Sodalis Deer Park

When you first walk in your greeted by a very business like environment not very home like, numerous puddles on the floor due to some kind of leaking roof or something, and when you look up it’s mold and then smell to match, there was nobody at the front desk and the lady who was out in the parking lot vaping came in and introduced herself as the Executive Director. I was greated and then taken to a poorly lit “private dining room that was cold and humid to find out more about my dad who was needing assisted living, the ED seemed very open about the buildings issue but never said what she was doing to improve it which was a red flag to me. The rooms are fairly nice size however again if there’s mold in the ceiling at the entry what would make me trust this place. With that being said I choose somewhere else and so should you if you care about your loved ones health.

Beautiful facility, with lots of poor quality!! Our loved one has been there for less than a year, they have had two executive directors during that time, and I believe three in the last year and a half, at least three nursing supervisors, the current, who is very judgmental. The state did a review last year, and found with our loved one alone, there were over 60 incidences in one month where she did not receive her medicine. If your loved one depends on their medication, this is not where you want. Retaliation definitely takes place there. We have reached out to upper management, their CEO/President of the company, and they do absolutely nothing. I have had three scheduled phone appointments with the CEO and she failed to take a single call. And she was the one that chose the dates and times. Horrible leadership! There are a few wonderful employees there who have hearts of gold. They are deserving of acknowledgment: [names removed]

My mother was viciously attacked by a fellow resident. This man, according to an interview of a caregiver conducted by the police, was continuously aggressive with residents and caregivers inside the facility. There are many unanswered questions as to how this horrific attack was able to take place despite red flags. I'm concerned for fellow residents.

With a short amount of time for experience. Overall the tour was good. My dad enjoyed the food and the workers. Getting him situated was easy.

The staff interacts great with the residents. It was the nice place in looking at the qualities already addressed and it's only 3 minutes from my house to visit which is a plus.

Sodalis Senior Living Deer Park is a stunning and welcoming assisted living and memory care community. From the moment you walk in the front door, you feel at home and welcomed. The staff are friendly, caring and helpful. I would highly recommend this facility to others.

My mother passed away about two weeks ago and the staff at Sodalis Deer Park was professional, but so caring and compassionate to our whole family, during what was a difficult time for us-for that we are so grateful. This facility is by far the Best facility I have ever been to! All staff truly care about their residents and they provide excellent care. Amazing place and so beautiful. My dad is still there and I love knowing that he is well taken care of. Thanks for all you do

We moved our parents here a few months ago and wish we had made the move sooner. Our mother was in the memory care section and the Sodalis team gave her all the attention and love in the world. They helped us through her passing and have been by our father’s side since moving him back to the other side. We would not know what to do without the wonderful people a Sodalis.

My dad is at Sodalis Deer Park TX. I absolutely made the right decision. The staff are so kind, caring, and even consider the people family. It really feels like home every time I go see him. He is taken care and even doted on as they all are.

Sodalis Deer Park is a new facility, so it is really nice and clean. The staff are so friendly and understanding and will use their personal phones to make calls and allow your family member to communicate with you. I like the fact that they don't inform you of every little thing that happens with your loved one. They understand the disease and don't won't to burden family members with minor situations. The move in process was a breeze. I haven't had any of the food, but I have seen it and it looks very well prepared. I would definitely recommend Sodalis Deer Park to others. It's a great facility!

Since I place my mom in here, I’ve seen nothing but kindness, attentiveness, caring and love. Everyone here has been so good to my mom and our family. Such a difference from where she was prior. I’m so glad she is here now.

We love ALL of the staff we have meet and interact with when we visit our mother. The facility is very clean, and the staff is always available. We are happy with the relationship between staff and residents. The rooms are very spacious and nice. Lovely facility! I would like to give this place a five star rating, however there are a few issues. The Internet service is a MAJOR problem. They have WIRELESS DIRECTV through the Internet, that hardly works. Can’t FaceTime with loved ones because of internet. Need more activities! AC is also a problem. Rooms are not regulated. With thermostat set at 68 you can be very warm. Thermostat is not senior citizen, friendly. The meals are not of a quality you would expect at a place like this. Many of the residents complain of not liking the food. With what we pay, they should be getting five star meals, not wraps and hamburgers on a regular basis. I think the owner needs to step up, and provide the service that we all pay for.

I have a loved one in Memory Care at this facility. I never understood Memory Care, but the staff there is very good at explaining, comforting, and partnering with the families to understand and work with the residents to still live a very fulfilled life! [name removed] is the best!!!

We toured this facility and were blown away! The ambience and overall appearance were great. The facility was well maintained. The staff was all extremely courteous. We can't wait to move our loved one in!

Food issues were about working with a difficult person who didn't want to eat. Activities existed and were available. Again, the issues were the result of a difficult patient. Both of these issues might have been resolved if she was going to be there long term. Overall, I really can't say enough good things about Sodalis Deer Park. The friendliness of the staff gets 5+ stars.

Actually, for the short time that my loved one was there, problems were few. They didn't serve a dessert with meals unless you asked. They lock the doors at 5:30 PM! That's way too early. To get out , you have to just stand at the door hoping the skeleton crew on nights happened to walk-by. That is really my only complaint. I would recommend the facility.

We have only had experience with skilled nursing to compare to, we may not be the best judge but based on the experience we have had so far we would recommend Sodalis Deer Park to other families.

I would recommend Sodalis Deer Park to others. Overall, the dining is ok. Though they don't have salt and for awhile it seemed the food was dry and hard. But that has definitely improved lately. The staff is good. Facility is clean. They do seem to have limited activities, I haven't seen much. They also seem to be short handed a lot of the time, but our experience has been good so far and I'm satisfied with the facility.

It's outstanding. The facility is beautiful. The staff is very professional and caring. It is a very well run community.

I was there for respite care and during my staff the staff members were extremely friendly, but they had no activities. It was more like you just had to come up with your own things to do.