Serenades at Longwood

All of the employee from the general manger to the nursing, housekeeping, food service, and maintenance are all such wonderful people. They have all been trained so well in caring for residents with memory problems. The employee go out of their way to provide the best of care to each induvial in the entire facility. I am extremely pleased with the excellent care they provided to my mother! Thank you for being so wonderful.

Everyone is friendly and the staff is attentive.I had a warm feeling about when I first walked in, the atmosphere and the energy was positive.

My father is currently a resident at Serenades by Sonata Longwood. His experience at this facility has been great so far! The cleanliness and friendliness are great. My father has no complaints about the meals, but I'm not sure as I haven't tried them. I would recommend this facility to family and friends. In fact, my neighbor just moved her husband into this facility just last month.

We picked this community, because they deal totally with memory care, and it was a smaller community. I love the way that, the staff has been caring towards my loved one. They have really good meals, and my loved one really enjoys it. I would recommend to other families.

I like the size of this community. The caretakers were not all that great. There were certain days with certain workers that were great and other days that were horrible with other workers. The nurses there were great. They had games and music for the residents and there was always something going on and I liked that part very much. They did paintings and exercise classes also.

My aunt has resided at Serenades by Sonata at Longwood since [date removed]. The care she receives has been exceptional. The staff is kind and compassionate, and always available to help or answer a question. She feels well cared for and our family feels the same way. Everyone at Serenades is involved in my aunt’s care. I receive frequent communications and updates from the staff and appreciate the accessibility of management. Anytime I or my family visit we are greeted by friendly faces and I am always amazed at how everyone is aware of my aunt’s status, from the immediate caregivers to management. It is truly a team effort to make certain the residents are well cared for and comfortable. We appreciate the hands on approach and attention to detail.

My aunt has resided at Serenades by Sonata at Longwood since 2015. The care she receives has been exceptional. The staff is kind and compassionate, and always available to help or answer a question. She feels well cared for and our family feels the same way. Everyone at Serenades is involved in my aunt’s care. I receive frequent communications and updates from the staff and appreciate the accessibility of management. Anytime I or my family visit we are greeted by friendly faces and I am always amazed at how everyone is aware of my aunt’s status, from the immediate caregivers to management. It is truly a team effort to make certain the residents are well cared for and comfortable. We appreciate the hands on approach and attention to detail. Sincerely, [name removed]

Thank you Virginia for pointing me to Serenades of Longwood..is adjusting where a caring staff is keeping him safe and engaged.

My family has been so happy with the care that the staff at Serenades Longwood has provided for my father. We were sure the transition from home to memory care would be so difficult but the managers, nurses, and caregivers helped both my father and all our family through this difficult time. We never expected that my father would do so much better than he did at home. He is happy and socializing and even participating in their activities - something we never thought he would do. Thanks to everyone at Serenades for loving our dad!

My first experience was seeing the director [name removed] whom I had to make greet me. She seems to be a little racist because she greeted the Caucasians with no problem. As we entered the dining area [name removed] went directly to the serving area and preceded to go in the pots and take food out without washing her hands. I wouldn't dare have my mother stay here because of this woman actions and disrespectful. The place is very nice but the staff are scary especially the upper staff.

If your love one has Dementia with agitation at times , the staff is not capable of handling them !!! They are suppose to be a Memory Unit specializing in Dementia but that is false!!! They just want the patients to be calm and passive. One staff tells you one thing and the other one tell you a different story. Never judge a book by it's cover!

During my father's time at this facility, he had scabies twice . He also developed a MRSA infection that was the size of a grapefruit before I was notified or treatment was initiated. His fingernails grew so long he scratched himself until he was bleeding several times. I received several calls from the facility where the person calling me did not know my father and told me they were calling regarding my mother. My father has been at another facility for several weeks now and is doing much better.

My mom is settling well at the Serenades by Sonata. The environment is very clean and well-maintained. We chose this community because of the homey atmosphere and the staff is very personable and attentive to my mom's care needs. The food is okay, it just doesn't have much to offer in the way of variety and excitement. They stated they would be using a new company for their food service, hopefully soon. They offer a lot of activities and the staff encourages the residents to participate. Sadly they do not offer outside activities. I take my mom on any outside excursions whenever I can. There is a nice courtyard so that the residents can relax and enjoy the fresh air outside. I would recommend Serenades by Sonata to others.

My mother is doing great with her move to this community. I'am very pleased with all they have done for us. She is safe, and receiving great care. They have a great staff, and they have been very accommodating. They really listen to you, and care about their residents. Her room, and the facility are well-kept when I visit. She is pleased with the meals. They are great activities available for the residents. They do a great job with keeping the residents active, and their brains stimulated. It has been a lovely experience, and I would recommend this community.

My father is doing wonderful at this facility! It is very clean and the staff is very friendly! My father does not participate in too many activities, but he is still doing more than I ever thought he would! Serenades by Sonata is the best!

I could not be more pleased in the care and love this place has for my father in law

Serenades by Sonata is a great place. Thr facility is clean and that are very well staffed. I highly recommend them to anyone looking for a good community.

I am extremely pleased with Serenades, Longwood! The entire staff there is top notch from the front door to the back. They're friendly, caring, and very interactive with the residents. Their concern for my mother, and all the others they care for, really seems genuine, and makes you feel like a big happy family. The facility is very nice, well decorated, and comfortable for residents, visiting family, and friends. They provide state of the art technology for mental stimulation, security, and room monitoring - without invading room privacy. It is clean both inside and outside, and very well lit. The bright colored paint and decor, tops it all off, enhancing the vibrant atmosphere. It's also very secure, so I never have to worry about my mother wandering from the premises. Their monthly calendar is jam packed with a variety of activities, parties, movies, you name it. We started out with taking my mother there for their Day Services/Activities, and also a 5-day respite stay. Both of which include the same care and activity as a resident. I was extremely impressed at my first visit when I saw the resident art work; and brought to tears when my mom came home with her own colorings. Upon seeing the positive impact they were having on my mother's overall well being, mood and attitude, I realized that Serenades was providing the ideal and high level of care I was dreaming of for my mother. The care and trust I have gotten to know, made it much easier for me to make the once difficult decision to make my mother a resident/family member, and not just a daily visitor. This is no ordinary Assisted Living facility. They are above and beyond what is expected, or have been portrayed as, over the years. Two thumbs up for Serenades are: the fact that they encourage and give an open invitation for family and friends - not only to be involved with your loved one, but to participate in their activities along with your loved one. And two, you are greeted by name, no matter how many days have gone by without seeing us; and that requires true attentiveness in my opinion. I would highly recommend Serenades of Longwood, and believe all of the Serenade by Sonata locations are just as wonderful. Job well done Ms. Fernandez and staff, and thank you for making us a part of your beautiful family.

Serenades by Sonata Longwood, is a special place to me. My mother lived there until she passed away in 2012, at the age of 98 years old. I saw first hand the affection and care provided to her and to the rest of the people in residence. It was all that I and I think everyone who has a family member staying there would hope for. Serenades is a well conceived and managed facility. Management is committed to excellence and loving care. I continue to visit, out of respect and affection for the people who look after and take care of our loved ones.

Serenades is an exceptional place with exceptional, caring loving and supportive people. We are so glad we chose Serenades for my Mom. This is a difficult journey and with out them it would be even more difficult -She is cared for with Dignity and love everyday. The activities they offer are fun, creative and happy. We are so fortunate and we Thank all of you for what you do everyday - :)