it is concerning. I was told the ratio of caregivers to residents is one to eight...this isn't even close to the truth!! It is more like one to fifteen!! This is dangerous to both the residents and caregivers. I cannot express enough how disappointed I am in the business operations of VS. Numbers are more important than care, clearly.
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We toured this community and the staff were nice. The community appeared to be clean and maintained. The menu here is appealing. The activities would of been helpful. We would suggest that other families tour this community for the care of a loved one.
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I thought the staff at this location where friendly and gave lots of great information my dad and I about there community. They where very patient with all of our questions and made sure to answer them with lots of detail. The facility was just a little out of our price range and was not in my dads budget.
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My loved one is still adjusting since her move into Vista Springs. I feel I would recommend this community because the staff has been good to her. From what I can tell, they have been accommodating and friendly. The facility is clean and maintained well. It has been a good experience so far.
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We moved my mother into Vista Springs Northview over a year ago and we couldn't be happier. The staff are very nice and our Mom loves the daily activities. We are pleased and would recommend Vista Springs Northview.
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See what the neighborhood has to offer and what’s nearby:
Vista Springs Northview Royal Hideaway Resort offers Studio and Semi-Private. Learn more.
Vista Springs Northview Royal Hideaway Resort has received an average review rating of 3.7 based on 11 reviews. See all reviews.
Call (616) 446-8937 to reach a resident at Vista Springs Northview Royal Hideaway Resort.
To reach a resident at Vista Springs Northview Royal Hideaway Resort call: (616) 446-8937
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.