The Grand Lodge at the Preserve a CCRC

They are so helpful and really care for my mom. They check in with us from time to time, help her with any issues she might have. Quick to fix or adjust things--even simple tasks that she forgets. They keep everything about her apartment clean--windows. During a tornado alarm, they checked on her to make sure she was where she needed to be with her dog. Administration is wonderful too! We're very happy with GL.

My mom is currently a resident at The Grand Lodge at the Preserve and her experience has been great. The staff is wonderful! Very friendly, very helpful--willing to help with anything. When mom fell and was recovering from surgery and rehab, they continually checked in with us. Mom has a dog, so between my sister, my niece and I, we were allowed to stay in her apartment, use her meal credits, and they checked in with us all the time. The housekeepers are assigned to each resident and clean her apartment every other week. They do an excellent job! Communication is excellent with the residents including: weekly newsletters, reminders, calendar of events, and they call us if there's anything they need to talk to us about. (They haven't had to call us. They have emailed with a couple of items when she first moved in.) I always feel like I can talk to anyone on staff for any reason. Their maintenance staff has been very prompt with any requests. Free Shuttle service is provided to doctor appointments. Other transportation is provided for $10 one way. They plan special outings to grocery shop, shopping mall, etc. and those are complimentary as long as enough people sign up. The secondary restaurant, the Bistro, is undergoing renovations and will be revealed soon! The pictures look beautiful! Outside seating, patio areas, walking paths, lawn, flowers and all landscaping are kept up beautifully! I wish they'd clean all of the first floor patio areas. That's each resident's responsibility and is a little difficult to do, so we help when needed. A new chef took over in August. Mom has not been real impressed. She really enjoyed the previous chef. I've looked at the menu each week and everything looks delicious and there is lots of variety, but she says some of the food lacks flavor. She hasn't participated in many of the activities, but there's lots of variety and hopefully she will soon. She's very happy doing what she likes to do. I would highly recommend The Grand Lodge to others. My mom has really enjoyed being there. One thing to keep in mind is the large entry fee. It's expensive, but it's like insurance. If mom can't continue to pay, they take from that amount. She would never have to leave. There are only 10 Assisted Living apartments (the rest are Independent Living--maybe 90?), so mom is already on a waiting list. Not sure when/if she will need AL. There are other AL facilities in Lincoln that she could move to, if needed.