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My dad passed away unexpectantly and I needed to relocate my mom from Colorado to Texas in a short amount of time. We were able to do a tour via zoom and send a friend to look at the facility. I was consistently given such respect and treated so friendly by the staff. When I moved my mom there, she was really struggling emotionally. The staff took such genuine interest in her even checking in on her if they didn't see her out and about. I can now move my mom home with me now that we have a space remodeled that will accommodate her needs. I don't know what I would have done without Waterford having the space for her and being so incredibly kind to her. Whether it's the director, administration staff, cleaning staff, kitchen staff or maintenance, they are all willing to help and go above and beyond their regular day to day duties. My anxiety level was lessoned knowing she was in a safe place where people actually cared. I just can't say enough about this place!... Read more
Stately, cross-gabled roofs and charming lap siding create a warm and welcoming atmosphere at The Waterford at Thousand Oaks — a senior community offering restaurant-quality meals, spacious apartment homes, and exquisite independent living services in Uptown San Antonio. Our thoughtfully designed community features elegant, open-concept common areas, wide entryways, and stable outdoor walking paths, enabling all residents to enjoy the wonderful amenities we have to offer. Browse our library for your favorite novel, spend some time in our chapel, or play with your pup at our on-site dog park. This is their new home, too, after all!
At The Waterford at Thousand Oaks, we strive to provide you with a low-stress and supportive environment, where you can embrace your independence and pursue new hobbies and interests. Our professional associates provide regular housekeeping and laundry services, giving you more time to focus on the things that truly matter. Delicious and nutritious meals are prepared fresh by our culinary team and then served in our stunning, restaurant-style dining hall every day. With multiple menu options to choose from, we are confident you’ll find something that satisfies your dietary needs as well as your taste buds.
Our community is staffed by professionals...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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155 reviews9.9
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A Place for Mom has scored The Waterford at Thousand Oaks with 9.9 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, The Waterford at Thousand Oaks has 155 reviews with an average "overall experience" of 4.6 out of 5.
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Wonderful place - the people who work there are amazing and many residents that I talked to love being there.
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Response from The Waterford at Thousand Oaks
January 18, 2024Hi Lynn, we are very happy to have provided you with such a positive experience!
The residents greeted me with a smile before going into the beautiful building. A lot of activity among the residents, their pets and staff. The service in the dinning room is friendly and efficient. Seems like a happy, healthy environment to have our loved ones in.
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Response from The Waterford at Thousand Oaks
October 20, 2023Thank you for the wonderful review! We strive for excellence and hope to see you again soon!
I follow the Waterford on Facebook and enjoy watching all the fun activities that happen here! The residents always have fun and seem very happy! I can say the people who work there go above and beyond for the residents there! I have been to a get together there before with a family member and it was a very loving friendly feeling to be there! 5 stars ?? from me!
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Response from The Waterford at Thousand Oaks
October 24, 2023Andrea, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!
I love living here. The activities are great but my favorite is bingo. The staff is amazing and kind. I’m looking forward to spending the holidays here with everyone. Life in general is good here at the waterford
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Response from The Waterford at Thousand Oaks
October 27, 2023Alicia, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at Thousand Oaks!
I visit the facility every day and I can tell you it’s a wonderful place to live and visit. Very clean and everyone is friendly and helpful. Staff is knowledgeable about the process of living here. The meals are very delicious and they is a great variety of food to choose from.
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Response from The Waterford at Thousand Oaks
October 21, 2023Irma, we are so happy to read such a great review about The Waterford at Thousand Oaks! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!
I come to volunteer and I can say that I love the employee's, they are all friendly & I love how they treat the residents! The residents are amazing as well too they are friendly & welcoming, I like when they welcome new comers who decide to give this place a chance, the food is good & I love all the fun things they offer here for them to do from the activities department.
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Response from The Waterford at Thousand Oaks
October 21, 2023Hi Stephanie, we are very happy to have provided you with such positive experiences! We look forward to your next visit! Take care!
My daughter found this place for me when I was living in OKC and wanted me closer to her in San Antonio. My home here is a blessing. I love it so much. Staff are wonderful and we are all greeted by our name when we see them. The activities director is wonderful. Goes far above the call of duty to provide fun activities for all of us. I feel blessed every day to be here in this loving place called home.
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Response from The Waterford at Thousand Oaks
October 13, 2023Jacqueline, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Visitamos está locación para mi hermana. Se las recomiendo. Nos trataron muy muy bien. La muchacha que nos atendió se portó súper. El precio incluye todo. Tienes muchas actividades y la gente es muy amable.
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Response from The Waterford at Thousand Oaks
October 17, 2023Alicia Galindo, thank you for the high star rating! We can't wait to see you again, have a great day.
My mom stays here and the community, staff, and other residents are so nice and caring. The activities they have for the residents are so fun as well and interactive. The food is good and if you don’t like the food they serve they are willing to bring you a fresh plate of food
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Response from The Waterford at Thousand Oaks
October 17, 2023Hi Rebecca, your wonderful feedback and rating mean a lot to us. We always strive to provide top-quality service to every guest, and are pleased to hear that you and your mother enjoy The Waterford at Thousand Oaks!
It is a place where you can receive all the good attention in the world. You can also make good friends and feel like family.Their workers will make you feel like family.The residents are wonderful people, very friendly. They make you feel like you are in a hotel, because the service is very good
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Response from The Waterford at Thousand Oaks
October 17, 2023Hi Yailin, thank you so much for your positive comments about The Waterford at Thousand Oaks! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been to The Waterford Thousand Oaks many times. The staff is amazing and it shows they really care for their residents. I love visiting this facility. I highly recommend this fax to any family or friends
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Response from The Waterford at Thousand Oaks
October 17, 2023Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at Thousand Oaks! Take care!
I’ve had loved ones in MANY different communities in the San Antonio & New Braunfels area. I’m so thankful for the staff at The Waterford. I've been consistently blown away by the caring & considerate employees. I wish I’d have known about this community for my other family members who were in various other residences. I’ve seen many things at places that always made me feel badly about my loved ones’ situations. I’d want to pull them out, but with their needs, I couldn’t. The Waterford is different. So incredibly different. From the moment we entered I felt supported, heard, and cared for as a caregiver. What they offer to residents socially, I have never experienced. I’ve stayed during activities because it’s fun for me too! What they offer emotionally & physically is remarkable. I’ve told them numerous times I’d live there NOW without needing to-in a heartbeat I! I love them so much. They make everything comfortable, fun, & supportive for not just the residents, but their families.
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Response from The Waterford at Thousand Oaks
June 7, 2023Hi Peggy R, thank you so much for your positive comments about The Waterford at Thousand Oaks!
There were some great things about this facility and it definitely served it's purpose. It was clean, but was just night and day from where my loved one is now. It's very expensive for the type of facility, though. I will say that.
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Bright and cheery facility with kind and responsive staff. I would recommend The Waterford at Thousand Oaks to others.
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Response from The Waterford at Thousand Oaks
May 23, 2023Lori C, thank you for your kind words and this wonderful review!
I feel everyone does their best- what more can I ask for?
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This lady was so kind to me when I first came here. I was very low on the happy scale following major surgery and 3 months of PT. I still care for her and love her 5 years later.
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Comfortable place to live. Residents and staff are very friendly. Feels like home.
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Enjoying everything I do -cornhole- Try my best in the activities room. Everybody is wonderful here. Get to watch the Spurs this year on TV. Thanks!
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Been a resident for almost 4 years. Very pleased with the Waterford staff. I'd recommend to friends.
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Response from The Waterford at Thousand Oaks
June 7, 2023Dorothy W, we are so happy to read such a great review about The Waterford at Thousand Oaks!
My daughter and I went to go visit The Waterford at Thousand Oaks. Our tour was great met with [name removed] and she answered all our questions and was just great. She and other staff members were very welcoming and happy to have us there. Beautiful place.
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Response from The Waterford at Thousand Oaks
November 16, 2022M.v., we are so happy to read such a great review about The Waterford at Thousand Oaks! We look forward to your next visit! Take care!
See what the neighborhood has to offer and what’s nearby:
The Waterford at Thousand Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Waterford at Thousand Oaks 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 656-7052 to reach a resident at The Waterford at Thousand Oaks.
To reach a resident at The Waterford at Thousand Oaks call: (210) 656-7052
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.