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I have nothing bad to say about the place. Everything's been great. I'm very happy here. I think it's a good value for what I'm paying. Everyone on the staff has been nothing but helpful. They always seem to go to the extra mile. I have a one and a half bathroom apartment, which is larger than I thought I would get for the money I'm paying.... Read more
Stately, Craftsman-style architecture and quaint, picturesque interiors greet you at Town Village Sterling Heights — where we offer independent living and memory care services in Sterling Heights, Michigan. Enjoy the weather while strolling along our outdoor pathways, or unwind in our meditation courtyard. Take a dip in our indoor pool, or pick up a snack from our complimentary pantry that’s open 24 hours a day. With so many amenities to take advantage of, you’ll never run out of things to try.
Residents are free to explore the city whenever they wish. With entertaining indoor and outdoor recreation nearby, everyone can discover something they will enjoy. Even better, family members can have peace of mind knowing that our community is just a few minutes away from the local hospital.
At Town Village Sterling Heights, we want to help make life a little simpler and keep stress levels low. Our associates provide housekeeping and maintenance services regularly to help ensure your satisfaction. We also help coordinate transportation services, so whether you need to get to a doctor’s appointment or the nearby driving range, we’ll get you there. With our flexible, anytime dining options, you’ll never be too early or too late...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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A Place for Mom has scored Town Village Sterling Heights and The Gem Memory Care with 9.6 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Town Village Sterling Heights and The Gem Memory Care has 73 reviews with an average "overall experience" of 4.3 out of 5.
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I have nothing bad to say about the place. Everything's been great. I'm very happy here. I think it's a good value for what I'm paying. Everyone on the staff has been nothing but helpful. They always seem to go to the extra mile. I have a one and a half bathroom apartment, which is larger than I thought I would get for the money I'm paying.
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Response from Town Village Sterling Heights and The Gem Memory Care
November 7, 2024Hello! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are grateful for our dedicated associates who work hard to ensure you experience senior living at its finest. We are honored to know that when residents move into our community, it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
Town Village is a very nice place, clean, friendly and good people. Have had a few issues with the prescriptions, but I would put the blame on the pharmacy It is a very clean facility. Staff even with some turnover is very good. Kitchen crew is great and most nursing staff, is very good. A little short staffed at times. We've had a few issues with someone coming to help mother with showering, but other than that, very good. Food is very good. Sometimes needs a little more seasoning, but understandable due to clients. Good range of selections and additional food available in Bistro My There are a lot of activities available to do. So far very reasonably priced for the care given.
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Response from Town Village Sterling Heights and The Gem Memory Care
September 12, 2024Hello Michael! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are grateful for our dedicated associates who strive to create exceptional senior living experiences in our community. We take pride in our people-centered approach to all aspects of senior living. We appreciate your recognition of our commitment to make a difference every day! Sincerely, The Town Village Sterling Heights Team
Everyone was extremely helpful from the moment we walked in. There are lots of great activities offered for the residents. The apartments are very nice. I absolutely recommend Town Village Sterling Heights to others looking.
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Response from Town Village Sterling Heights and The Gem Memory Care
August 15, 2024Hello! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Town Village Sterling Heights Team
Very nice and yes I would refer.
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Response from Town Village Sterling Heights and The Gem Memory Care
August 5, 2024Hello MA! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
I would say 5's across the board. Unfortunately, dad has passed away and mom's dementia, combined with some significant medical issues which occurred as a result of surgery, made her ineligible for the Gem Memory Care option and we had to find another place for her to live. At Town Village, the building staff, as well as the contracted medical and support services staff are very friendly and helpful. There are lots of options for social activities during the day and entertainment in the evenings. The food is outstanding. In addition to the restaurant there is the Bistro, where residents can grab an alternative light lunch or snack. There is also a swimming pool and hot tub available to residents or even the grandkids, with supervision! Small pets are also welcome.
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Response from Town Village Sterling Heights and The Gem Memory Care
July 30, 2024Hello! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Town Village Sterling Heights Team
I had a friend living at Town Village and that was why I chose to come and live here. A place for mom really didn’t get me in here. Either way town village is very pleasant and I am finding it a good decision. Big adjustment but I do think it will all work out as the days go by.
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Response from Town Village Sterling Heights and The Gem Memory Care
June 19, 2024Hello Juli! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. Our exceptional and caring associates work hard to ensure that you experience senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
Most of the staff at Town Village Sterling Heights are friendly - however turnover is high and consistency should be better. Housekeeping is good and fairly reliable. Meals are good and variety is good, too. Service in the restaurant should be better. Rent went up $300 or 10% this year - unsure how long we'll be able to stay if these rate hikes continue.
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Response from Town Village Sterling Heights and The Gem Memory Care
May 29, 2024Hello! Thank you for sharing your thoughts and experience about Town Village Sterling Heights. We strive to provide an exceptional senior living experience. We would love to hear more about your experience so we can best address any questions you may have as we continually desire to provide the best in service and support to all who call our community home. Please feel free to contact us anytime at (586) 803-0900 or info@townvillagesterlingheights.com. Home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, Town Village Sterling Heights Team
The staff are great to ALL the residents seem to really enjoy all the activities. The staff that do stay (there's a huge turn around) are TRULY amazing. The activities they do are excellent- and the outings they go on, and people they bring in.
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Response from Town Village Sterling Heights and The Gem Memory Care
May 17, 2024Hello Milah! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
Very nice facility with a great staff that makes their residents feel at home. My only complaint is that their on-site care company is not very quick to respond to my mom when she presses her life alert to be escorted to meals or when she needs assistance. We have not had any major issues yet, but it doesn't seem to be staffed very well. They do have activities for the residents to participate in if they wish. My mom is liking the food too although complains that service is slow due to lack of servers during the breakfast & lunch.
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Response from Town Village Sterling Heights and The Gem Memory Care
April 22, 2024Hello! Thank you for sharing your thoughts and experience about Town Village Sterling Heights. We strive to provide an exceptional senior living experience. We would love to hear more about your experience so we can best address any questions you may have as we continually desire to provide the best in service and support to all who call our community home. Please feel free to contact us anytime at (586) 803-0900 or info@townvillagesterlingheights.com. Home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Town Village Sterling Heights Team
The patient services contractor, AdvisaCare, is not very good. Everything else is okay. Overall I would recommend the facility, as long as additional services are not needed.
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Response from Town Village Sterling Heights and The Gem Memory Care
March 21, 2024Hello! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are so happy to provide our residents with the opportunities to connect with others, explore interests, grow spiritually and nurture a healthy lifestyle. We know it is important for each resident to be part of a community, feeling valued and welcome, and hope that all who come to Town Village Sterling Heights feel this connection as we do. It's not like home. It is home. Sincerely, The Town Village Sterling Heights Team
5 rating for all; amazing location I loved it that the staff knew all the names of the residents and all staff say hello in the hallways. And the food is really good! The variety that they offer is impressive.
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Response from Town Village Sterling Heights and The Gem Memory Care
January 19, 2024Hello! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We strive to provide an exceptional senior living experience that includes all-inclusive, restaurant quality dining, and a full spectrum of amenities and services catered to the individual. Our associates work hard to ensure that our residents experience senior living at its finest where it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
Really nice, good food, staff freindly and overall highly recommend. We picked this community, because of the overall price, cleanliness the person who met with us and gave us the tour.
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Response from Town Village Sterling Heights and The Gem Memory Care
November 15, 2023Hello Michael! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. Our exceptional and caring associates work hard to ensure that you experience senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
My mother is currently a resident at Town Village Sterling Heights and The Gem Memory Care and her experience at this facility has been great so far. The cleanliness and friendliness is great. The facility has a very nice center and accommodations. The food is restaurant quality. They have a variety of activities to suit all tastes. I would recommend Town Village Sterling Heights and The Gem Memory Care to friends and family.
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Response from Town Village Sterling Heights and The Gem Memory Care
August 30, 2023Hello! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are grateful that you enjoy and feel the warmth and friendship that permeates our community. We strive to create an exceptional senior living experience that includes making connections, providing the utmost care and support, and creating a sense of true community and friendship. We are honored to serve each resident that calls Town Village Sterling Heights home! Sincerely, The Town Village Sterling Heights Team
My mother lives at Town Village Sterling Heights and The Gem Memory Care and is extremely satisfied! The staff is accommodating, friendly and efficient. The residents are also very friendly. The housekeeping is great and very helpful. The food is wonderful - it looks good and tastes even better! I would absolutely recommend this facility to others!
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Response from Town Village Sterling Heights and The Gem Memory Care
May 23, 2023Hello Valerie! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. Our exceptional and caring associates work hard to ensure that your loved one experiences senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
Things at this facility have been good. They're a bit understaffed (like every other place in the country right now), but the staff that they do have here are excellent. They're very in tune with their residents. The Activities Director is awesome! She's so positive and friendly with the residents, she's amazing. Housekeeping is done often and they keep my loved one's room very clean. Communication with the family is excellent, I call often and they're always great about speaking to me and getting me the information that I need. One HUGE plus here: they allow you to bring your animals in during visits. I bring my dog with me at least twice a week and my loved one really truly enjoys that. I would recommend this facility to family and friends.
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Response from Town Village Sterling Heights and The Gem Memory Care
March 10, 2023Hello Mc! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We appreciate hearing when our associates have truly made a meaningful connection and impact with others at our community. Our compassionate care and our passion for elevating senior living are proof of our commitment to each individual we serve. We honor each person's unique journey and cherish the time we get to spend together Sincerely, The Town Village Sterling Heights Team
The staff is really great for the most part. The food is okay, and the other residents I've talked to say it's really good. For me, it's repetitive but decent. I don't like that they charge you for takeout / picking up a meal yourself to take to your apartment. Although I suppose that's their way of encouraging people to eat in the dining room. They have plenty of activities on the schedule if you choose to participate. The apartment is pretty good. It's expensive. Compared to other places I looked at, I'd say it's on the middle to the high end of the cost spectrum. But for the most part, it's a pretty good place to go to if you need it.
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Response from Town Village Sterling Heights and The Gem Memory Care
February 24, 2023Hello! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We appreciate hearing when our associates have truly made a meaningful connection and impact with others at our community. Our compassionate care and our passion for elevating senior living are proof of our commitment to each individual we serve. We honor each person's unique journey and cherish the time we get to spend together Sincerely, The Town Village Sterling Heights Team
My father is currently living in Town Village and loves it. Food is amazing and everyone is very nice. I am currently not using their care team but they seem great.
Response from Town Village Sterling Heights and The Gem Memory Care
February 24, 2023Hello Stephanie! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Town Village Sterling Heights Team
They are wonderful. They have plenty of activities. We picked this community because,of the closeness from my home, my other sibling is caretakeer, and was familiar with the community. It was a good fit for my loved one. They are very conscientious of my loved one and things that are going on. They communicate with the family, and keep us well informed. They are always acomodating. The employees alll the way down to the aides are extremely nice. They are very concerned about the residents.
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Response from Town Village Sterling Heights and The Gem Memory Care
February 1, 2023Hello Aileen! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are grateful for the compassionate and caring individuals who are dedicated to supporting an exceptional senior living experience at our community. We take pride in our people-centered approach to all aspects of our senior living community. We appreciate your recognition of our commitment to our people-centered mission and goal to make a difference every day! Sincerely, The Town Village Sterling Heights Team
We absolutely love Town Village! We have experienced nothing but professionalism and high quality. The staff are very personable and know my loved one by name, along with the other residents. To me, that means a lot. The facility itself is perfect. And the activities are fantastic.
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Response from Town Village Sterling Heights and The Gem Memory Care
November 22, 2022Hello Sheri! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. Our exceptional and caring associates work hard to ensure that your loved one experiences senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Town Village Sterling Heights Team
My loved one likes bingo. The value for the money is good. We picked this community because, it was the only one that we walked into, and the residents seemed to be happy about living there. The staff is friendly and nice to each other, which is important. It's a nice place. You feel welcomed when you go there. I felt like I was apart of the family.
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Response from Town Village Sterling Heights and The Gem Memory Care
November 9, 2022Hello Valerie! Thank you so much for sharing your thoughts and experience about Town Village Sterling Heights. We are grateful for the compassionate and caring individuals who are dedicated to supporting an exceptional senior living experience at our community. We take pride in our people-centered approach to all aspects of our senior living community. Thank you for being a part of our family and making a difference every day!! Sincerely, The Town Village Sterling Heights Team
See what the neighborhood has to offer and what’s nearby:
Town Village Sterling Heights and The Gem Memory Care offers 1 Bedroom, 2 Bedrooms, Studio and Semi-Private. Learn more.
A Place for Mom has scored Town Village Sterling Heights and The Gem Memory Care 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (586) 803-0900 to reach a resident at Town Village Sterling Heights and The Gem Memory Care.
To reach a resident at Town Village Sterling Heights and The Gem Memory Care call: (586) 803-0900
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.