Atria Walnut Creek

The management is very well organized and they all work well together for the well being of the residences. They stay on top of the facility needs. The activities alone are fantastic and vary in different degrees. They make sure the residence engage and utilize the facility in all different ways. My brother feels special and that he is valued.

Pretty solid overall but at times you need to hound them a bit to get answers or resolutions to issues. There has also been quite a bit of turnover in administration so it's been tough to know who to reach out to. Common spaces are fairly tidy but hallways to the apartments are in need of a paint job and the carpets are a bit dingy. Honestly, mom hasn't partaken in any of the activities so I don't have a lot of detail on how the activities are run but every time I ask her about joining one she says that nothing sounds interesting to her.

A Place for Mom was so very helpful in finding a new place for my dad to live. It was easy to get started. I didn't have to do the leg work to find places and set up tours-Wonderful experience! I've already recommended your services to several people. Atria has been wonderful- dad seems happy there and he's saving money too.

Mom has been there only two weeks but loves it so far. Loves the food, the activities, the friendliness of the all the people, and thinks it’s beautiful. She also loves the location and the town.

I would recommend Atria to others. However, this summer their entire HVAC system broke down and the residents had no A/C when temps reached over 100 degrees. This went on for 3 weeks until resolved. I went and purchased a portable A/C unit for my mother and my husband and I installed it so at least her room was cool. This was very disappointing.

My parents really like it at Atria and have adjusted really well. Atria needs to communicate better on reason for assessment increases. Based on the experience so far, I would recommend this community to other families.

Expect imperfection and have patience when there are issues. I have recommended it to others.

It's not the best, but it is pretty good.It is an adjustment.

I ended up having only four days notice to select a facility and set up the room furnishings for my mother-in-law. The staff went out of their way to set up the contracts, walking me through the facilities procedures and processes, establishing the prescriptions, meals, and care. The care staff were polite, friendly, and understanding. I would recommend Atria. It's such an adjustment for a family.

The in-house staff are exceptional, in terms of bedside manner and maintaining relationships with the residents. The managers are continuously difficult to deal with and get a hold of. They tend to be non-responsive and don't seem to put the resident's preferences first considering they are the ones who are renting to live there. The food is good for a senior home. I do recommend the facility with a couple of hesitations.

Honestly my dad would give the Atria all 5s. He really loves living there and for me the cost is very good considering what he gets. Based on the experience we have had, we would recommend Atria Walnut Creek to other families

A lot of improvement needed. Disorganized, understaffed, overpriced, issues with heating and air conditioning occurred, large annual increases. People and staff are the best however. Friendly staff, and beautiful property with good location. Overall improvements needed in many areas especially facilities, and lacking value comparable to price

My loved one was previously a resident at Atria Walnut Creek for several years and it was a great experience. We were very happy with this facility. I would recommend Atria Walnut Creek to others looking for care for a loved one.

I would not recommend Atria Walnut Creek to others. The staff were friendly, but the managers were dismissive and communicated poorly. My mom was terribly bored at this facility. We moved her to a different place and now she's treated like a human by people who care.

My father moved into Atria of Walnut Creek one year ago. It was a big change for both of us and now Atria has become home. I adore the staff. My dad wears his name tag and likes to learn peoples names so he can say hello. He feels like a part of the community. Moving in was fine. The food is good. There are always special things for every holiday, so we can enjoy Easter brunch, almost like a restaurant. I also think the café is great because it's not the dining room and there are good snack options. I would definitely recommend this place for anyone's mom or dad or other precious family member. And I also recommend that you come and visit. More than once a week, if you can, and get to know the other residents. I really have fun when I have lunch with my dad and a few of his friends. We all laugh a lot. And, reserving the dining room for a special celebration is nice to do.

We picked Atria for the community feel, plethora of activities, and overall value. The staff is outstanding.

We have serious issues with this facility. We had our mother here for 2 years, and initially (when she was independent) Atria worked well. But then we noticed she was not getting the low sugar diet she was supposed to (ending in 2 trips to the ER with skyrocketing sugar levels) and when we asked if her moods were changing or her memory was getting worse, we were assured everything was fine. But it wasn't. She stopped getting dressed, wouldn't leave her room and ordered milk shakes for every meal. No one at Atria notified us of any of this. She clearly needed more care but no one addressed this. When we gave our 30 day notice, they immediately reassessed her care to twice the rate and tried to charge us for those high-rate services even after she had moved out. Very disappointed here.

Atria Walnut Creek community gets 5's across the board. What has made it such a great experience so far is mostly the staff and just how welcoming everyone at the community is.

My mother is currently a resident at Atria Walnut Creek and most everything has been very good for her at this facility so far. The cleanliness, friendliness and staff are all great. The care services and value for cost are good. I think that the meals are okay. The activities that they have for the residents are great. I would recommend Atria Walnut Creek to family and friends.

My mom really likes the exercise classes. When it comes to the value for cost it is to answer this one as this is my first experience with Assisted Living facilities and my mom does have limited $ savings so it is a bit stressful.