Clean and friendly with age appropriate activities. We picked this community because of the price and a very clean appearance like there landscaping mom likes to sit outside on a nice day as do other residents.... Read more
Trustwell Living at Cherryvale Place provides assisted living and memory care to seniors in Rockford, Illinois. The community boasts a beautifully landscaped campus with homelike touches, including comfortable living areas and mouth-watering meals and snacks. Residents can stay active through community-led events and activities or enjoy solitude in one of the cozy outdoor spaces. A licensed nurse and compassionate care team provides your loved one with quality care that fits their ever-changing needs. Find the peace you deserve at Trustwell Living at Cherryvale Place.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
82 reviews9.3
Out of 10
5 star
54%
4 star
31%
3 star
11%
2 star
4%
1 star
2%
A Place for Mom has scored Trustwell Living at Cherryvale Place with 9.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Trustwell Living at Cherryvale Place has 82 reviews with an average "overall experience" of 4.3 out of 5.
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Clean and friendly with age appropriate activities. We picked this community because of the price and a very clean appearance like there landscaping mom likes to sit outside on a nice day as do other residents.
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The staff is very good and attentive and caring. The maintenance person is awesome. I love the big living room with separate bedroom and large bathroom off of the bedroom. Plenty of space for all my aunts things she needed and wanted when moving her from her home. My aunt is happy with the quality of the food also.
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I think Cherryvale Place was a nice facility but my Dad was right on the cusp of needing more skilled care due to memory issues and ultimately fell through the cracks there. This was not entirely their fault as he was vehement about not going into a "nursing home" but ultimately it led to repeated hospitalizations due to issues with his blood sugar and falls. He passed after a brief stay in a rehab facility which transitioned into hospice care.
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The cost has went up and the quality of food down according to my mother in-law. Based on the experience we have had, we would recommend Trustwell Living to other families who may need a place for their loved ones
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We chose Cherryvale Place because it was bright and cheery! They decorate for all of the holidays and have lots of activities. Everyone at this facility is nice and ready to help when needed.
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They really went over & above to get everything done with Dr paperwork to get her in on the scheduled day, the nurses communicate well with family about care, everyone seems very nice, they all call her by name when greeting her in day to day. I would most definitely recommend them to others.
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I highly recommend Trustwell Living for a family member. My mother was well cared for. The therapist helped get her to the next level. The staff is very attentive and friendly from the top to the bottom. . The food was consistently good.
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That staff members at Trustwell Living at Cherryvale Place community have been great and based on the experience we have had so far we would absolutely recommend them to others families!
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Overall has been good. Mostly because someone is there to tend to the client. The building is kept up well. Doesn't smell when you go in. Had to ask for a large stain to be cleaned from apartment floor after moving in. Felt like because it want used it was just left. I'm not sure it was cleaned before client moved in. There was what appeared to be urine on the base of the toilet. Friendliness of staff - before we decided to go there everyone was super friendly. Since we have been there the daytime secretary has been completely rude at times not just to us but to others as well. It was definitely brought to their attention as it costs to much for an attitude of any kind. The overall rest of the staff such as maintenance man [name removed], and lunch ladies especially [name removed] are very pleasant and help everyone and if they don't know they get someone. Haven't seen much of the office staff since we first met. The hair stylist that is there and is not employed by them is an excellent lady. Overall pretty friendly. The communication between staff has a lot to be desired. Quality of care - Seems like they do a good job checking on her blood sugar/ diabetes. Takes at least 15 minutes before anyone responds to a button push for assistance. Seems long when you need something. Takes a while to get use to there food. According to the clients it has lots to be desired. Large amounts and there is not a diabetic diet. I'm not sure there is even a low sodium one. The activity ladies are nice. They have to go ask my client if she wants to participate. I'm not sure they do. She can't remember that is why she is there. Have to schedule with the activities director for transportation to appointments. Apparently they don't take anyone after 2 to appointments. Value for cost - nothing to compare it to.
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I would recommend it for a parent needing placement in assisted living. The staff especially nursing department have been wonderful and I feel my Dad is getting good care.
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My mother has been at CherryVale Place for over three years now. The facility is very well maintained, always looks clean and they do a great job of decorating for the holidays and doing special events for the residents. What really stands out is the quality of the staff. The nurses and terrific and the aides are always super nice when helping my mom who is wheelchair bound. The staff in my mind is what really makes this a great place. The peace of mind it gives in seeing how they really care for your loved ones, well you can’t put a price in it. Would definitely recommend for anyone needing this type of facility.
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Cherryvale Place is very nice, clean and the staff are fantastic! The facility is very up-to-date which is what made them stick out over others when we first started looking. The rooms are a nice size and plenty of windows. The memory care staff are very patient and treat the residents with respect. The activities take place throughout the day and there's a wide variety for residents to choose from. I highly recommend this community.
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The community is very good looking, the facility is clean and well taken care of. The staff is friendly but it felt more like going into an institution than a home and we wanted more of a homey feeling.
Response from Trustwell Living at Cherryvale Place
November 15, 2022Thanks for the 4 stars, KF! We appreciate it. – Team Enlivant
Cherryvale Place was the first facility given to us by A Place for Mom, we needed placement immediately. We visited for a tour and were impressed with everything that we saw and figured this was going to be the best fit for our mom. They did a wonderful job of showing us around the whole facility, assisted living and memroy care. All of teh staff have been so helpful and friendly. The reason for the lower score on the food is just because they are currently on lockdown for COVID. It is hard to get the resources they need when meals are being delivered to the rooms. I worked in a nursing home for 12 years so I know a good facility when I see it. I would absolutely recommend Cherryvale Place.
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Response from Trustwell Living at Cherryvale Place
November 9, 2022Thanks for the review and feedback, Vicki! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your loved one's care. Thank you again! – Team Enlivant
We had a great tour at Cherryvale Place - I loved it. The people were friendly. The place was clean. It was just a little too far away.
Response from Trustwell Living at Cherryvale Place
November 7, 2022Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
The staff are great and very caring. I think it's a great place to be if you have to be. The facility itself is good. And overall they do a good job with memory care related issues.
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Response from Trustwell Living at Cherryvale Place
October 26, 2022Thanks for the 5 stars, Judy! We appreciate it. – Team Enlivant
Nice well put together tour with what seemed to be a very nice and clean facility. They went above and beyond on the tour.
Response from Trustwell Living at Cherryvale Place
October 26, 2022Thanks for the 4 stars! We appreciate it. – Team Enlivant
Our family had an in person tour and the staff that were leading us on the tour were pretty pushy and in the end our loved one just did not want to go back
Response from Trustwell Living at Cherryvale Place
August 16, 2022Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand your experience. Thank you again! – Team Enlivant
We did like Cherryvale Place as well. But it didn't stack up to the newness of the facility we chose plus the closeness to our house and to Mom's house during the transition really solidified our decision. But nothing to really knock about the facility.
Response from Trustwell Living at Cherryvale Place
August 16, 2022Thanks for the 5 star review! We appreciate it. – Team Enlivant
The people here are wonderful and helpful. They are responsive to the family's questions or concerns about our loved one. All the meals are included for the residents. My loved one seems to be doing well in the community and looks well when we visit. The medication management, dressing, bathing, and hygiene assistance is some of the care the community is able to provide for my loved one.
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Response from Trustwell Living at Cherryvale Place
May 27, 2022Thanks for the review and feedback, Liz! We appreciate you taking the time to share with us, and we’re so glad to hear that you're happy with your mom's care. Thank you again! – Team Enlivant
See what the neighborhood has to offer and what’s nearby:
Trustwell Living at Cherryvale Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Trustwell Living at Cherryvale Place 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (815) 332-8484 to reach a resident at Trustwell Living at Cherryvale Place.
To reach a resident at Trustwell Living at Cherryvale Place call: (815) 332-8484
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.