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The staff was very attentive to my dad who was in a wheelchair. They treated him with respect and had fun with him too. When he passed away, they all came to pay their respects and many shed tears.... Read more
An elegant, residential environment, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
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9.1
Review Score
Review Score
56 reviews9.1
Out of 10
5 star
45%
4 star
36%
3 star
13%
2 star
4%
1 star
4%
A Place for Mom has scored Sunrise of Minnetonka with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Sunrise of Minnetonka has 56 reviews with an average "overall experience" of 4.1 out of 5.
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I am very disappointed in their care for my husband. They are so understaffed, I am afraid to leave some times. They have 2 people for forty residents. We have waited for an hour to get him on the toilet. The girls themselves, are awesome, but they are totally overwhelmed and overworked. They have no management, only interim people. I went there based on some very high recommendations. They have nobody in charge They no longer have a resident doctor checking in. I come in and find urine left standing in the urinal, and I have had to vacuum the floor myself. Some days it's outstanding, depending on who they have for an interim. The menu is nourishing, and pretty good I think, for institutional food. The problem is they have the same people that are helping people to the bathroom, also serving the food. When you walk in it feels like home, and that really influenced me.
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Response from Sunrise of Minnetonka
April 15, 2015Thank you for your review. Please know we take all concerns seriously and would like to learn more about your experience. Please email us at Information(at)SunriseSeniorLiving(dot)com. Thank you, Sunrise Team
One thing I do feel that they could do to improve would be in regards to staffing. My husband needs a lot of help and they do seem at times to be a bit understaffed to fulfill the needs. I really like the staff there. They are really nice and friendly and eager to do anything they can to help. It is expensive, but in line with other places that are out there, and I know that my husband is receiving good care so it is worth it.
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Pulled loved one from facility due to poor care. General grooming and bathing not being done. Socks and underwear were not changed on a daily basis. Legs and feet swelled due to inactivity, left to sit all day long. Contacted them before removing loved one, nothing changed. Would definitely not recommend this facility if your loved one can not speak up for themselve s.
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Everyone smiles and genuinely cares. My husband never asks to go home with me. He says he is in the perfect place because he doesn't have to worry about anything and everyone is nice to him and he never gets bored. It is clean and very homey. Everyone is treated with dignity and respect.
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Sunrise has been very observant of what the wishes of a new resident are . They are wonderful making a new resident feel part of the community and welcome without being overbearing . Other residents seem happy and comfortable and I am relaxed knowing they are safe !A
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They've done a wonderful job at Sunrise of Minnetonka so far! The staff are all very very friendly and caring, you never feel like anything you ask is any sort of trouble or imposition for them, they're always happy to help! The facility itself is very nice, and they take great care of all of their residents!
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Very clean, great staff and very courteous & prompt. The residence is very homey and as a bonus a dog lives there.
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I really think it's the right fit for us. He is doing very well there. He has a lot of space to move around in. There were a few hiccups in the beginning, there was some misinformation, the price quote was a mistake in addition, they didn't let me know that it would be my responsibility to provide certain products for him, I had to purchase our own shower chair. I also didn't know who was doing what, the person orienting us said that they would be doing everything, the planning for what he needed, and that was not the case. There are a couple of people that are a little stand offish and don't always present themselves quite like everyone else who says hello, and greets you. In the beginning there was a little bit of a lag in response time, but they are watching it better now. They have music and s'mores and fishing trips, so there are lots of good activities. The food is not too bad and there is always another choice.
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My stepfather was a resident here, and they had horrible aides, and kept raising his rates monthly. Very dissappointed.
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Response from Sunrise of Minnetonka
August 23, 2013We’re very sorry to hear that you did not have a positive experience with our community. Please know we care deeply about the safety and well-being of our residents. Please contact us at [removed] with additional details so that we can learn more. –The Sunrise Team
We moved my mother in and the Sunrise stood out for both the amount of activities they have available and the kind of activities. Sunrise has activities geared towards the mind, the body and the spirit, which is fantastic. It feels like a home, not an institution. From the sales people to the maintenance people, everyone invites the residents to think and feel as if the Sunrise were their home. We're getting three times the value from Sunrise than we could have from other facilities. It's the phone calls that we're NOT getting that are making all the [removed]
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We chose this community because it was close to were we used to live. The location was convenient for our family to visit. The staff is really friendly and the community is really clean. The layout of Sunrise was better then the other communities we looked at.
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She thought this was great. The one drawback was the minimum short term stay is 60 days.
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1 very unfavorable review from my coworkers.
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Beautiful, wonderful
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Beautiful facility. 30 memory units/45 assisted, nice mix. Clean, decorated nicely, smelled fresh. Large TV areas. Smaller outdoor areas. Shared tub. Shower only in room.
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Fantastic place, very homey.
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See what the neighborhood has to offer and what’s nearby:
Sunrise of Minnetonka offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Sunrise of Minnetonka 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (952) 474-9155 to reach a resident at Sunrise of Minnetonka.
To reach a resident at Sunrise of Minnetonka call: (952) 474-9155
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.