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The staff had been very helpful in our preparation for my wife to move into the facility. They were very attentive and helpful on the move in date. They have done everything possible to get her settled and at home. There was a tough transition time, which is expected. Now she is getting more involved and at peace. The only glitch is that the hot water system was down for 6 days. It is now operable.... Read more
For lively, person-centered senior care, look no further than TerraBella Hendersonville. This premier assisted living and memory care community is situated in Hendersonville, North Carolina, just half an hour south of Asheville. Offering sweeping views of the Blue Ridge Mountains, Hendersonville is a picturesque town with an array of wineries, breweries, and cideries. Long known for their fertile apple orchards, Hendersonville hosts the North Carolina Apple Festival every Labor Day weekend in their beautiful downtown district.
At TerraBella Hendersonville, comfort is the name of the game. For a cozy night in, residents can curl up by the central fireplace. When it’s nice out, their outdoor patio provides a pleasant blend of sunshine and breezy shade. The arts and crafts center offers a creative outlet, and the raised garden beds are a great place to hone a green thumb. When it’s time to eat, residents gather in the subtle elegance of the dining hall, where they’re served fresh, home-cooked meals restaurant-style.
Residents are provided a supportive foundation to age with dignity and grace. They have access to attentive, personalized care when they need it, as well as a specialized memory care facility. Friendly staff are available 24 hours a day to provide services...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6
Review Score
Review Score
39 reviews8.6
Out of 10
5 star
34%
4 star
42%
3 star
13%
2 star
6%
1 star
8%
A Place for Mom has scored TerraBella Hendersonville with 8.6 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, TerraBella Hendersonville has 39 reviews with an average "overall experience" of 3.8 out of 5.
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3.6
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3.9
TerraBella Hendersonville is like a family environment it does not feel like your typical nursing home. We really like how the living room situation is set up - all the residents can sit in easy chairs just like they could in their own living room. During our loved ones stay the staff were very good to him, and he was a fall risk and they handled him with care. Based on our experience we would recommend them to other families.
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I give TerraBella Hendersonville all 5's except for the activities - mom did not engage in any during her stay. It looked like they had plenty to do. She just stayed in her room except for meals, she loved the meals.
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No data collected
5
5
The initial presentation was good. On the backend it didn't live up to what they said it would. I would recommend you continue looking at communities, and then go back to TerraBella. The staff communication was good with the family. There would be times that items went missing after being laundered. The bathes were missing more than two or three times. This was disappointing to us. The community was having trouble with staffing, like everyone is. It sometimes felt that the staff they hired was there just for a paycheck, instead of it being their passion.
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Do not send your loved one here unless they can totally care for themselves. They do not have enough staff to support the amount of residents that have.
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No data collected
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This is a safe clean and affordable community for your loved one. They have activities like karaoke, bingo and more for the residents to do to stay busy.
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5
We liked TerraBella. Something we found odd was that if there were activities or things going on in the facility that was behind it, family would have to come and take their loved ones there, the staff would not take them over there.
This community was fine but it was just not what we were looking for. We were looking for a different environment for our loved one. The dinning room was like a school dining room. It wasn't bad just not as nice as what we were looking for. Also did not have individual rooms for the residents.
The staff is polite. The services are good. My loved one had a short stay here.
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No data collected
5
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They do activities with the residents to keep them occupied , I have not been able to see them due to covid restrictions. I would recommend this community for your loved one .
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5
The facility advertises that it is pet friendly, we suggest they improve on their pet friendly services.
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5
I would tell others to choose another community for your loved one. During the virtual tour we were told that the community offered, and it was a lie and these are not offered. The sales team told us that the residents would be able to choose from options on a menu, and that there were 2 chefs. It turns out there are staff members that run the kitchen and then run out of food 90% of the time for the residents. We were told there was a fulltime activities director, and once my loved one moved in there was not a director. It took almost 2 months before one was brought in for the residents. I have found that some staff have been rude to my loved one, I have heard this during phone call conversations.
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2.5
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0.5
We are very happy here. Our loved one has been able to be settled into the community nicely. They have been very friendly from the caregivers and the head of departments and on down. The community is good at communication with the families and answering questions.
No data collected
5
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4.5
5
It’s difficult to give an accurate reading since Covid is so inconvenient. However, I have to say that they are making every effort to make visitation from outside as convenient as possible. They have the patience of Job!
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[name removed] was great. I like Elmcroft and thing they care about the residents.
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so far so good, potentially still too expensive, but they are willing to work on negotiating rates to enable moms money to last longer, so i like that, and they are close. definately considering
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5
This seemed like a nice community when I visited. I had a short visit with the marketing person and they seemed to be concerned about the residents. This community did not seem appropriate for my friend as they were not ready for memory care. I know someone who has a loved one here and they seem to like it.
3.5
3.5
3.5
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3.5
The community has doing fine with the care. I like the home feeling that is there. It is pretty cozy and comfortable for my aunt. She eats pretty well with what they are making for the residents. All is fine for my aunt here.
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When we toured the Carillon Assisted Living Of Hendersonville, they did not have any space available. It was a very nice place and we liked it a lot, the staff was very friendly.
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Kind and loving to my family and supportive of our needs.
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4.5
See what the neighborhood has to offer and what’s nearby:
TerraBella Hendersonville offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored TerraBella Hendersonville 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (828) 693-0700 to reach a resident at TerraBella Hendersonville.
To reach a resident at TerraBella Hendersonville call: (828) 693-0700
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.