Virginia Place

Virginia Place was the best choice of the facilities that I toured. The staff were nice and responsive, and there was a lot of activities available for the residents.

At times my loved one would order off a menu but receive not what was asked for. I do wish they had a two week respite stay but our loved one enjoyed the activities. I would recommend this community to other families based on the experience we have had.

I heard recently that Virginia Place might be closing... The facility is very homey, clean and all of the staff are friendly. I think they need a new food menu. A lot of the meat served is not chewable.

I was told this was a forever home for my mom with memory care skilled nurses. 12 days in she fell in the hall and hit her head. She received several stitches. Upon her release they told the hospital that she cannot come back as they can't care for her anymore. So I scrambled to find another care facility. On top of that the refused to refund any of the [removed] payment. After days of explaining the situation they final agreed on a [removed] refund. I would NEVER recommend Virginia Place to anyone.

The place very clean the staff is very professional. They make it feel like it's a home.

Care is outstanding. Highly recommend. Staff is awesome and compassionate

It's not worth the money for my loved one's level of care and I'm sure the staff are aware but they would rather keep getting paid. They are nice people, but my loved one and other residents feel differently when I visit, so I plan on bringing her home next month.

Highly recommend! It was a very homey atmosphere, staff was excellent kept us informed, very compassionate, move in and out went without a flaw (my father in law passed away) but for the short time he was there he really liked it. The entertainment was good, live music I looked at 9 facilities and felt it was the best fit and it was!

I would recommend Virginia Place. My experience in choosing this place is based on touring and researching several placed. Due diligence is advised for all. It's well organized, friendly, caring staff, many activities.

My mother is a resident at Virginia Place. The facility has really done a great job bringing my mother from poor health, back to doing very well. She's very happy there. I would recommend Virginia Place to others.

The location is excellent. Many stores & restaurants in the area. Staff is very flexible and caring. Good communication with the family of what is going on with the people staying at the facility.Reasonable cost and flexibility of the staff were the main reasons for choosing the facility.

My loved one is currently a resident at Virginia Place and most everything has been great for her at this facility so far. The move in process was very easy. They take very good care of my loved one. The cleanliness and friendliness are great. The staff, care services, food and activities are also great. I would definitely recommend Virginia Place to family and friends.

Virginia Place is very clean and residents get tremendous service. The staff is awesome. They go above and beyond. The food is very good and well prepared. It's small, but makes it very home like and residents get better care. Their cost is a little higher than other facilities, but the attention to residents is well worth it. I would definitely recommend Virginia Place.

We visit there plenty of times and the community itself is very clean, quite and nice. We like everybody there, they are all very nice and friendly. They do have a lot of different activities going on - there is bingo night, movie night as well as trivia. Based on our experience so far with the Virginia Place we would recommend the community to other families.

Virginia Place was a good fit for us. Everyone was friendly and attentive. I loved that our family member was able have his dog with him.

They are very personable. They are not communicating as much, as it relates to the care services. The value for the money is average. I would reecommend to other families. They need to improve on the communication and be more proactive.

We really like that Virginia Place is a smaller community so it has more of that homey feel to it. Everybody there from the staff to the residents is very friendly and based on the experience we have had so far we would recommend them to other families.

Staff has changed lately and they seem to be better than before, which is great. I do wish they had more Spanish speaking staff. There are a few, but I feel more would be helpful. The facility is clean. We do a lot of our own cleaning, so they don't seem to be in my aunt's room as much. They did do a deep clean recently upon our request, which was nice. The room set up is great for the price. Level of care and cost seems high right now and seems to be medication/pharmacy driven. I'm still working to understand the process and how cost changes, so not sure if that's a typical obstacle. Activities are good, I don't see a huge amount but they are regular and they do a great job in encouraging the residents to participate. They also make sure to celebrate holidays. The facility is small, closed door, easy to navigate, and one level which is great for us and the main reason we chose Virginia Place. Overall, if you're able to manage levels of care for the cost, I feel good about recommending this facility.

They are struggling a bit with temp-workers within their nursing staff. My guess is that that's typical of every other place, but it's still an issue. A big negative is the continuity; I will talk to the head nurse and she'll say, "Okay I'll talk to my nursing staff", but they have an issue with passing that message down. I'm taking it as a "sign of the times", because if she were anywhere else it'd likely be the same. The room sizes were smaller than any other facility we've been, but the cost is similar. I liked things here in terms of the community having a one story layout, and with one stories that typically equals smaller rooms. What I appreciate is I walked in cold and I didn't make an appointment. I intentionally did that, I wanted to see how the staff would react to me coming in without an appointment. I wanted to see the people and other residents in the moment with nothing polished. I didn't want them prepared for me. I was pleasantly surprised. I loved the environment, the cleanliness, the layout, and the hominess of the community. I watched the team interact with one another saying things like, "I'll take this one on", etc.. They were all willing to put in the time. They were very good with following up, they called me the next morning. I was concerned that she wasn't healthy enough to be there as she's [age removed] years old. I saw very active people there who were engaged in the garden that's located in the center of the facility. When I told them that they said, "Let us decide that". The next day they offered to asses her and they drove out to where she was in rehab to do so. They were very proactive and they pushed me a bit. They let me know that there was no issue and that she was perfect for their facility. We spoke about what would happen if she runs out of money, as they don't accept Medicare. They replied, "Honestly, if it was our mother, there is another facility". A lot of facilities were quite a distance away from my sister and It'd be a burden. She'd never be able to visit her, but this one is right near my sister so she can visit and take care of any problems if need be. They gave us alternatives (even for later), and what they would do if it was their mother. They gave information as if they really cared. We placed her here; things have calmed down and everyone seems relatively happy. We are fortunate that this one was a fit.

I would say to look for other places. Some of the staff are beyond very good but there are some that need possibly more training . The administrative staff are very good but they seem to be out of the loop of a lot of the things that are going on in the community. However, once they do find out about something they make sure that the issues are addressed.