Terraces at Lake Orion

I cannot speak for the independent or assisted living section of this facility. My mom had Alzheimer’s and was in the memory care part of the complex. It’s terrible. A very expensive, locked apartment. The staff are not nurses and yet pass medications without assessing if a person should be taking them. They did not call emergency services until I showed up and found her slumped in a chair and slurring her words. There is one nurse and from our experience she has limited time with the residents. The techs that work mostly with these residents do not have medical training and no experience in how to redirect them, rather the solution seems to be to give them more medication. They could not even provide the dignity to ensure my mom had proper clothes on to eat a meal. This was a terrible experience and I regret ever having my mom stay here. It’s a business. A beautiful building but that’s it.

Grace Senior Living was exceptional, everything about this community is a 5+. They went way way out their way to take extreme care of our loved one and the time we spent with her was priceless. During the pandemic they did everything to let us see her, the staff were very accommodating. They did everything for us financially, they let us see her morning, day and night. We still had to follow all the precautions but they were amazing. I would go there in a heartbeat.

So far the community has been good. The community has an open door policy to help socialize with other residents in the afternoon. They interact well with the residents. The food is outstanding. Even during the pandemic they all ate in the dining room. The staff has made great efforts to get to know the residents. The administrative team goes around and talks to the residents each team.

The community is very caring, responsive, and has a good ratio of staff. They are friendly and it is a brand new, lovely community. The communication with the staff is good. I initiate a lot of calls to check on my loved one. My sister though thinks they are good to work with.

The community is very good. This is a smaller community for my loved one. The staff is very good at checking on the residents, continuously.

We live in Lake Orion and were thrilled when we realized Grace was an assisted living community. Our mother lived in a senior living building in Rochester. It is beautiful but way to big for her to get around. She didn't get to use most of the amenities as she was afraid she'd get lost. When she started to need more and more care we realized we had to move her closer to us. Additionally the price went through the roof. We were worried she would run out of money. Our prayers were answered when we moved her to Grace. She is now getting the care she requires, is closer to us, is happier than she has been in years and she's spending about $2000 a month less and getting way more attention. We couldn't ask for more. The personal connection from the owners and care staff makes her feel right at home. Thank you Grace for giving us piece of mind that our mother is protected, cared for and happy.