Truewood by Merrill, Glen Riddle

It's good as an assisted living facility. When his level of care went up, they couldn't provide as much care as he needed.

My loved one is currently a resident at Truewood by Merrill Glen Riddle. This is one of the cheapest options close to the city and the quality is bare minimum. If I had more money, I wouldn't have my loved one here. I would not recommend Truewood by Merrill Glen Riddle to others, based on our experience.

Truewood did not work out. My mother fell out of her wheelchair chair and broke her hip. While she was in the hospital, Truewood would not take her back. They seemed very nice, but I don't think they were watching her well enough and that's why she fell. She also fell out of bed a few times.

While prior to choosing True wood , I researched a few other places including Truewood . My husband said why are you looking at all these places , I said because I want the best place possible for my mom … I visited a few places twice. / three times .. including truewood . I will tell you that I Truewood is so special , I still can not believe how every single person in that building is kind , helpful and truly amazing . From the start Fran and Lisa have been nothing but spectacular .. Above and beyond is an understatement.. my mom is comfortable there , always talks about how everyone being so nice there !! …I honestly am so happy that I choose Truewood ,. I honestly could not have gotten through the transition without[Names Removed] . I would recommend Truewood. To everyone… I am blessed that my mom is there with such. Caring staff…

Our loved one was only there for 5 weeks for rehab care, and based on the experience we had we would recommend this community to other families.

I was very impressed with the size and cleanliness of the apartment they were very decorated very nice and made my son feel comfortable and safe there. The ground s are very nice too and will be used a lot more when the weather gets warmer. It was a good experience for my son as got therapy and has helped him become stronger, which he really needed and enjoyed. I would recommend Truwood as a good place when you are looking for a place for your loved one.

Truewood Glen Riddle is a friendly and caring facility. We are very happy with our choice here. As far as the food goes, they need to serve meals hot!

What we like the most about the community is the activities like playing bingo and socializing with the other residents at the community. Based on the experience we have had so far with Truewood by Merrill, Glen Riddle we would recommend this community to other families looking for a place for their loved ones.

The staff was amazing. Sometimes they sent me photos of her or helped her with her iPhone so she could FaceTime and see me and talk to me. When she went on hospice they were all advising me on what I needed to do and what extras to request for my moms comfort. This was my first time having to go thru this and they were all a big help. The GM was excellent and always made sure my concerns were addressed immediately but having to pay that much money, I expect the room the be cleaned right the first time. As for the food, my mom did not like it. While she was there there had been issues with cooks being out sick or on leave etc. hopefully they have found someone who is committed and good.

We picked this community, because prior to my mother moving in my step father was there. I would recommend that others, visit and make an educated choice. It's okay, no other experience to compare to.

We are very happy with everything at Truewood. My mother in law is very comfortable there. Her only complaint is the food is always cold. But the friendliness of the staff and residents really stands out to me. It's a very homey atmosphere.

What really stood out to us were the staff members we met with an interviewed with - they were extremely friendly and are still extremely friendly. Also the price is really good. Our loved one seems to enjoy the meals and dining service and says there is always something for him to eat. He does not participate in all the activities but what he does participate in he enjoys. Based on our experience we would recommend Truewood by Merrill to other families.

The moving in process was easy and well explained through all steps. The overall setting is convenient for residents and visitors. We like the layout of the facility. I would recommend Truewood by Merrill, Glen Riddle to others looking.

What we really like about Truewood by Merrill Glen Riddle are the staff membes - they have been great to work with and very welcoming. The other residents there are very nice and friendly.

We are very pleased. We would like to see, a more variety of activities. They are fully staffed, and there is no contract with outside agencies, which is vey important. We picked this community because, it's a very nice facility, nicely decorated, close to home, best value and it was beautiful. They are very receptive,and open to meet the needs of the residents. They also have, a bus that takes the residents to church once per week.

Excellent, except you need money to afford it. But if you have a good, healthy monthly income, it's a fantastic place. I'd live there if I could afford it. I really did think the grounds and buildings were immaculate. Lovely all around

I would tell others about how friendly everyone is at Truewood and how much they care about the patients. They've demonstrated this by informing me about everything, interacting with all of the residents, and in the way they take care of the patients in a very caring way. In regards to activities, I'm not saying it's bad, but they maybe they could modify them for those who have dementia. Right now it isn't as engaging as it could be for memory care residents. Communication between the community and myself is good. They contact me if there's a problem, but I'm there often so we do have that in-person communication as well. Overall I would recommend Truewood by Merrill, Glen Riddle to others.