The Willows at Raleigh

Main areas appear to be very clean. Cleaning of her apartment is not always top notch. Staff are typically very friendly to residents and family. They don't provide direct care, but they do check on her, deliver her meals as she can't easily get to dining room , etc. Food is on ok but not excellent. On occasion when I have eaten there, veggies were barely cooked and even hard to cut with their dull cutlery. My friend couldn't eat them. While our loved one doesn't participate in the activities, they have a full calendar of activities and events. Average I would say for Raleigh market. Some higher end continuing care places cost more, but Willows is at the max that our loved one can afford. So it depends on perspective.

Really like the two meals a day plan. They are very friendly residents at meals. Asked to sit with different tables at first meals here. Made lot of friends. Very few activities of interest..Treeo is now Willows of Raleigh---new owner

They're not an independent living entity anymore. They're also assisted living.

I highly recommend Treeo to anyone who asks. It truly is like a family and residents are very attended to. I don't worry about my friend's safety. Director and staff are excellent and the price she got in at was great. Parking, transportation, PT services, special requests are all superb. Maintenance, as well. It's very modern, beautiful, not too large. The food can be a little hit or miss but overall good. Hard to staff a kitchen these days. Very caring staff.

My mom has lived here for over 2 years and has enjoyed being here. Treeo was built/opened just 5 yrs ago- all the apartments are modern, with all up to date appliances, lighting, etc. Various sizes of apartments on all floors give choice for living options. The common areas-lobby, bistro, dining area, theater and community areas/patio are nicely decorated and are nice for ALL the activities that happen here. There are many off-site activities too. Personal transportation can be arranged by the driver on staff for appointments. Meals are good and the staff is very helpful. What we first noticed was the atmosphere- the residents, their families and staff all are friendly and inviting. Extra assistance and PT can be contracted by on site care partner/s or by a care organization of your choice.

All 5 stars - Everyone has been so helpful and welcoming and kind. Amenities are perfect. The apartment sizes are a little bit small.

Treeo is a very friendly organized establishment to consider when choosing a place to reside in when you are. a senior citizen looking for a lifestyle providing the services that you no longer can provide for yourself but still desire their presents. Treeo in my estimation will satisfy your needs and you should consider a visit and see what a special home Treoo is.

Walked in to find a place for my parents. Received invite to tour in mail. The manager was yelling in the lobby at one of the girls. Saw another lady grab her purse and leave. I walked out right behind her. Yelling in front of the residence and guest was the highest level of unprofessionalism I have ever seen. Don't send your parents there. Find someplace else. They need peace. Not yelling.

My friend is 80. She moved in last Dec. It is like a family to her, everyone is wonderful and very attentive. She has felt very secure and comfortable. She has worked with physical therapists who are on the property. She loves them. She is on the list to go to a thrift store and out to a restaurant outing in a week or so. She is so excited. When she had to go in hospital for a week, they took care of her little dog. They are super kind to her, know her habits and routine. All the staff pitches in to do every role when needed. The food is great but she sometimes feels as if the portions are too small. She's very skinny! That's the only complaint. They are an active community. The residence itself is beautiful and only 3-4 years old. It's just lovely. Importantly, it is not clique-ish at all.

The facility has a modern vibe and is kept very clean. The apartment sizes are fine. My one bedroom seems quite large, they have different sizes for different needs as well. Amenities are quite good. I especially like the theatre. I would recommend Treeo Senior Living Raleigh to others and actually already have!

We like the people, other than a couple of sharp replies to my friend when kitchen staff were stressed. We were disappointed to find that there were no disposals or ice makers in the fridge. I didn't think to look for that. I know the logic of the management company, but it's cheap economy. She had all that and a bigger apartment in Birmingham, do us a bit dissatisfied. The food is not great, average at best. She hasn't participated in many activities due to health. They seem fine. The value probably is as good as it gets in Raleigh. They are basically good and most staff and residents are very friendly. Many people we met love it there. But some improvements are needed.

Definitely Recommend

The community has had a great covid plan and does what is best for residence to be safe. The community had promos we took advantage of and they will work with you also. I have peace of mind with mom being here.

This is a brand new community, it was built in 2019. They have studio rooms, small and large one bedrooms and two bedrooms. They even have bedrooms with balconies. This is independent living, and they take care of your every need here, it is absolutely excellent.