Timberhill Villa Retirement

The Good: Staff knows everyone by name, very friendly. Great value - larger rooms for less cost than many other facilities we looked at. The whole place has an old-timey feel to it which was perfect for my mother (she wasn't comfortable with the more mass-market, over-groomed feel of some of the larger places). Beautiful grounds feel like you are out in the country. Lots of field trips and activities. Staff is more patient with a challenging clientele than I could ever be.The bad: I wish they had a low cal selection designated at each meal; my mother never met a dessert she didn't like and has put on twenty pounds since moving in. Little repairs seem to take multiple requests and a long time to get done. I wish they had a partnership with a local church to take the residents to a service on Sundays. There are two non-catholic church options on location but both are um, conservative and shall we say non-loving. The Ugly: Home health is available for additional charge which is invaluable. Unfortunately, the company currently there hasn't been very reliable about timeliness of daily med reminders. Overall: A-, Homehealth C-

Jeann was very helpful and answered all of our questions. It was a nice facility, but my Mom was a bit concerned about only one elevator in the entire place. Beautiful setting, but it seemed like it wouldn't be long before the city closed around it even more.

My husband and I stopped by Timberhill while out in San Antonio for a Dr's appointment. I like the atmosphere, although it doesn't offer some amenities like other communities this place is nice and feels human. I have my own hobbies, so not too interested in the activities but I do like that they offer exercise. Timberhill is smaller than most of the places I've seen and I like that so I don't have to walk a mile to dine. We didn't get a change to try the food, but that shouldn't be a problem. They community offered me to come back at anytime to try the food!

It’s a fantastic place. We’ve been pretty pleased. She doesn’t participate in the activities, but they do a lot of trips. I would let them know that the people who actually own it live there. The place is decorated like it is an old hotel. They’ve visited Europe a lot and there are old paintings and antiques throughout. I’ve eaten there and it’s very good. It’s a very nice place.

Food is fantastic; staff is very friendly and responsive; there are a lot of activities on site. It pretty much has everything, with a Texas-friendly bed and breakfast vibe. We couldn't be happier!

Had called them about our having a Birthday party at lunch for Mom, but the kitchen staff were unaware of it. Everything was fine, but information was not passed on to them from front desk. We had diacussed this with the front desk weeks ago and I called three days in advance also.

Mother moved into an apartment that is supposed to be remodeled and I'm still waiting for little things to be done. Still about 5 things that they have to do. The main thing was that there was not any lighting. All the apartments they showed me had ceiling fans. I was told I would have to buy my own ceiling fan. So I ended up paying for ceiling fan and for it to be wired. It was just so dark and I had to buy lamps too. It's just little things. They didn't have to provide a ceiling fan but I feel like they should have provided adequate lighting. Mother is in the independent living and I'm pleased overall.

We felt that the property was dated and did not have the same appeal however the staff and owners were extremely accommodating.

Beautiful grounds, beautiful building. Apartments are spacious and each has a patio with a view. The staff is very warm and friendly. Residents are out and about visiting and enjoying the activities. The food is wonderful.

Pros: Grounds are pretty, common areas nicely decorated with a lot of well kept-antiques. Smelled clean, nice staff. Dining room is nice. Mediocre, outdated bathrooms. Residents looked happy and appear to gather together a lot. Staff is nice..family owned. Cons: 40 minute commute in traffic from our house would make seeing mom and dad during the week very difficult. Graffitti all over the walls of the building right across the street. Not in a particularly nice area of town. Dealbreaker for mom and [removed] No kitchen.

It had a good feel about it, a homey feel. Alot of places i looked at were more on the instituational side, this had more of a comfy, home feel and she was very comfortable walking in to it. The people there are very welcoming, they keep an eye on her so they know if she doesn't come down to dinner or things like that. It's not too big and not too small so it has a good feel. Its been very smooth, they've been very accomodating to her, shes not the easiest person to get along with and they've ebeen very respectful to her in spite ofthat. They're very patient and kind to her, you can tell that its genuine too. I'm very pleased with her being here and she likes it too, which is really important.

My grandparents live at Timberhill Villa Retirement. I've seen the activities calender - they take the residents out to lunch or breakfast and things like that. They go to church and have bingo and card games. My grandparents are not using the care services. There is assigned seating in the dining room which is different so they've been talking to the people they've been sitting with. They seem to like the food for the most part. The actual apartments were a lot bigger than the other communities we saw that were the same price. The have a nice balcony and a view of lots of trees, which they like. There's lots of storage. They have a huge walk in closet and built in cabinets. The lay out of the apartments is really nice.