The Reserve at Pasadena

Overall I think they do a good job at Colonial Oaks. The staff is friendly and caring, and you can tell they have a lot of genuine concern for the residents and their families. The facility is always very clean, and they take good care of the people who live here. It's a nice place.

Everything is fine at Colonial Oaks at Vista. It is all 5 stars from me. The facility is clean. The staff are friendly. It's a good value. I really have had no issues here. It's been a good experience.

Well it was exceptional as far as getting her in and communicating with me. If you need help they are always there to help you. Their physical therapy is good. My only complaint is the air conditioning, it is very hot in her wing and we have had a hard time with that. The food is always an issue, I wish it was not quite so starchy and sugary. For the most part it's pretty good, but there is always room for improvement.

I really liked Colonial Oaks. I toured a lot of places, and I would recommend any of them. They all had extremely friendly staff, but this was my first choice. They had a courtyard, and a lot of the amenities we were looking for. Unfortunately they didn't have anything available when we needed it.

I was extremely pleased. We were impressed from the beginning. There was a lot included in the monthly fee. They very quickly realized that she was having a rough time adjusting, and made an effort to get her the appropriate attention. I know that the Director John and his wife Linda from the beginning were just wonderful informative, and helpful.

They are very family oriented. They offer music, exercise, and various types of activities. My father is very happy there. The staff responds really quickly. They have such a caring a caring environment.

Linda Christopher was extremely helpful in giving us lots of information about the process for identifying an appropriate facility for our parents. The facility was immaculate and obviously well organized. The location is the farthest away from our parents currently which has been a factor in our decision to not pursue at this time, but I would recommend it highly.

It started off a little difficult because he wasn't used to his surroundings and so we went from regular care into memory care instead because he was walking the hallways and couldn't settle down. Putting him into memory care put him into a much smaller environment and he's eating very well. With him being in memory care he understands when he's asked to do something and he does participate in the games they have and he's won some prizes. The staff is very, very friendly and English is his primary language but it's nice when some of the girls speak to him in Spanish. Through the process of elimination, the Pasadena location seemed to be the best and it was more centrally located. I even recommended it to a lady on my return flight from Washingotn, her mother is in Sugarland which is pretty expensive, and she was kinda thrilled that I knew a of a good place.

We've been real pleased with Colonial Oaks. It's very clean. The people there are very friendly and nice and professional. My uncle is getting very good treatment there. It couldn't have been a better pick.

My mother-in-law is there and it's going beautifully - just going so well! It's very clean and it's expensive but they're all expensive. I think they're a very caring staff. They're so accommodating and so nice. The administrator and the marketing director are just the nicest people. The seem to have her engaged and busy and they have adequate staff for the number of people that are there. I would recommend it.

This is a very nice facility. If we decide to locate her in an assisted living facility this would be my pick. Unfortunately, I won't be the decision maker but I'm going to get my husband to go tour it too. At least she would be close to friends and part of her family.