The Villas at Canterfield

Activities are incredible! The caregivers are great, but it seems understaffed. Housekeeping needs to be more often. Communication with/from administrators needs improvement. More employees needed in maintenance. The décor is terribly outdated and tired. But my family member likes it there, and she is safe there. That's all that really matters.

I like them but if I had known before we committed that the Wi-Fi would not permit a captel telephone we would have gone somewhere else. This has had a huge impact on our lives. We picked this community because it was close to my home.

What we like the most about The Villas is their outdoor space and gathering space with the fireplace, sofas, and TV under the arbor. Based on the experience we have had so far, we would absolutely recommend them to other families!

The Villas at Canterfield need to invest their time and energy in hiring, training and supervising their staff. We ended up moving our parents to a private residence. I do not recommend this facility.

What we like the most about the community is the people and based on the experience we have had so far, we would recommend The Villas at Canterfield community to other families.

My loved one is currently a resident at The Villas at Canterfield. The food would have had a higher rating , but my loved one has been saying repeatedly that the quality of the food has changed drastically since she first moved in. Apparently, it is a recurring theme every month when they have their meeting.

The food in the Independent living building is very good and there are a lot of choices. The food on the Assisted living side is fair. The staff in both buildings are nice. The cleaning crew needs to be more attentive. As my mom moved from independent to assisted living, the communication on that process was lacking. I would recommend the independent living, but the jury is still out on my recommendation for the assisted living side. I just don't think that there is enough staff in assisted living.

It's not perfect but there's nowhere else I'd rather be. We picked this community because we put down a deposit. My daughter wanted to move in. She went with me when I took the tour.

My family member is happy there. I thought that the unit would be tidied up daily, and it is not.. Good physical therapy on site and PA is on site weekly. I have not eaten there, but my family member is satisfied. I would definitely recommend this community to other families based on the experience so far.

My loved one is currently a resident at The Villas at Canterfield and everything has been great for her at this facility so far. The cleanliness and friendliness are great. The staff, care services meals and value for cost are also great. We've had no issues to this point. I would highly recommend The Villas at Canterfield to others.

Question 2: it's not that the place is dirty it's that it's showing its age. Carpets are quite stained and walls pretty dinged up. All of this is normal wear and tear. I would recommend a more modern color pallet going into the future. Other places I saw were a little more tidy and new but villa provided more room square footage. Question 6: We are new to assisted living. My mom was in independent before for 4 years. She is used to more mind games and competition. She misses intellectual stimulation. She is quite unhappy there. She doesn't think she belongs there. Management helped me to understand that this is a normal reaction to age progression. I am very satisfied with the choice for my mom

With the meals and dining service - the hours seem to change without notification. What our family likes the most about The Villas at Canterfield is the luxury of the Villa, the fireplace, the garage, the gazebo & the grounds, the pool, cards with friends. Based on the experience we have had so far, we would absolutely recommend this community to other families

I feel like they have had some staffing issues for several weeks. According to A Place for Mom, The Villas at Canterfield was highly rated. They should be making some improvements.

We have enjoyed our time at The Villas at Canterfield. Everyone is friendly here, and there are activities for us to participate in. The suggestion I would like to make to the community, is the dining service and kitchen staff could use better management. Overall, we are still happy with our choice. We would recommend The Villas to others for their loved ones.

The meals and dining service at The Villas is the best part, it is grand. We do think there is some different communication that could be improve on, and we do wish they had a little more flexibility with their bus transportation system. However we would still recommend this community to other families.

We chose The Villas at Canterfield because my mom had a friend that was already living here. The size of the apartment depends on the size of your furniture. We bought furniture fitted for the apartment so it makes it more spacious. They are still somewhat restricted with covid, you do still have to get your temperature taken and wear a mask and things like that. My mom loves it here and we would absolutely them to others who are looking.