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The staff was kind and caring. They made my mother's last days happy. It is difficult being a caregiver. They helped relieve my stress.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The staff was kind and caring. They made my mother's last days happy. It is difficult being a caregiver. They helped relieve my stress.
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Response from The Auberge at Vintage Lake
June 24, 2024Hi Melanie, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at The Auberge at Vintage Lake. Thank you so much for taking the time to leave this feedback.
We are very happy at Auberge. It is expensive, [amount removed] per month, but they have very good caregivers and enough caregivers per resident to keep them safe. Activities are spotty, but adequate to keep my wife engaged. Hygiene is very good.
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Response from The Auberge at Vintage Lake
May 18, 2024Thanks for the great review customer! We are so happy to hear our team at The Auberge at Vintage Lake has provided such attentive care, and your review is greatly appreciated.
[name removed] is great but is fighting an uphill battle there. They need an online portal for billing and communications. They also need to communicate more on issues, the only time i got a call was when he fell, a basic cya no other times unless i called Liam did i get attention. Clothing and bedding were continually missing. They promised outings but none were ever scheduled. I saw them all the time caring for those who needed it and seemed to have a good relationship with the tenants. Mt dad didnt need the level of care here and so its not the best place for him now.
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Response from The Auberge at Vintage Lake
June 7, 2024Hello Ron, Thank you for your feedback. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
love the food service. I love the quality and care of the staff. I love knowing that my mother-in-law is safe and well taken care of. I think if they had another person to help with activities and even maybe move one on one between the more impaired patients/ residents that would be good. People who can't really participate in a group activity need more one-on-one. Obviously one person can't be one-on-one with everybody at once, but if they had even one more person devoted to activities to do that that would be wonderful. And probably one thing I've noticed that could be better is that they have activities listed on their calendars, but when we come in, those aren't the activities being done. But I don't know that that really is important as long as something is happening.
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Response from The Auberge at Vintage Lake
March 20, 2024Thank you so much for taking the time to leave this review for The Auberge at Vintage Lake. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks!
They really try to keep residents engaged and active. It's a good place for keeping seniors active. The atmosphere is positive and the facility is very nice.
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Response from The Auberge at Vintage Lake
November 22, 2023Hi Randy! We're so happy to hear about your positive experience at The Auberge at Vintage Lake. Thank you for the review!
The friendliness of the staff members get 5+ stars and based on the experience we have had so far, we would absolutely recommend The Auberge of Vintage Lake to other families. Our loved one has not been eating for weeks but has always said the food was very good and what I was able to sample was great. We also like the access to shakes, water, snacks, etc. Our loved one does not participate in the activities but from what I observe there is a lot and there are a lot of happy residents and caregivers. We are happy with the cost. Mom is now on hospice but it was a terrific value for us when they managed her insulin!
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Response from The Auberge at Vintage Lake
April 21, 2023Hi Taffy, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.
The food looked amazing. We picked this community because, everything about this place was right. This place was amazing. They offer three different levels of care; memory care, assisted living and assisted living plus. They took care of my loved one after she transitioned. They showed the upmost respect. Overall, I would recommend to other families.
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Response from The Auberge at Vintage Lake
March 27, 2023Thanks for the great review Judy! We are so happy to hear our team at The Auberge at Vintage Lake has provided such attentive care, and your review is greatly appreciated.
I would tell others that I had a significant problem with medication administration and things being given as ordered. I had to put my loved one in the hospital because breathing treatments were not given as they were supposed to be The place is divided into assisted living and memory care unit. My understanding was the cognitive ability of patients is supposed to be similar among the wards and that was not the case. If your parent can communicate, the spark program is being done and it is a great program, but the cognitive ability of residents are not comparable so not many people can participate. I would not recommend this facility to other families looking based off our experience.
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Response from The Auberge at Vintage Lake
April 3, 2023Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
They presented it so wonderfully, but it is not as promised. I receive very little help from management. There is currently a Covid problem, and I don't think it's being handled right. They're not Covid testing people with symptoms if those people protest. They don't have enough staff to provide adequate care. The other day, they had only one caregiver for the entire place. There's nobody to unlock the doors for you when you come to visit. I am not happy.
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Response from The Auberge at Vintage Lake
January 11, 2023Hello, We are sorry you feel that way. We pride ourselves on providing high quality care and feedback like this helps us improve. We would like to learn more about your concerns. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com to discuss this further. Thank you.
My score might increase. So far my father is still alive. I. The hospital due to COVID. Never had it u til now. Missed psych meds…here now. Home health nurse sent to wrong room In the beg. Blamed in HOME h nurse. They took her to the wrong room. Parent almost given lethal dose of wrong med. list is long. They need a better monitoring med system in place. Asap. The one in place is dangerous. We are locked in even tho we chose no memory care to avoid Lock Down!!! Severe Locked down facility . Most TV’s, fireplaces, speakers for music DO NOT work other than entrance family members see before signing papers. I’m praying changes are made bc my dad does love his neighbors and some of the caregivers. Needs more structure and accountability with MED TECHS AND DON!!!! Director of Nursing. If your parent needs a lot of meds and insulin I would research other facilities first. The cleanliness rating is for my dads room. The rest of the facility is very clean. But dads room is not.
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Response from The Auberge at Vintage Lake
January 18, 2023Hello Karen, We are sorry you feel that way. We pride ourselves on providing high quality care and feedback like this helps us improve. We would like to learn more about your concerns. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com to discuss this further. Thank you.
This was the best decision we made for our loved one. I am very pleased with the care and attention that the residents get from even the workers that are not caregivers. They interact and provide great care to the residents. They are doing a good job of keeping them active and entertained and not just throwing things at them to keep them busy.
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I would tell people to go for it in placing their loved one at this community. Overall, I like the community. The staff is really good at communicating with me about my loved one. The food is overall really good for my loved one.
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The people are caring and conscientious. Everyone on the staff is very sweet and never grumpy. I chose this community because my mom was at there sister property for day care and needed full time care. My mom loves the food and they accommodate her dietary restrictions. I would absolutely recommend this community to other families.
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It is never an easy decision to place a loved one in a facility, but Silverado made the transition much easier for our family. It was very evident that this facility is focused on providing professional and compassionate care with lots of activities and positive interaction for the residents. I am so relieved that we have found the perfect place for my mother!
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Response from The Auberge at Vintage Lake
January 28, 2019Thank you for sharing, Dana. We really appreciate your kind words and are grateful we were able to help both your mother and you. The experience you described is exactly what we strive for, and it inspires us to hear that you felt precisely that.
Nice facility. Felt more like a nursing home setting. Did not like the rooms would rather have actual apartment. Prices were high but I do understand memory patients need/require more assistance.
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Response from The Auberge at Vintage Lake
October 18, 2017Hello, thank you for sharing your thoughts. We appreciate your feedback. Community pets and an active, positive, homelike environment are a large part of our philosophy. Many of our rooms are designed to be companion rooms since we have found that many of our residents benefit from having a roommate and are more likely to remain active and social.
Mom and dad are settling in quite well. They are quite comfortable living here. The staff is very warm and friendly. The community provides numerous activities, in and outside the community. My mom and I love that they have a beauty salon. Fridays they have happy hour and next week there is a trip to the Astros game. There is a chicken hatching project planned. They have a very nice dining area that I have been invited to dine in with my parents. So far I have enjoyed coffee when I come to visit my parents, they have hydrations stations provided for residents and guests. Their room could be a little bigger but it was the nicest facility out of all I visited. It is a very clean and well-maintained community. All of the residents wear alert buttons and they have alert buttons on the walls. I feel my parents are in a very safe and caring environment.
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Response from The Auberge at Vintage Lake
July 26, 2017First off, we want to thank you and your family for trusting us to love and care for both your mother and father. We pride ourselves in being industry leaders and are always committed to treating our residents with dignity and respect. We're glad to hear that your parents are thriving at Silverado and are enjoying the daily activities and engagements. We hope you'll swing by the community soon!
When we visited this community we saw the staff and caregivers interacting with the residents. They keep the residents active and encourage them to socialize. They treat the residents with respect. They have a place for the residents to enjoy watching birds. They make sure the residents get the personalized care they deserve. I would have liked to have my loved one live here, unfortunately their insurance would not work with this community. I would recommend taking a look at this community.
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Response from The Auberge at Vintage Lake
July 26, 2017Hello! We're happy to hear that you had an opportunity to visit Silverado Vintage Preserve. Our associates provide personalized dementia care and treat our residents with the same love, dignity and respect that they show their own loved ones. Thank you for taking the time to leave a review and share your thoughts.
We had a very nice tour of this community, it is good community. The staff was super nice, and friendly. The community looked good. Unfortunately they did not have any private room available at the time, and that was a must for my mother. My tour went well overall.
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Response from The Auberge at Vintage Lake
May 18, 2017Hello! Thank you for taking the time to review. We're glad that you had an opportunity to experience the Silverado difference.
I previewed this home when it was named USA MEMORY CARE. It was very very nice and with lots of room for the patients to be entertained. It has an outside area and a very large social room for the ones who still have some of their basic skills on thinking on what they are doing. When you first walk in there is like a MAIN Street that has shops as if you were outside somewhere It is very clean and nice.
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Response from The Auberge at Vintage Lake
May 18, 2017Thank you for your review!
When we toured this community, it was still called U.S. Memory care. when we walked in, it felt really staged how the residents were all in the main area doing their activities. When I walked into the hallways, I saw the activities calendar and it has not been updated in over a month. Also, my mother's current roommate at the community we chose moved out of this place.
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See what the neighborhood has to offer and what’s nearby:
The Auberge at Vintage Lake offers Studio, 2 Bedrooms and Semi-Private. Learn more.
The Auberge at Vintage Lake has received an average review rating of 3.6 based on 52 reviews. See all reviews.
Call (832) 761-7632 to reach a resident at The Auberge at Vintage Lake.
To reach a resident at The Auberge at Vintage Lake call: (832) 761-7632
3.9
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