Sunrise on Vernier

Overall Sunrise was very clean. I gave it a 4 because the resident bathrooms were older and needed upgrades or replacement.

I find my visits to be very welcoming and pleasant. My sister [name removed] is at peace.

Administration very pleasant, concerned helpful. Atmosphere is loving and caring. Patient would profit doing tasks like baking, flower arranging, stuffing envelopes. Soups are not good. Please tell chef.

good people here

They treat my dad like family. He feels at home here.

Sunrise is always cheery, clean, & update. The residents are attended to 24/7 and communication from the families & facility is outstanding. My mom's needs and my questions are attended to immediately.

Most of the staff were great. We also continued with support staff from another company which the facility considered "companionship" so we had to have repeated conversations about what those people were allowed to do. There were a couple of occasions when the staff were physically rough with Dad resulting in bruises- the management were very keen to address that.

My mother has lived at this Sunrise location for more than two years and I am grateful for them every day. The staff is the most loving, caring, expert team of professionals. They are incredibly special and skilled at helping their residents. My mom loves them.

Staff more individually engaged than other nursing facilities that I visit. Room sizes generous even for doubles. Allow for extras

When it comes to the cleanliness, the main areas are very clean, decorated beautifully. Patient rooms/bathrooms need renovation due to usual wear and tear, especially in bathrooms. We would recommend this community to other families.

Staff are almost always respectful (only one bad experience so far). Flexibility about eating in room or dining room, rooms are bright, easy to reach nurse and other staff on the phone. I would definitely recommend Sunrise on Vernier to others looking.

We love Sunrise on Vernier! We're relieved knowing our mother is being well taken care of. Where she was at before, we were on edge and felt like we had to be there all the time. We don't have that angst anymore at Sunrise. The staff are great. They're very accommodating and go above and beyond to make sure their people are taken care of. They always say hi and intermingle with the residents. They take initiative and happily do whatever needs doing. Placing a loved one for care is a very difficult decision to make, but we've been so happy with them all around.

I had to place my loved one quickly due to a health limitation of mine. [name removed], the director of sales, took care of everything for me. I explained things as best I could, but I couldn't come in due to my health. She had a nurse come to my house, and they really bent over backwards to help us out. Other places I called wouldn't even send me paperwork, let alone send someone to my house. I was very happy sending my husband there in my situation. And since then, I have been able to go and visit him. It's a safe place, and cleanliness is above and beyond. It's also extremely quiet. They provide well above the minimum care for him. When there's a problem, they call. They let me know when he's not feeling well. Meds are passed out carefully. The people at the front desk were great about checking people in during Covid times, and they are very good about answering any questions you might have. They put up beautiful decorations around the holidays. And they have entertainment that comes in sometimes. They have meals that you can partake of with your loved one. With everything you have to pay for, I do wish they would give you basic cable. And I noticed a few little things go missing sometimes, but I understand that's common in memory care facilities. With Covid staffing shortages, we had some challenges with assisted bathing, but now that staffing is back up, everything is going smoothly. My suggestion is to overlook the small things and look at the bigger picture. All in all it's a great place. It's very expensive, but then they all are. I appreciate how careful they've been during Covid times and the good protocols they have in place. Letters/emails were sent out to let us know Covid updates, including current staff/resident cases. They also allow pets, which was good. And visitor parking is superb.

It's a very good place in a nice location. The staff and the care they provided was very good. The building is very nice, and I liked the set-up. It's been there for a while but is still well-maintained. The activities were planned out nicely, but my loved one wasn't able to participate. It's a great place to put your loved one if you can afford it, because it's not cheap.

The community is friendly, clean, kind, and attentive. They are understaffed; however, each staff member is working hard to support the residents. The food is sometimes is very good and other days not as good.

We chose Sunrise on Vernier because I liked the staff members, I liked it was a national chain which gave it an extra oversight, and the residents here seemed to be well cared for when we did our tour. My only complaint is that I would like some more communication especially with covid going on and not being able to go inside the facility. They seem to be taking the covid protocols super serious which is great for comfort, but I would like to see her more. We do facetime and we have done some window visits but that can be confusing, so I would love to see her in person. Overall I would recommend.

Sunrise has been an answer to our prayers. My aunt, who is an internationally recognized researcher on the brain at Columbia University tragically is inflicted with dementia. I cannot say enough about the kindness of the staff, the excellent care, and essentially any other superlative my aunt his receiving at Sunrise Vernier. The entire small community is devoted to helping residents with memory loss enjoy the best life possible. I spend a lot of time visiting and I'm always so relieved to see my aunt and the other residents being treated with such care and dignity and a homey, clean and beautiful atmosphere. Many thanks to [name removed] from A Place for Mom for taking the time to fully understand my aunt's needs and diligently locating a perfect match for us. Thanks to all the amazing staff members at Sunrise Vernier and special thanks to [names removed].

Thank you for the personalized and wonderful care you gave to my mother, [name removed]. You all went "above and beyond" the call of duty. We wish that our mother could have been at your facility sooner. God bless you all for touching our lives so profoundly! We will never forget the wonderful care received.