Traditions of Mill Creek

Traditions of Mill Creek had a friendly staff and active residents. I toured and was impressed with it. The rooms were spacious, and the location is great and easy to get to. (It has plenty of shopping in the area.)

I have had my mom in here over two years. The community did go through some changes her first year there but has now had the same management team for a year now. They are very good and work hard for the residents. The staff is kind. Mom was not social for a long time which was a big part of why we moved her. She now has several close friends who look over each other. It’s a beautiful building and great location. She loves her spacious apartment too.

Would say the staff is always super friendly, the place is always clean and bright and fresh, and mom is constantly telling me about trips they take during the week. (I wish she would go with them!!!) I would definitely recommend to others. It was also one of the cheapest places we could find. My mom doesn't have much income. Allows pets, which was a must for us. They are inclusive of young kids with their holiday festivities too, which is nice.

My wife and I are one month residents of Traditions of Mill Creek. We are very happy with our decision to leave New York for this excellent facility. We have family nearby so our choice of Traditions comes with the added dividend of ability to participate in family events without imposing upon their independence. We have activities that are suitable for the Memory Care resident and adult entertainment and activities that compliment the Independent Living resident. The food selections are very tasty and the menu offers excellent choices. The pricing is very reasonable considering where we came from and I would recommend Traditions of Mill Creek to my family and friends who are in the market for a top notch assisted living facility.

My loved one is a resident at Traditions of Mill Creek. They have some areas of improvement with a need of more staffing, to provide better services such as cleanliness in the memory care hallways and the rooms for the residents. Otherwise, it's not bad.

I would tell other families looking into Traditions of Mill Creek that they are very helpful. There has been a lot of turnover, and sometimes not able to get things done in a quick manner, but for the most part friendly.

Our father in law picked Traditions for his new home after a sudden change in his health. We were out of town when everything happened ,and [name removed] was a breath of fresh air when it came to problem solving over a long distance.

The community is very nice. Staff is warm, informative, and welcoming as soon as you walk in the front doors. The residents are engaged and active. The care staff genuinely cares about the residents. Has 24 hours nursing and caregivers. A great location for your loved one to live as they progress through aging from Independent Living, Assisted Living and Memory Care if needed.

Mom is adjusting well. She has gained back some weight. She is participating in activities. She gets lots of attention from the staff. She received physical therapy and is walking (with walker) every day. We like the facility and the staff. There has been turnover in director, head of nursing, and culinary staff. That would be my only issue. It's pricey but worth it.

We picked this community because it was the only place that would take my wife. It's expensive but worth it. I like the staff.

Traditions at Mill Creek is amazing!!!! They are the most caring care givers ever. It's very clean. The care givers are loving and compassionate and really care about my parents. I toured 23 facilities and this one was hands down better that any other facility within 20 miles. We love the staff, the room sizes/layout, and their treatment plans. They have worked with us from day one to develop a treatment plan for my parents. My dad's health is failing, and they go above and beyond to take care of him and are not like - oh here's this new monthly cost. They are very fair and reasonably priced. They truly care about my parents!! And their open communications is fantastic!!!

Traditions of Mill Creek is a good place and the staff are very friendly.

Overall this has been a good experience for us. They did have some turnover at the Director levels, but seemed to have settled in now. The caregivers have been very good. She is in a safe place; is eating well; and is taking her medication as prescribed.

Mom fell in love with this facility the second she saw it. This was the only place that we found that fit her budget and it has been a great experience. They have tons of activities provided, the calendar offers a lot of variety. I have eaten here and the food is great. The person that we toured with [name removed] the sales and marketing director so nice and easy to talk to and answered all of my questions. [name removed] who works the front desk is also extremely helpful and friendly. She goes above and beyond. Mom was without a phone the first month due to difficulties with comcast and I was calling [name removed] and she was relaying messages to my mother. I would absolutely recommend Traditions of Mill Creek to others

We chose Traditions of Mill Creek because of the convenience to my home. Also the needs that my dad required - they were able to accommodate him whereas some of the other places we looked were not. The nursing staff was really sweet. My dad passed there and the nurse on staff that day was very kind to our family. I know it is hard to get help these days but that is true everywhere. The nurses and everyone were great though. I would recommend to others looking.