Tapestry Senior Living Springboro

Tapestry has been wonderful!! We are so glad we moved her there! Really only good things to say about them. I would rate all categories as a 5! Everyone has been super friendly and nice. The place is always clean. My mom says it is the only place she has lived that feels like home! We would recommend Tapestry to everyone.

Overall experience is good. They do have some issues with staffing sometimes and the aids from the agencies aren't the best. My mom doesn't like the food very much but what she does eat she seems to like. She wishes they would bring her meals to her with no charge. She has problems with her ears when she goes to the dining room. She doesn't participate in activities. The rent has been raised several times in the 2 years she's been there. I do believe it's a good facility but I feel there could be some small changes that would help everyone.

Our move in process was pitiful, I was highly disappointed. We felt ignored, poorly communicated to, and it was quite haphazard. I am referring to the actual day of move in, not the process leading up to move in. I have remained disappointed, to say the least. Communication went from little to none. I emailed and called regarding several instances I was co fused or disheartened with. The response given to those issues was mostly shifting the blame back to my mother or myself. Eventually I just gave up. The staff changes a lot. Weekend staff are often agency and unfortunately unhelpful for concerns, understandably so. I hesitate to recommend Tapestry to anyone. It would greatly depend on the individual and their ability to care for themselves.

It was a great place for my mother to transition into assisted living. Not one complaint, and the food was great with an open menu! I would recommend this facility to others.

My mother moved into Tapestry Senior Living Springboro in March of 2023. Her Move In Coordinator was amazing during the pre move in process. I was disappointed with the actual admission process on the day of her move in. I expected more communication and discussion. I did express my concerns and I am hopeful this will inspire some change. The facility itself is unbelievably beautiful. Her apartment is fabulous and set up very nicely in the layout. She is the happiest she has been in years! She raves about the food. She absolutely loves living there. The nursing staff has been wonderful to her. I did visit several other living communities before this one and nothing could begin to compare to Tapestry. It is on par for cost.

The interaction with the staff has been good. We picked this community because of the care, everything is one price. It does not matter how much care is needed, it's the same price. Overall, it's a very good facility. I would recommend to other families.

The community so far has been great and the staff members we have spoken with over the phone have been super nice. The meals and dining service has been great and even though our loved one does not participate in the activities they have a really good amount going on.

I would tell others that the staff members on the front line that have the communication with the public such as marketing and sales are over and above. The people who are on the front line for care are either not trained well or have no heart, they were not attentive. We had many issues with the care that my father received here and ended up moving him out. I would not recommend.

The do very well there. The price was right. I checked out many different places and this place beats out even the higher priced ones. My dad loves the food. It's a beautiful facility. The dining room and all the rooms are nice. The staff really care for the residents. The people that work there are happy to help my dad with whatever he needs.

Diverse staff with many amenities. The consideration for veterans is greatly appreciated. The tour was informative and professional. Very nice common areas with lots of light. The facility was affordable after the discount for veterans and there were many options to consider.