The Gardens of Eastbrooke

This place continues to get worse. Saw a patient walking around in pampers while soiled. I have a family member there who recently LOST the tip of her FINGER when a door slammed after showering with a staff member present. On too many occasions they were short handed and patients neglected like my family member who was left in bed till noon soiled due to staffing issues. HIGH TURNOVER of staff. The new Executive Director was forced to come in on Sunday due to staff shortages. +2

I'm really never there during meal times, my father likes to go out he says the foods no good but I'm sure that's because he want to eat out:) Overall they have been really good to my dad, they always act genuinely happy to see him. It makes leaving him a little less terrible!! Yes we would recommend the Eastbrooke Gardens community to other families, they just try to show up and take your loved one out regularly and unannounced, that way you can see exactly what is going on in the facility

This is better than the fancy pants places in the area. There is wonderful staff that understand memory care needs in the residents. This is the best place I have been to. The service is much better than other communities I have toured and had my loved one in before. The staff truly care for the residents. Sometimes the community is short staffed on the weekends. The staff overall is willing to listen to questions and address any questions or requests I have about my loved one.

Eastbrooke is friendly, is a nice option, and they provide a good value for he money. The community is easy to work with if the family has questions or concerns about our loved one.

The community is very clean, that part is excellent and the staff members are very good. The value for cost is a little stiff, we aren't sure how much our loved one will be able to stay but we would absolutely recommend this community to others.

After trying other Memory Care facilitates for a loved family member, I'm very happy I was recommended the Garden of Eastbrook! The staff has shown impressive professional capabilities and most important, willingness to deal with difficult cases. My loved family member is adjusting under outstanding care. I sincerely recommend this great facility.

This community was beyond helpful with communication and creating a smooth process to move my mom in! Love the look and hominess feel of the facility.

At Gardens of Eastbrooke, they are a caring, energetic staff. They are always interacting with the residents, with music, movies, games or just taking time to talk with them.

The staff truly cares about the residents well being and their dignity. They keep the residents engaged throughout each day and always make it a point to make them feel cared for. The community is kept clean and the new renovations look wonderful1! The change was needed!

I would not recommend this facility. My father was here for almost a year before I had to move him to another facility. I could never find someone to help me because they were always short staffed and if they weren't short staffed, the girls were all hanging out in the nurses station in the morning. It seemed like every month there were a new set of girls that didn't know how to take care of my father. The nursing office manager is very rude and unprofessional. My father's room had roaches and he never even ate in there. Either he ate in the dining room or when I took him out to the barber. Often he wouldn't be given his meds because when the pharmacy would call to tell me it was time to get his new bottle, I'd bring it to the facility and his last thirty days of pills would still be over half full. So when my father had angry episodes they would suggest putting him on new meds. Why when he's not getting the ones he's already on? I would not recommend this facility at all.

Seems clean and they have a lot of activities for them to do. Everyone is friendly

Let me revise my initial review...my mother developed a huge bed sore at this facility....I am floored by the fact that people with Alzheimer’s are treated with such neglect because they can’t tell anyone..because no one will listen...three assisted living facilities and a final nursing home which I will be reviewing next...

My mother has been in two other assisted Alzheimer's facilities and neither one gave her the compassion, and care that EastBrooke Gardens has. The people who work there go out of there way to make not only the patient feels at home, but the families too. This was a god send for our family, they take the time to make your loved one have the best quality of life possible....it's a great find for anyone...

Nice facility but did not have any Private or semi-private rooms. Very clean and lite interior.

This was a Very Disappointing Experience for our family.

When I was visiting there they were friendly. The one thing they could improve on is when I call, they could answer the phone a little bit faster. Other than that, I do not really have any complaints about the place.

Do not put your parents or grandparents in this facility. First of the place is dirty not sanitized [removed] The workers have attitude problems when confronted about certain things.Also they sleep instead of being up watching the ones that are up wondering.You tell head nurse about the workers lack of attention to the residents and still has not done a thing about it VERY BAD PLACE DO NOT RECOMMEND THIS PLACE AT ALL!!!!