University Pines by Sky Active Living

Holiday University Pines has been a wonderful experience so far with wonderful staff working here. The meals and dining service is great we could not be happier. We were very surprised when we first moved in with all the different activities they have going on all throughout the week. You cannot beat this value is very reasonable and affordable and we checked around at a lot of places and University Pines won us over. We would absolutely recommend this community to other families it has met every need we have.

Holiday University Pines is such a clean community it is excellent. The staff members are great including all the residents living here, they are all very nice and friendly. The meals and dining service is excellent, it is like restaurant styled dining service. I am still moving in but I have been able to play bingo, different board games and I have listened to the piano player. All the activities are really fun. The is the best value and the best place for me, I would definitely recommend to other families.

I enjoyed living by myself for quite a while, but now after moving here, I see the security of having other people around. There's help available if you need help. I feel very safe and comfortable here. They have a housekeeper for every floor, and they come every week to clean your apartment. They keep up with the repairs. I've been here six years, and the building has been here along time - yet it's still clean and nice and very well maintained. The staff are very good - they're sympathetic to our needs, and if we have any problems, they help any way they can. I'm not interested in the activities, but they have someone employed here who arranges them. As far as cost, I looked around in the area, and this was the cheapest place I found.

Housekeepers are way over worked. It's infested with bugs the food is not great and the lack of keeping employees is horrible. They don't have linen that is suppose to be provided if you have none. It's suppose to be independent living... it's not!! The place is horrible

Our family has had nothing but a great experience with Holiday University Pines, and we would absolutely recommend to other families looking for a place for themselves or their loved ones. They always have a ton of different activities going on - they do weekly outings, there is bingo, they bring in music entertainments an vendors. For our area this community has an excellent value.

I would recommend the community to others for their loved ones. The hospitality of the staff stands out to me. They were good at answering or addressing our questions about the community.

They were really helpful in helping us get my family member moved in with a really short turnaround time. Everyone I've worked with has been great. And everything I've seen at the facility looks fine as well.

I would consider and be careful. I don't care for the lifestyle at the community. I will be moving out. They have activities that ring bells, playing bingo, bocce and more for the residents to participate in if they choose.

The staff members are very friendly and I do like the size of the rooms, they are very spacious. However they are having some staffing issues and because of the that house keeping is a little inconsistent.

First floor rooms flood and nothing has been done to stop it. There are roaches in the hallways and dining room. At least three rooms have bed bugs.

I chose University Pines because of the apartment that I was able to obtain, there is a lot of natural light and that was important to me. They do have a variety of different apartment sizes to choose from. I also chose it because I felt it was a better value for the money. The facility is in a very good location, close to the hospital, a very nice super market, and close to shopping. They have transportation available as well. I would recommend to others who are looking.

Recently one kitchen helper was diagnosed/ confirmed with covid-19 infection and also two other residents contracted the virus. How is it possible for UP workers to NOT be vaccinated?!?

They have all sorts of different activities and benefits. For me, it's great living here. I get help with housekeeping, meals, things I'm not able to do for myself. Yet at the same time, I'm still mobile and can still come and go as I please. I have the freedom to leave on the bus if I chose to and come back. Keep in mind it's independent living, not a nursing home. The staff are wonderful. Everybody has been very nice to me and very helpful. My apartment is a very nice 1-bedroom, and I have a balcony and a little kitchenette with a refrigerator. The food could use a little bit of work but is good overall. They just hired a new chef, so he's trying to get everything organized and get settled in. But it's picking up and getting better, and I'm certain that the 4 rating I gave will go up to a 5 in the future. They also allow pets, and the pet fee is only $25 per month, which is not too bad. And there's no up-front pet fee or deposit.

Unless you are RICH RICH RICH this is not the place for you. Almost [fee removed] for a studio - get real people. How are older people supposed to live in a decent place when a senior on limited income.

My loved one says it's "okay," and feels like some of the services are not as readily available as advertised. But you can access those services by contacting the appropriate person. She seems to have found her way around really well. She has no complaints about cleanliness. They have someone available to provide transportation at an extra cost if you need it, and she's figured out how to order food from Publix. There's been some staff turnover. They had a really good handyman who had some health issues and had to leave, and they haven't found a replacement for the manger either. They haven't been having some of the activities because they're short-staffed. She really liked the exercise class when they were offering it. My loved one likes the breakfasts, but overall thinks they have too many soft, starchy foods and not enough fresh foods. She's sent me pictures of her living quarters, and the apartments are like studio apartments. You walk in and there's a sink and a refrigerator and cabinets along one side, and then areas for sleeping and living , and a little balcony. She has a bathroom and a closet as well. It's as much as she needs. For just her, she doesn't need anything more than that. And I think she's doing fine and has settled in very well.

We chose University Pines because of the safety, the cleanliness, and each room has its own kitchenette so it felt more like a home. The apartment sizes are adequate for what she needs. They could improve on the food serving, they have specific times residents are served, 8, 12, and 5 and they don't get to them at those times and are usually later. The staff here are very kind and respectful to the residents. I would recommend them.