The Residences at Plainview By Chelsea Senior Living

Everything is good, no complaints, the community overall is great.

The front desk staff - specifically [name removed] - simply amazing! Facility is spotless and physical therapy is great! Where they could do better -Three things: Quicker response from maintenance issues, Better effort to connect residents with other residents, Follow up on my request to send weekly activity schedule to my email.

This is independent living she cares most on her own but they care about her. This is the area where my mom says is not great - food is not great. She does most things as to what she can do. They should have expanded driver hours. Compared to others this was most affordable for us. It is a good place. She never complains about the staff. They are very helpful to her and they know her family and they are extremely welcoming and helpful to me. As her daughter I know that if something were to happen or if she didn't arrive at a meal someone would come looking which is very comforting to me and my brother

The staff is excellent! Always looking out for the residents. Good communication with me. Always encouraging mom to participate in activities. Not entirely happy with food services but I'm told they're working on it. Apartment size is perfect for my mom. Especially that she doesn't have to clean it lol cleaning ladies come faithfully once a week and take care of everything for her.

The Residences at Plainview is a great facility that is very well kept. The management really takes care of the residents there. Based on the experience we have had with the community we would recommend this community to other families.

My mom is very happy at The Residences at Plainview community. The people are nice and the staff members are very caring. She loves it and loves all the socialization they have going on. This community has changed my moms life, she is busy all day.

My experience there thus far has been incredible Very friendly supportive and engaged staff Place is meticulously clean I've eaten there once - food was good Nice vegetarian options The activities are diverse and frequent My mom has gradually been moving in and the staff has supported her choice to do that. She will be officially in on the [date removed] The place is expensive And I hope she will take part in all they have to offer to make it worth the cost. My mom's happy new home

The overall experience has been good. Staff is very friendly. The only issue we are having is the quality of food is not good. We are working to try and get this resolved. She is in a studio which fits her needs.

They have a very friendly staff, and the pricing is competitive. Both the staff and residents are all very happy and seem to enjoy it there. It would be nice if they added more outings off the premises.

I am very pleased with the care my loved one is receiving. The staff go out of their to make my loved one feel welcomed. The community is good at trying to match the residents up to form friendships. The staff communication is very good, they send photos, texts, and more to keep me updated on my loved one and what they are doing. The staff are very kind people. There are three meals a day served to the residents, and they have choices to choose from. There was a recent change in chefs in the community.

Very friendly very accommodating staff, pretty much can help you with anything you asked for.

The Residences at Plainview has a very friendly atmosphere to it and the staff are very easy to work with. They are very easy to get in touch with and answer any questions we may have. They made the move in process extremely easy and they were so helpful, they helped move in large furniture and they had balloons and a bouquet of flowers waiting for our loved one inside her room. They send out the activities schedule to the families which is nice. We have been very happy and we would definitely recommend this community to other families.

This is very much strictly independent living. If someone needs a transitional place, this is not the place. The apartments are nice and they have washers and dryers in the units. We have had a couple of small issues that have not been fixed yet, but they are still new and getting up and running. I understand the food is very good. I have eaten here a few times and they have had no complaints. Overall I would recommend The Residences at Plainview for independent living.

I have told a lot of people about this community. i think that this is a great community but you do need to be somewhat independent because this is not assisted living. My mother has been nothing but happy at this community. They have activities like exercise, physical therapy, arts and crafts and more for the residents to have a good time at the community.

In February of 2021, The Residences opened their doors and I helped move my Mom from a garden apartment into her new 2 bdrm unit. The last year with Covid was extremely stressful and isolating for her, but an overwhelming sense of calm came over our whole family with this move. We encountered genuine compassion from The Residence's staff and any issues that come up were quickly worked out. Mom gets to spend her time interacting with other residents at meals, movies, Bingo or just sitting in one of the common spaces with her sewing or a book. My sisters and I were very apprehensive to move Mom anywhere, but after seeing the oversight and real love from all of the staff, I'm now sure we made the right choice. A specific "shout out" to [name removed] the Executive Director. She's always "hands on", and aside from "running the operation", she's not above jumping in to help with food service or apartment maintenance if it solves a problem or relieves an anxiety. Thank you