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It is a great community with really good stuff. It is a little on the pricey side and communication between the staff and family could be improved. Food is fairly decent Lots of activities and outings. We picked this community because it was available.... Read more
Welcome to The Kensington, an assisted living home for seniors in Walnut Creek, California. The caregivers in this personal care home provide round-the-clock, personalized care for all residents. The Kensington provides assisted living and memory care. At The Kensington, the staff plans frequent engaging and social activities for the residents to enjoy.
Residents at The Kensington enjoy a person-centered care style that focuses on their strengths. Receiving assistance with daily living activities like getting dressed, housekeeping, laundry, meal preparation, medication reminders, and more allows seniors to focus on their lives while remaining as independent as possible.
The Kensington offers inviting living spaces, a comfortable outdoor sitting area, and on-site amenities, events, and activities.
Suites are spacious and include granite countertops, walk-in showers, and private balconies. The community is also equipped with an emergency response system installed and a sprinkler system, and staff is on-site 24/7.
Outside of the personal care home, residents will find that they have quick access to nearby community amenities such as grocery stores, pharmacies, and banks.
To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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It is a great community with really good stuff. It is a little on the pricey side and communication between the staff and family could be improved. Food is fairly decent Lots of activities and outings. We picked this community because it was available.
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I toured this community and thought it was really huge and would be easy for my loved one to get lost in, I got a little bit lost. But it was a nice place. The lobby was nice and the dining room was very pleasant. The main common areas smelled good. Just not a good fit for my loved one due to the large size of the facility.
My mother has been at the Kensington for over a year and a half. The communication, management and management of medications has been extremely poor. I was hopefully that with Kisco's recent transfer of ownership of Kensington, things would get better - but they have gotten worse! Recently their fax machine has been broken for 2 weeks - the primary way in which medical orders are submitted by doctors for residents. The phone systems have been down several times. I have complained and tried to get action - the right things are said, but the issues are not resolved. Do not sent your loved ones here!
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Response from The Kensington
March 2, 2023Thank you for your honest review. Because you published this review anonymously, I cannot connect with you directly. We are very sorry for your poor experience and would like to discuss the changes Kisco is making to make your mothers experience better. At Kisco, we are always striving for continuous improvement to our care and services. I would like to connect with you directly for your feedback. Please feel free to contact me at any time.
Dad in Assisted Living with dementia flooded his apartment and two below it. It was not properly cleaned up and staff left him in an apartment that was mildewing around him for two weeks until I visited, complained, and filed a report with Social Services. At that point they moved him to their "respite room" without his cane or cat. Dad fell without his cane, cat was left in mildewing room with industrial dryers and cat was traumatized. Director was utterly unhelpful. Dad had also developed incontinence issues and I, his POA, had not been informed. Found out by tripping over soiled underwear in his room. They do his laundry & should have noticed. Link to substantiated report by Department of Social Services Community Care Licensing Division. https://www.ccld.dss.ca.gov/transparencyapi/api/FacilityReports?facNum=079200623&inx=14
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Our experience with The Kensington has been a very positive one! It's a beautiful facility, and we couldn't be happier with the service they provide. The staff are ever-present, and always friendly and ready to help! The place is always clean, and the medication service has been very reliable. They even do great job with the food!
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It's fine. She likes it there. I guess if you compare it to others to cost is about the same. They're all between $4500 and $5000. The care is good and there are lots of activities.
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Very nice...no apartments are available there right now
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Walked in and canceled tour. Did not feel like it was going to meet interests and had other great options already.
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Attractive common areas, nice memory care unit. Could be ok, but the rooms are TINY
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Very small kitchenette. A waiting list for 2 bedroom apartments.
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See what the neighborhood has to offer and what’s nearby:
The Kensington offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
The Kensington has received an average review rating of 3.7 based on 10 reviews. See all reviews.
Call (925) 943-1121 to reach a resident at The Kensington.
To reach a resident at The Kensington call: (925) 943-1121
4.8
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.