Sunrise of Sunnyvale

My mother was previously a resident at Sunrise of Sunnyvale and everything was great for her at this facility! It was a great experience. The facility is modern and well maintained. The staff was very friendly and knowledgeable. The cleanliness was great. The care services, meals and value for cost were also great. I would highly recommend Sunrise of Sunnyvale to family and friends.

I am in PT and OT. I have worked with the nurses and managers this place has friendly people. There residents look very happy and clean. My client is very happy.

This place is wonderful. I have had the chance to take a look around as well as meet the team. I would recommend this place to anyone. The staff is amazing.

[na me removed] passed with severe dementia at 91. She protested with loud verbal abuse when changed or lifted. Care givers understood and always treated her with love and affection. Thank you Sunrise care givers and management for your competent caring affection.. we always felt she was in good hands when we left.

Custom ValueThe facility seems to have everything we need for my aunt [name removed]. Everyone is very kind and I would recommend family and friends. There is still alot I need to learn, time should take care of that.

Staff is very helpful and cooperative, and they are taking good care of my brother.

Custom Value. Nice people and clean

My aunt lives in this facility. I am very happy with the way she is treated. The Staff know her and always invite her to things gong on. The facility is clean!

Excellent staff. Great communication. Clean and very well kept facilities. Modern and comfortable common and living spaces. Very well lighted. Many many details to help the residents. Great programs and social opportunities for the residents.

[names removed] AND all the care givers and RNs that have helped me and my Mother during her move. So far I am very happy with everything on the 4th floor. All employees are so kind and friendly.

Our family chose this facility after doing several visits to other comparable facilities. When your loved one is diagnosed with Alzheimer you have several choices of assistance. Since we could not keep him home with a caregiver we chose moving him to a care facility. After visiting many facilities we decided it was extremely important to have on sight medical care so his doctor could interact with the facility without transporting Dad to Other facilities.

My mother, [name removed], lived her final 5 years of her life at Sunrise of Sunnyvale. She passed at the age of 102. She was an active social person. She was liked by everyone both residence and staff. They provided everything she needed, food activities, walking security and many other things. They took great care of her during her stay. Her family was happy to find a place where we did not have to worry about her care and happiness.

My husband had to move out from Memory Care Unit because of financial reasons, but for 4 years he used to get an excellent care - so much love and tenderness, and attention to all his needs. Our family appreciate this very much. Thank all of you, especially Memory Care Unit team.

I had a sense of the size and condition of rooms. I saw how the dining area is laid out. I was given pertinent information on services and staffing.

They moved in during Covid, and there weren't any activities going on at the time. But now that those restrictions are gone, there are still no activities going on, other than taking residents out for a walk if the weather is nice. But my biggest complaint is - it was a really hard landing. They didn't really acquaint us with how things worked and how best to communicate with the staff and what to expect as far as transition for my loved ones. It required me to be constantly calling them to get information. I thought there would have been an orientation for the families. And I thought I saw in their material that there were family meetings they hold periodically. But none have occurred yet. On the other hand, the place is very clean. I feel my mom is very safe there. My stepfather loves the food. My mother not so much, but she was pickier even eating the food I cooked her. The biggest thing was that hard landing. We've also had some billing issues that took over two months to resolve. But that has gotten resolved now. Would I recommend people put their parents here? Absolutely. You can rest assured that your loved ones will be well cared for. And that has taken a huge weight off my shoulders. But I hope that they can develop some sort of orientation for the family regarding how things work and what to expect. And I would also like to see some improvements in their communication.

Thank you so much [name removed] for all your help. You truly made our loved ones decision on moving into an assisted living from her beloved home of 18 years easy and also made my job as a first time power of attorney/best friend of her's very easy. We are so happy with the community and care our loved one has been receiving. Thanks again for all your help.

We chose Sunrise of Sunnyvale at the time because it was my mother in laws first choice because she knew other people who were here. Everyone here is extremely nice, but it seems somewhat disorganized and I think that the nursing staff could use some improvement on communication to families. Due to our experience, we would not recommend them to others. We feel she is safe but it is just not the right fit for us.