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Very positive! It's a friendly place and well run. Highly recommended! We picked this community because of the affordability.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
6.5
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7 reviews6.5
Out of 10
5 star
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4 star
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A Place for Mom has scored New Forest Haven Independent Living with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, New Forest Haven Independent Living has 7 reviews with an average "overall experience" of 3.9 out of 5.
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It seemed like the right fit at first. But there seems to be issues that cannot be resolved. My sister and my brother have spoken to staff numerous times. We are still waiting for the cable to get connected Her dishwasher has yet to be replaced Issue with her key to her door and the door sticking. And recently there was an issue with her getting served in the dining hall. My sister and brother had to intervene and finally got that resolved for the dining hall....I believe We are still waiting on the other items. She gets late notices yet my sister had writes my mother's bills and delivers the check to the front. I really don't know what to think or which way to turn. My brother ended up having to do her shelf repair in her closet because it was sagging so bad and we asked that maintenance come up and they never did. Also my brother had to add shelves in her closet in the kitchen for food storage because they never did that either.
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Response from New Forest Haven Independent Living
December 4, 2024Thank you for your review. We apologize for any inconvenience. If you have any questions or concerns you need addressed immediately, you are welcome to call our office anytime. Please understand that some of the issues (internet/cable) is something we know is a frustration, and we are waiting on techs from the internet and cable company to come resolve the issue. We are dedicated to the improvements to the community, but all improvements take time. Please bear with us and know you can come to the main office anytime to discuss your concerns with the director!
Very positive! It's a friendly place and well run. Highly recommended! We picked this community because of the affordability.
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Response from New Forest Haven Independent Living
October 15, 2024Thank you for your review! Affordability is important, and we understand many seniors are looking for an affordable option but with desirable amenities. Thank you again for choosing New Forest!
This place is great and the staff is great as well.
Response from New Forest Haven Independent Living
April 25, 2024Thank you for your kind review!
This place is great and the staff is great as well.
Response from New Forest Haven Independent Living
April 25, 2024We thank you for your kind review!
I was able to have an in person tour and it was not very interesting at all. New Forest did not really stand out, it is in a woodsy area and it just seemed like it needs a lot of repairs.
Response from New Forest Haven Independent Living
April 25, 2024We apologize for you experience and hope you might revisit us soon. We have recently done a rennovation on several areas of our community!
I loved touring this place! [name removed] was very knowledgeable and helpful. The atmosphere and cleanliness were great. Staff seemed very helpful. Also, I would recommend this pla3ce as a forever home for the parent or loved one!
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Response from New Forest Haven Independent Living
April 25, 2024Thank you for your kind review!
we toured this community and the staff was very friendly. It did not fit our needs because the buildings were separate and you had to go outside to get from building to building. There also was a strong odor that we smelled in the community.
Response from New Forest Haven Independent Living
April 25, 2024Thank you for your review. We understand that not all communities are a good fit, and we thank you for giving us a try!
See what the neighborhood has to offer and what’s nearby:
New Forest Haven Independent Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored New Forest Haven Independent Living 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 680-3649 to reach a resident at New Forest Haven Independent Living.
To reach a resident at New Forest Haven Independent Living call: (210) 680-3649
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.