The Inn at the Pines

First, the caregiver and nursing team are wonderful, but severely understaffed, there’s very little time for one-on-one care. The directors simply do not care about providing residents with respect and speak of residents as if they are nothing other than a rent check. The food is unappetizing anymore. My parents health and mobility have declined since moving into this facility. Currently there are no activities held that benefit residents health or mobility. The buildings cleanliness and staff attentiveness are outstanding compared to most facilities. While management is lacking the core staff are wonderful.

Very poorly run facility. Major issues prospective families need to be aware of. Take time to do your Research before deciding. Safety issues here. The elevators are unreliable. Many other concerns here.

My grandmother has lived there for a short period of time. We just recently removed her from there. The place looks beautiful. However the food is less than desirable on most days. There is often times that there is not enough food for the people that live there. The staff obviously has a drug problem. They smell of marijuana every time I have been there to visit. My grandmother had a problem with "falling" and has been transported by ambulance a few times. The facility she is at now appears to be better. She is falling less.

I personally have never been inside of the facility. I have very little to do with them, but I know that my dad is safe and warm here.

Unique facility where the staff is very personable and caring. The apartments are beautiful. Amish food and the building is relaxed and personalized. They have continued to invest in community upgrades.

This place is so bad. Managers are a mess. Never get back to me when I call.

It is not a strict or regimented community. They're a little lax about things like making residents get out of bed to go get their meals, or get up in the morning and get dressed. It's much less regimented than a different place she lived at. And I don't know if that's a good or a bad thing. That's just kind of how it is. Often when I go to visit her, she's in bed. She says the food is horrible. But she does let it sit for a couple of hours before she eats it. Either way, it does not look too amazing. Their activities have been pretty limited due to Covid, but I can't really hold that against them. It's a clean place. The people are friendly, and there's a homey feeling. The pricing is pretty fair compared to other places and for as nice of a place as it is.