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I have been living here for 5 years and enjoy it very much. I have many friends and I like the activities that are offered. The residents are very friendly and the staff are very helpful.... Read more
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9.8
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46 reviews9.8
Out of 10
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A Place for Mom has scored Verena at The Reserve with 9.8 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, Verena at The Reserve has 46 reviews with an average "overall experience" of 4.8 out of 5.
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I have lived at Verena for almost a year. I can't say enough good things about it. The staff is friendly and very helpful. There are more activities than I can participate in. The other residents were welcoming and I've enjoyed meeting many new friends. My husband and I were a little anxious when we first came here but it has become our "home" and we love it!
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Response from Verena at The Reserve
January 18, 2024Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you and your husband have had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
Verena has such a friendly atmosphere. The residents, staff, maintenance, management all contribute to making it this way. Lots of activities are always available to keep you enjoying life. I especially enjoy being together in the dining room for meals, meetings and entertainment. The recent remodeling has made this a beautiful place to live. Makes me proud to show it off to friends and guests. "The Best Place to Live" says it all.
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Response from Verena at The Reserve
January 18, 2024Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you have had a great experience living in our community. We value your input and look forward to continuing to provide excellent service.
Having looked at other placers I find Verena"s well landscaped facility a welcoming to a light newly renovated facility, not institutional ,activities galore if you wish , but what really makes this place are the caring and friendly people.
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Response from Verena at The Reserve
January 18, 2024Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
My wife and I have lived at Verena for just under 3 years. We enjoy living here for a number of reasons. Top on my list is the friendly staff and residents, the open and modern look of common spaces and apartments and the positive leadership of the Director.
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Response from Verena at The Reserve
January 18, 2024Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
Thank you so much to all of the Verena staff that made my parents move as easy as possible. Moving from the family home is stressful but now that they have made the move, my parents lives have improved in ways that I was not even considering. It is the little touches that matter....when I was bringing in a few things from my car, I was met with a cart at the door.
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Response from Verena at The Reserve
January 26, 2024Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted to hear that you and your parents have had a great experience with our community. We value your input and look forward to continuing to provide excellent service.
I have lived here for a couple of years and current management needs to listen to our complaints better. They need to address the problems quicker. HVAC filters need to be changed every 3 to 4 months, not 6 months. House cleaning needs to spend a longer time and do a better job.
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Response from Verena at The Reserve
January 26, 2024Thank you for taking the time to share your feedback with us. We value the experiences of all our visitors and residents, and we're sorry to hear that we did not meet your expectations. To better understand your concerns and address any issues you may have encountered, we kindly ask that you take a moment to email us at info@trueconnectioncommunities.com with additional information about your visit. Our team is committed to addressing any concerns and making your experience with our community a positive one. Thank you for your understanding, and we look forward to hearing from you soon.
The staff is very caring, the the other residents are very welcoming. The food is delicious with a varied menu. The facility is clean. And the apartments are really nice.
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I chose Verena at The Reserve because it met my requirements which included a walk in shower, outdoor space, plenty of windows, and 2 bedrooms. My apartment is spacious, bright and cheery and I am very pleased with it. The staff here is very sensitive to the needs of the senior citizens. The activities planned are designed to stimulate and maintain physical and mental well-being of the residents here. They bring in great people to perform as well, they really offer a lot. They make a real effort to invite families to events going on so that they can participate and get involved. The facility itself is very attractive and in a great location. It is independent living, so you are able to bring your car if you want to/are able to. But if not, they do have several buses that take people to doctors appointments, field trips, the grocery store, etc. They do allow home health aids and hospice when needed which I find a plus. I would definitely recommend to others who are looking, but act fast.
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We chose Verena at The Reserve because we have children and grandchildren here which drew us to the area. It is nicely located, Williamsburg is close and it is near a lot of biking trails. The Verena also had the type of unit that we wanted. We got the largest apartment, the plantation, and it is pretty good compared to others that we looked into. its about 1260 square feet. The meals here are chef prepared, there is a new chef who has been here since January and he has done a great job. There are specials everyday and he does chef specials every other week where he will BBQ outside or things like that. I would highly recommend to others looking.
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The community is extraordinary, excellent. They have independent living and have only had 2 cases of COVID. The activities (the [name removed] Director) and the food is amazing! The menu is amazing like lobster, oysters, crab legs and pork chops. There are a lot of choices for the residents. The community even had a 5 course meal with a wine pairing for each course. This event was able to be attended with the family. The activities during COVID included golf in the hallway, happy hour in the hallway, and individual packets for the residents to do in their room. My loved one is very happy at Verena. We are able to visit outdoors with our loved ones. I want to put my name on the list to go live there. The residents are all warm and welcoming. The community is more women than men. They were testing residents weekly for COVID for about three weeks. They have not done this in awhile. They are caring for the community to make sure that all visitors have their temperatures taken before entering. I get weekly email updates from the community. The communication is great.
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[Name removed] and others on staff were most welcoming and helpful. The facility is beautiful, well-maintained, and pleasingly arranged. I personally am not attracted to high rise type facilities but the apartments with balconies along with the 9 foot ceilings make for very pleasant living. If medical assisted living is not needed, these would be an excellent choice for me. I understand that some use home care services if needed and would want to look into that.
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[Name removed] and others on staff were most welcoming and helpfully. The facility is beautiful, well-maintained, and pleasingly arranged. I personally am not attracted to high rise type facilities but the apartments with balconies along with the 9 foot ceilings make for very pleasant living. If medical assisted living is not needed, these would be an excellent choice for me. I understand that some use home care services if needed and would want to look into that.
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Verena is for us. Moved in 4 years ago in our late 70's. We left our home while we were still able to be active, and join in the Verena family. We have many activities on site, and many excursions off site. More than we had before. Our executive staff is part of our family. Kind, gracious and cares for us. We have made wonderful friends and no more maintenance costs or grocery shopping. I personally enjoy someone else preparing my food and serving me in a bright and cheery dining room.
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Excellent in every way from the staff to the residents! I can see why Verena I’d full with a waiting list - beautiful, clean, light-filled. I’d recommend to anyone settling in Williamsburg.
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We moved my mother into the Verena at The Reserve last week. I cannot say enough great things about this beautiful community for seniors. This place is a true gem. [Removed], the sales director, is top notch. From my initial call through working out all moving details, [Removed] has been professional, prompt, caring and kind. Maintenance is on top of things too - quickly removing moving boxes and assisting with hanging shelves and a cabinet. Every employee we have encountered has been genuinely compassionate. There is a beautiful dining hall that serves delicious meals - two a day. The breakfast and lunch selection is terrific. Residents can bring home any extras to enjoy in the evening. They must have an amazing chef - because every meal has been fabulous. The activities are plentiful - which gives the residents the opportunity to stay busy on the hour if they so desire. My mom has already enjoyed a Super Bowl party, bingo and Flex Fit in her first few days. While she has not taken advantage of the transportation services yet, residents can be taken to their doctor on Mondays and Thursdays and other days are trips to the grocery store, pharmacy, Target, etc. All of the residents are welcoming and have made my mom feel like she is at "home". My mother has MS and is in an electric wheelchair. We did a lot of research to find the best solution for her. She can now live independently and have interaction with others that she did not have when she lived alone at home in a "homebound" status. I cannot say enough great things about the Verena. If you are looking for a community for your aging parent, it is truly worth your time to visit the Verena!
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The rooms at this community were lovely. The accommodations were very nice. The staff we met were friendly. I did not care for the way they serve the meals it did not have an ambiance I would care for.
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My father really likes this place. Although he had to get use to living in an apartment he likes being able to see and talk to people. They have plenty of activities which he has to decide which ones to participate. He also had to change his schedule of doing things because he now has to walk his dog but it is working out for him. I am so glad A Place for Mom made me aware of this place. They were very helpful in seeking out what would work for my father. Verena at the Reserve is an independent living apartments with a building for people to meet. They don't have a cafeteria they have a dining room with white table cloths and a Chef. The food is really good. It is clean and the people are very friendly both residents and staff.
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This is a spectacular community. If I have a choice in a Williamsburg place, this is it. The staff is personable, the apartments are top notch, and the surrounding area is quiet and natural. That combined with great dining facilities, an activities room for movies, a salon, and more, they are worth the tour.
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Dad has been living here for over 5 years and our family is thankful to have found Verena At The Reserve. The staff is great and goes out of their way to make him feel at home. The food is delicious and the menu each day offers a good variety of hot and cold/heavy and light meals from which he can choose. A beautiful place with beautiful people. I live overseas so it is a great comfort to know dad is with friends. Thanks for all you do!
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My mother has been there for over four years. It is by far the nicest facility in the area. It was new when she moved in. The staff is kind and caring beyond what it expected of independent living. Eating there is like going out for lunch as you have many choices. No question-you cannot bet the price anywhere else.
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Response from Verena at The Reserve
October 23, 2014Thanks so much for the great review Pam!
See what the neighborhood has to offer and what’s nearby:
Verena at The Reserve offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Verena at The Reserve 9.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (757) 345-2995 to reach a resident at Verena at The Reserve.
To reach a resident at Verena at The Reserve call: (757) 345-2995
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.