Victoria Manor

Hard working, conscientious and courteous staff. Owners and management personally greets and have hands on day to day operations. Residents are lucky to have such experienced and caring individuals to care for them during their daily activities.

Our experience was better than other reviewers, but you must realize that this is a low budget operation as per the price listed. The facility is older but well-maintained. I personally enjoyed its quaintness though some may find it too basic. Our loved one had incontinence but was always clean, as was the rest of the facility, and we visited at least weekly over 14 months. The vast majority of the staff was extremely helpful and attentive, as was the management. Some were exceptionally dedicated. This is not a memory care facility and the most common complaint from residents was too few activities.

My father was in here and it was presented well by [name removed] but that’s about the only person worth being an employee. They locked up all the old people early every night and the workers have them selves out loud session of their own not too far from the residence. They have no concern for the people sleeping and handing out meds his by individuals who have less than a year experience and the turnover of employees is continuous. Most of the people are family of the director. They are trying to spruce up the place with plants and paint but that doesn’t cover a multitude of sin.

They don't have a lot of activities available for the residents to participate in for my loved one.. Depending on your loved one's needs this might not be the place for them. If you loved more needs more assistance for medical care for example. Due to the pandemic there has been staffing issues.

It is a small, and intimate community but good value for the price. The communication is okay at best with the staff. I would like to see better communication from the staff overall about my loved one.