Juniper Village at Hamilton

I toured several places and I found Juniper to be the best match for my mother. The staff has been more than helpful getting her moved in and acclimated to her new life. When I went on the tour with [name removed]I felt a sense of ease. I felt as though he understood my whole situation and didn't just want to "sell". I was correct. Every time I turn around while visiting he is there to help. Same goes for the staff I have met so far. It is not easy taking this step and I feel from the minute I walk in the door everyone is there to help.

When this facility opened as The Landings 4 years ago, it was tauted as one of the best in the area. It was very nice. They provided laundry care, cleaning of the apartments, meals, activities galore. Friendly employees and a wonderful place to reside. Since, Juniper has taken over the facility and it is awful. They now charge to do your laundry, if you want your garbage picked up more than once a week, there is a charge. They have taken away many activities these seniors looked forward to on a daily basis to get them out of their rooms, with other folks and for social enlightenment. The food is below par. Bottom line, they do not care about the residents, it's all about the bottom dollar and charging you more for less. My advice, don't let the pretty place deceive you......underneath the outer shell is a place the seniors in your life do not deserve. Far better places out there that actually care for the residents who live there.

With the friendliness of the staff about 90% of the staff are a 5 There are two or three aids that are a 2.5, and same goes for the care services. However based on the experience we have had so far, we would very much so recommend this community to other families.

My mother is currently a resident at The Landing of Hamilton and everything has been great for her at this facility!

I would recommend The Landing of Hamilton.

We picked it because it is close to where I live, my mom liked how it is laid out and the general atmosphere . It is a friendly place , the people are well taken care of, and the food is good.

Very nice community, great care staff. Unfortunately the cost of medical care has just increased by [removed]% supposedly due to inflation? That is unacceptable. Have not been hit with the rent increase yet but will post it when we find out.

Our in laws are the current residents at the community and we know they are being well taken care of and are safe. Based on our experience so far with The Landing of Hamilton we would recommend them to other families

This new ED he is unavailable to discuss things sitting in office not hands on

So far our loved one has not complained about the meals and dining so we assume it is pretty good. Our loved really enjoys the activities they offer, and we do think the value for cost is right in the middle.

My loved one is happy here. My loved one has stated that the potions of the food are small and there are only two choices to choose from at meals and this is the reason for not enjoying the food. My loved one has stated there aren't activities available for them. The staff are very lovely. Brenda and everyone are wonderful people. It is very clean and a nice community.