Add a review
For pricing & availability
My dad passed away unexpectantly and I needed to relocate my mom from Colorado to Texas in a short amount of time. We were able to do a tour via zoom and send a friend to look at the facility. I was consistently given such respect and treated so friendly by the staff. When I moved my mom there, she was really struggling emotionally. The staff took such genuine interest in her even checking in on her if they didn't see her out and about. I can now move my mom home with me now that we have a space remodeled that will accommodate her needs. I don't know what I would have done without Waterford having the space for her and being so incredibly kind to her. Whether it's the director, administration staff, cleaning staff, kitchen staff or maintenance, they are all willing to help and go above and beyond their regular day to day duties. My anxiety level was lessoned knowing she was in a safe place where people actually cared. I just can't say enough about this place!... Read more
Stately, cross-gabled roofs and charming lap siding create a warm and welcoming atmosphere at The Waterford at Thousand Oaks — a senior community offering restaurant-quality meals, spacious apartment homes, and exquisite independent living services in Uptown San Antonio. Our thoughtfully designed community features elegant, open-concept common areas, wide entryways, and stable outdoor walking paths, enabling all residents to enjoy the wonderful amenities we have to offer. Browse our library for your favorite novel, spend some time in our chapel, or play with your pup at our on-site dog park. This is their new home, too, after all!
At The Waterford at Thousand Oaks, we strive to provide you with a low-stress and supportive environment, where you can embrace your independence and pursue new hobbies and interests. Our professional associates provide regular housekeeping and laundry services, giving you more time to focus on the things that truly matter. Delicious and nutritious meals are prepared fresh by our culinary team and then served in our stunning, restaurant-style dining hall every day. With multiple menu options to choose from, we are confident you’ll find something that satisfies your dietary needs as well as your taste buds.
Our community is staffed by professionals...
Read More
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.9
Review Score
Review Score
155 reviews9.9
Out of 10
5 star
77%
4 star
15%
3 star
8%
2 star
1%
1 star
2%
A Place for Mom has scored The Waterford at Thousand Oaks with 9.9 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, The Waterford at Thousand Oaks has 155 reviews with an average "overall experience" of 4.6 out of 5.
4.6
4.7
4.5
4.5
4.6
4.9
4.5
My dad passed away unexpectantly and I needed to relocate my mom from Colorado to Texas in a short amount of time. We were able to do a tour via zoom and send a friend to look at the facility. I was consistently given such respect and treated so friendly by the staff. When I moved my mom there, she was really struggling emotionally. The staff took such genuine interest in her even checking in on her if they didn't see her out and about. I can now move my mom home with me now that we have a space remodeled that will accommodate her needs. I don't know what I would have done without Waterford having the space for her and being so incredibly kind to her. Whether it's the director, administration staff, cleaning staff, kitchen staff or maintenance, they are all willing to help and go above and beyond their regular day to day duties. My anxiety level was lessoned knowing she was in a safe place where people actually cared. I just can't say enough about this place!
5
5
5
5
5
5
4
A very wonderful home for the elderly. Wonderful activity program.
5
5
4
5
5
5
4
Response from The Waterford at Thousand Oaks
November 13, 2024Our Activity programming is topnotch and this is such a wonderful community! Thank you for spending time to provide honest feedback!
I've been at Waterford going on 6 year and I'm very pleased with staff. Residents become family.
5
5
5
5
5
5
5
Response from The Waterford at Thousand Oaks
November 13, 2024We are so honored that you have chosen us for SIX years! Here's to another six years of making memories.
No comments
5
5
5
5
5
5
5
Response from The Waterford at Thousand Oaks
November 13, 2024We hope to always earn your five-star review - thank you!!
Love the place and people 5 stars.
5
5
5
5
5
5
5
Response from The Waterford at Thousand Oaks
November 13, 2024YES! Thank you - we absolutely love our team and our residents!
The Waterford is a very nice place to live. There are many activities going on. You can going them or not. Everyone is very friendly. The food is served 3 times everyday and very good. The staff is excellent.
4
5
4
4
4
5
4
Response from The Waterford at Thousand Oaks
November 13, 2024Great food, great activities and great staff....what could be better than that? Oh yes - AMAZING RESIDENTS!!
I love everything here. Mostly the game... Bingo.
4
5
5
No data collected
5
5
4
Response from The Waterford at Thousand Oaks
November 13, 2024To say that you LOVE EVERYTHING gives us such a warm feeling - we strive for these words, every.single.day. Thank you so much!
This facility was reviewed by me about3 times before I moved in. I looked and visited other places and this the most impressive. I really like no love this facility. It is the best.
5
5
5
5
5
5
5
Response from The Waterford at Thousand Oaks
November 12, 2024Thank you for taking the time to share your experience. We are happy to know that we won your heart!
It's those that work here that makes Waterford so GREAT! This includes all the managers, the food service staff, housekeeping maintenance and social planning. The smile on the residents' face tell the real story!
5
5
5
No data collected
5
5
5
Response from The Waterford at Thousand Oaks
September 27, 2024Mrs. Jo, thank you for your kind words. We will always strive to make those smiles stay on all our resident faces!
My mom has been a resident for a year now and both she and I love the place. It is very affordable compared to similar apartments and It is clean, well maintained and the staff is outstanding. I can't recommend. It highly enough.
5
5
5
4
4
5
5
Response from The Waterford at Thousand Oaks
September 27, 2024Mr. Robert, we are a family! Thank you for the trust and the kind words!
My experience at Waterford is great. I am allowed to participate in both activities and events. For example we arranged a fashion. We formed a Christmas choir, singing the twelve days of Christmas. For Easter we put together a play titled "The meaning of Easter. We also take part in weekly activities such as Zumba, volleyball, theology studies and much more.
5
5
4
No data collected
5
5
4
Response from The Waterford at Thousand Oaks
September 27, 2024We love to have your helping hands! You are a blessing to us and love to be able to have all these amazing things going on at The Waterford at Thousand Oaks.
My Mom moved in to The Waterford at Thousand Oaks just over a year ago and from the first night we moved her in she said she felt right at home. She has enjoyed having options for social activities while still feeling independent. She enjoys the dining facilities but still has the option fix something for herself in her unit if she likes. We all feel happy that the individual units as well as the facility are designed with safety in mind. My Mom is still quite physically capable, but she's able to engage in all activities much more safely because of level surfaces, handrails, the zero-entry shower, etc. When the weather is nice she enjoys rocking on the outside porch and looks forward to walking the grounds. We appreciate the opportunity to attend special events when possible - Zumba! - but also appreciate seeing videos and pictures shared by the dedicated staff on social media. We're so glad our Mom has found this fun, friendly, safe home and she couldn't be happier herself!
5
5
5
5
5
5
5
Response from The Waterford at Thousand Oaks
September 17, 2024Thank you tons for your referral! Love to hear from our residents family members, know your mom is loved beyond measure!
Great place! Very friendly, clean, great staff. A family friend lived here a few years ago and she loved it here. She said the food was delicious! I would not hesitate to recommend this place to friends and family.
5
5
5
5
5
5
5
Response from The Waterford at Thousand Oaks
August 29, 2024Gaye Lyn T, thank you for sharing your positive experience!
Visited twice. Friendly staff, happy residents, very clean facility, activities each day visited. Residents permitted to decorate hallways with their personal touch. Secure and safe. Small animals permitted which is importance to mental health to residents.
5
5
No data collected
5
5
5
No data collected
Response from The Waterford at Thousand Oaks
August 29, 2024Julianne B, we are so pleased you enjoyed your visit to The Waterford at Thousand Oaks!
What I think The Waterford at Thousand Oaks could improve on would be the replacement of vacant staff positions as well has having better food menu options for the residents.
5
5
3
5
5
5
4
Response from The Waterford at Thousand Oaks
August 15, 2024Thank you for your review, we appreciate your feedback and will definitely keep working to be better.
I would recommend. It's really a nice, clean & friendly home!!It was close to family. Other places I checked didn't have vacanties at this time. Meals could be better & more servings time. It's a little pricey.
4
4
4
4
4
4
4
Response from The Waterford at Thousand Oaks
January 19, 2024Anonymous, we are so happy to read such a great review about The Waterford at Thousand Oaks!
I am so happy here and my children are also! Special and loving care is given by all in charge. Residents are nice. So pleased when I come and see such wonderful decorations each of them done with loving care! So proud to be here.
5
5
4
5
5
5
5
Response from The Waterford at Thousand Oaks
January 18, 2024Ann, thank you for your kind words and this wonderful review!
I've had wonderful time here! Spotless Everyone has been super! The meals are wonderful!
5
5
5
No data collected
5
5
5
Response from The Waterford at Thousand Oaks
January 18, 2024Gloria, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford at Thousand Oaks!
I used your service to find this facility. This facility has been a great place to live. I love that I am here. They keep you very busy with activities. The staff is very helpful and friendly.
5
5
4
5
5
5
4
Response from The Waterford at Thousand Oaks
January 18, 2024Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
We are a family, residents & staff. So much love & respect. I appreciate all the activities, ability to learn & grow.
5
5
5
5
5
5
5
Response from The Waterford at Thousand Oaks
January 18, 2024Dody, thank you so much for your high rating!
See what the neighborhood has to offer and what’s nearby:
The Waterford at Thousand Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Waterford at Thousand Oaks 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 656-7052 to reach a resident at The Waterford at Thousand Oaks.
To reach a resident at The Waterford at Thousand Oaks call: (210) 656-7052
Studio, 1bd, 2bd
The Inn at Los Patios is a skillful blend of elegant privacy and bustling community life for active independent and assisted living adults. Combining a spectacular wooded setting in a prestigious northeast location with striking design and craftsmanship, The Inn is San Antonio's most...
1bd, 2bd
Studio, 1bd, 2bd
Semi-Private, 1bd, 2bd
South Texas Assisted LivingSouth Texas Assisted Living is an assisted living community providing a caring home to seniors in San Antonio, TX. Those who become a part of this assisted living community will find that the city of San Antonio has much to offer to both them and their guests. San...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.