The Horizon Club

The people here are amazing!!! They made this transition for my mother and my family seemless. After meeting the residents and staff my mother was truly excited about this new chapter! We are all feeling very good about the decision to join the Horizon community.

The staff is friendly and helpful. I have experienced very few problems. The grounds are pleasant. The I housekeeping staff does a very good job of the common areas. Almost all of the staff are very approachable. Only Assisted living has a nurse on duty over night. If someone has a problem before 8:00 am the staff calls 911. This is the weakest area. If you are on a restricted diet, you can have some problems. Activities are on the calendar each day. There are a variety of options. There are also games and interest groups that are resident organized and run. I do believe that the value for money is good this area. I researched many other options before selecting Horizon Club I still believe this to be true.

My father and some other residents recently had a conversation about how the 9% increase in rent year over year will eventually outpace their monthly income, making it unaffordable. I know this an industry-wide problem, not specific to The Horizon Club. I just wanted to share the concern the residents are having regarding affordability.

This is a great place for your loved ones! Our Mother is there for 8years and loves it. Staff is fantastic helpful caring and very professional as well! we love [name removed] and [name removed]! Please come check it out you will love it too!

[name removed] has been amazing dealing with my in-laws. She also worked with me with my father when he first went to the Horizon Club and did a fantastic job with all aspects of his care and well-being! She is definitely on top of her game - caring, compassionate and thorough!

Horizon club is the one of the best retirement place in Florida. Everyone there is very friendly, helpful,and welcoming. I really recommend this place to everyone who wants to find a good place (home) for their loved ones.

My comments pertain to assited living: The food is awful, and not improving, despite monthly meeting with residents who raise food/dining issues. Menu substitutes are made without notice; I'm concerned with the lack of fresh fruit and other healthy choices. I realize that food can be expensive, but better health is best achieved through healthy food selection. Most aides are committed to providing good care, but there is too high of a ratio of residents to aides. When a resident requires extra attention (for example: after a hospital stay or surgery), no extra help is given to the aide assigned to that resident, which leaves them scrambling to provide additional attention. Most problems could be solved by the owners through increased pay to attract better workers (especially in the kitchen) and additional staff to relieve overworked aides.

HC seemed better able and more willing to support & accommodate individuals who don't fit neatly into AL or IL. The marketing team was responsive and patient during the move in process; the facility was able to meet my mother's needs; it is clean and well kept; staff at every level have been pleasant, helpful and professional. If my mother has an issue in her unit, they respond quickly. Amenities, activities and meals are fairly standard but HC does a nice job all around. They happened to have an apartment available that fit my mother's needs perfectly, so right place, right time.

What I like most about The Horizon Club community is the friendliness of administrative staff, group activities, puzzles in hallway and lobby and people I have met. Based on the experience I have had so far, I would recommend this community to other families.

What our family likes the most about The Horizon Club community is just how friendly everyone is and that much for the staff members have been there for years. Based on the experience we have had so far, we would recommend this community to other families.

I like The Horizon Club. My mom seems very happy and content. The staff are great, and they're very good with her.

My mother has been living here in independent living for 4 years and I give it a 5 star rating. I am a retired social worker who has experience in visiting multiple facilities and feel this is one of the best. I live nearby and am able to visit my mother on a regular basis. It is a beautiful facility. my mother has her own spacious apartment. The activities are enjoyable, I often attend with her. My husband and I often visit to swim in the pool and eat in the dining room (food is very good). There are very nice nurses on staff. A shout out to [Name removed]the nurse who has been above and beyond for my mother as well as the weekend nurse [Name removed]. I feel my mother is in very good hands and highly recommend it. I also feel it is a great price for the accommodations. My husband and I were wondering if we could put in a reservation now for 20 years from now!

I agree with the negative review about The HC Assisted Living completely. We were fortunate enough to move our family member out but it took us too long to see through the smiles. Although there were a few good people on the staff, the majority of the staff were awful and lacked the ability to give proper care to the residents. We hired outside care because of the poor staff. We are grateful that we moved our family member out to a compassionate Assisted Living facility where our loved was treated with the respect and dignity seniors deserve. I shudder each time I think about the lack of decency we subjected our loved one to before moving him out of HC. The review regarding the director of Assisted Living is accurate as she looked us in our eyes and never handled the concerns properly. The lies and lack of appropriate care became a nightmare.

We're to start? For all the people that are considering independent living there is no need to go any further than the Horizon Club! My dad 95 looked at 4 places ,found Lisa the sales agent and the rest of the story is. why and we're was she last year!it has been a delight in every way they really care and just everyone in the place too many names to reach out and say THANK yOU too a perfect 10 to say the lease. They have more activitys and more of everything. :so for all the kids in pa ny mj. This is were mom dad belong and if I can live as long I'll be living here too!! I truly ask if you need to talk to me ask Lisa for my number I will be glad to give you my true insight. As they say sooner or later,I've never been so comfortable having dad living a1000 miles away knowing he has made new friends and I don't have to worry we're what he is doing its a tough and hard decision but I wish I helped my dad find Lisa at horizon club long time ago what a wonderful experience