The Waterford on Highland Colony

Recently visited this community for an event. All of the staff and residents were so friendly and welcoming. Had a meal while I was there, it was delicious. This community will definitely be one that I recommend to family and friends that are ready for a senior living community.

Our loved one enjoyed her stay there . We felt confident in the care she received and that she would be safe and cared for. She was starting to participate in activities and had friends who called and even visited when she had to go to the hospital. She wanted to go back but because of a stroke she had to go to a nursing home.

The meals and dining are definitely good, and definitely needs to have nutrition-oriented executive chef. (Too fatty, too heavy on carbs.-- this is from my mother , though... she's not a healthy eater, though, so if she thinks it's too fatty & too carbohydrate heavy) But she's not wasting away. The dining room is beautiful. Linen table cloths, high ceilings, light & airy. My mom complains that the dining staff, especially at breakfast aren't "nice " For activities, I WISH that I could give an evaluation. It seems to me that there are consistently offerings for exercise , entertainment, religious- (evangelical Christian only) . My mother declines to participate in any of these activities. This is the best senior living situation for her.

The Waterford is beautiful! This community provides me with social intellectual, and enriching activities. Meals are excellent and provide options For me. Therapy dept. is the best!

They have had a turnover in directors, but I still give them a 4 rating overall. They are friendly, but I do think they could be more responsive. It is often the next day before we hear back from them or messages are not passed on to the correct staff member. They have changed chefs twice since we have been there, we are hoping things will improve soon. I would recommend The Waterford on Highland Colony.

Great job, the staff is outstanding

I’ll have to admit the hesitancy Was there on moving day. Change is inevitable. In order to embrace change, we have to wrap our arms around it and charge ahead. The Waterford certainly made everything easy transitioning into a new lifestyle. Everyone on staff is so accommodating and genuinely cares about your well-being. First class facility.

My parents were mislead!! This is not an assisted living facility, if the resident falls, they have to call the fire department!!They don't have help!! The food is terrible and they don't receive the food they ordered! They were under the impression that they would have help, but they do not have help. They constantly do not receive help!!

Toured - great rooms and some have amazing views. Enjoyed meeting the staff and appreciate the way they treat our sitters.

Loved the people! Loved the community!

So impressed with the staff and all the residents that made me feel so welcome! Hope I can move here when the time is right.

I love the friendly people, clean building. Everyone was nice and kind.

We have nothing but a positive experience while my grandmother has lived here. The staff is great & so attentive.

When visiting the Waterford, I was amazed at what a great retirement community it was. It is so clean, well decorated, the living quarters is large & accommodating. Most of all, the staff are so friendly & caring. Truly like a family.

The Waterford is an excellent place to settle in and stay. They are wonderful to work with in the residents personal care and needs, and thrive on doing things that matter.

I feel safe and secure. Most of the staff are caring and respectful to residents. Clean and cared for building and grounds. Most residents are friendly and helpful.

The community is electric and inviting to all.

I did a short term stay at The Waterford while my daughter was on vacation. I couldn’t have asked for as better place. I met many new friends and the staff went out of their way to make me feel welcome.

Did a tour and it was fabulous. Moving mom in soon!!! Clean, rooms were spacious, food was delicious for lunch that day. She is excited to meet new friends and join in on the fun!! So glad they provide transportation and have so many activities to keep mom busy!!

I came here to look for a place for my dad. He recently fell and was hospitalized but he's been living independently since my mom died in 2020. The idea of moving into a "facility" was not good for him. From the time that we walked in the building we were very hopeful. The building was beautiful and every person we encountered, staff and residents, were over-the-top friendly. The room was more than adequate, so much space. We had lunch and it was delicious. Plus, there are several men there so he will have great company. We are so excited to know my dad will have great neighbors and someone keeping an eye on him.