Ivy Park at Walnut Creek

My father was residing at Sunrise until he passed away in September of 2022 from old age. I finally have the time to write this review that is so over due. My fathers care at Sunrise Assisted living was great. He said to me many times not to worry about him and that he was being taken care of in a great way. He definitely was. The staff went way out of their way for my dad the last two weeks before he passed away. They made sure that he was being cared for by hospice when I couldn’t be there several times. I never worried about the care. I knew he was in good hands. The staff at Sunrise gave my dad amazing care and we were very lucky to have such a great staff that was so in tuned to my dads care and always making sure he was well cared for. Thanks Sunrise for the great care you gave my dad while he was residing there. Our family appreciated all that you did for him.

A lot of places did not take him because of the care that he needed, so we were happy that they were able to take him here. It was also the best looking facility out of the ones that we visited. The staff seemed like they wanted to get involved and help my dad meet new residents and do activities. After he got here, it was obviously to us that he was dying, it took us a while before staff/hospice/and family could get on the same page. He was here about 3 weeks before he passed away. I would tell others that if your loved one is in a lot of pain, perhaps talk to hospice and make sure that the pain medicine is scheduled and not up to discrepancy of the staff members. Make sure to visit the first week at all different hours of the day.

They had a lot of turnover when we got there which has been frustrating. We have had struggles getting care staff on board with things like consistent showers. It has taken some time for things to get straightened out. The front desk reception staff are always very kind and helpful and supportive of trying to remedy some of the situations we are having. They are on the ball and I think that is because they have all been there a long time.

This community is well worth considering for you or your loved one. They have activities at this community like group sessions where the residents get together and sing. THere is not that much to do but they do have a van that takes the residents to town for a certain charge per hour. My loved one was not here for long but it served its purpose for while we needed it.

It is a really good community for my loved one. I feel my loved one is being taken care of well here. They are lacking a credit card payment portal and a variety of entertainment. The staff are open to any questions or concerns I have via phone, email, or in person. The food has been very good for my loved one. There has been a new chef that has been hired. The food is low in salt with a variety of options for the residents.

Sunrise Senior Living in Walnut Creek is an amazing place. This is one of the "nice places" to live, much different from the "bad ones". I am in the health care field and know the difference. That's why my mother lives there now, loving it. I am so grateful that they are so wonderful.

I toured Sunrise, and the director was super nice and really honest. I really appreciated that the director was very truthful with us when he said he felt the level of care there was too high for my mother. She did not need the advanced level of care they had there yet, so he advised he wasn’t sure it would be a good fit.

I toured Sunrise while looking at living options for my loved one. I did like Sunrise because it was much better than the facility that she was in before. It is a nice, large facility, but I had looked at some other communities, and I didn’t feel it was nearly as clean as some of those.

At the time we toured this community they didn't offer 1 bedroom apartments and I felt that was going to be a better option for my mom. The staff was very nice and helpful. However at one of the other communities they had offered a program that helped people out on the pricing if they were on a limited income and this community didn't offer that.

The care at this community is very nice. We like the staff and consider them to be very attentive to my father's needs. The menu is outstanding and I like knowing that they are offering him a lot of activities that he does enjoy. The environment has been very good for my father and I have recommended a lot of friends to this community due to the good care and value

My 5 star rating says it all. This is a wonderful facility. My dad is in memory care, and what I've seen is that the caregivers treat my dad the same way I do. Furthermore, the caregivers engage residents as well as provide group activities in a manner that is respectful and fun. I love this place for my dad. I can think of no other facility in this area that could have been as good a fit for my dad than Sunrise.

I have no complaints of how things are going for my mother since she has made the move into this community. The staff have been helpful and I am comfortable with the quality of care they have been providing her. She has been enjoying the activities as well as the dinning experience with the other residents. The only thing I think could use some improvement is that the staff pay closer attention to her dentures and making sure they give her the correct glue for them.

My loved one's stay at Sunrise is going great! The staff take great care of her and the facility is well maintained. My loved one also really enjoys the various outings and activities that are offered!

We toured this community. The staff did not seem like they had the time to give us The community did appear to be clean from what we were able to tour. We did not get a lot of information from the staff. We highly suggest that other families tour this community for the care of a loved one and there needs of care.

At the time that we toured the Sunrise of Walnut Creek, there was a very bad smell. It was more towards the locked down area. The memory unit was sad and gloomy, and after touring we decided it was not a good fit for my mother in law.

My mother only had a one month stay and throughout her stay the staff was very accomadating, helpful and very pleasant. I stayed for some meals with my mother and I thought the meals were wonderful. A very nice place

In the beginning it was difficult finding a community for my mom. The director here found a way to work with my mom. They have been amazing with the care. She likes the meals and they make what she likes. The chef called me to make sure she is getting what she likes. They have activities available.

This community did not seem very social during our tour. This did not seem like a good fit for my dad. The community was clean and the staff we met were nice. There did not seem to be a lot of activities going on.

Sunrise of Walnut Creek provided a great tour. The staff that i got to meet during the tour were very friendly. The community was well organized and updated. Activities are offered to the residents on site. The guide also explained the amenities that are offered and their complimentary services.