Sunrise of Annapolis

My loved one is currently a resident at Sunrise of Annapolis and most everything has been great for him at this facility. The cleanliness and friendliness are great. The staff and care services are also great. I highly recommend Sunrise of Annapolis to others.

All team members have taken me under their wing and helped me adjust to assisted living. Enjoy the lovely grounds to sit outside with other friends. Outing to restaurants are a highlight. This is now truly my home and family.

I liked the look of the facility. I also spoke with some residents that were sitting outside and asked how they liked it. They all said it was wonderful and they thought mom would fit right in. I definitely loved it there.

The staff is amazing to my mom. It has a very homey feel. My mom loves all the activities and being around people after living alone for many years. Her favorite activities are BINGO and working out.

I would tell the friend that the atmosphere is friendly, lively and the staff are very caring people who seem to love doing what they're doing.

We picked this community because of the friendly staff. Facility was clean. It only the last few weeks that I noticed the change. House keeping needs to be improved. My family members room and bathroom hasn't been cleaned in a couple of weeks. Everything else is great.

My loved one was a resident at Sunrise of Annapolis. Everything was great at this facility. The care that they gave my loved one, friendliness, consideration of his medical and mental well being needs were all top notch. They were also very considerate of my loved one's family that visited. We very much appreciated Sunrise of Annapolis. They were fabulous! I would highly recommend them to family and friends.

My friend is a current resident at Sunrise of Annapolis. She seems happy and well nourished at this facility. Before coming to Sunrise, she had gotten very thin. So far, this facility seems clean and welcoming.

In the beginning the cleanliness of the community was a little rocky but once they stepped up and fixed the issue it got much better. The location is very convenient for some of the family, it has been great for them when they want to visit. Based on the experience we have had so far we would recommend Sunrise of Annapolis to other families.

I believe Sunrise is too intuitional. This community is more equipped for assisted living than a memory care community. I was able to visit my loved one often, and saw things that I was appalled at. The food isn't very good at all. The community told the family that a certain food was available anytime between 7 am to 7 pm, and then the residents would have to beg for it. There were some caregivers that were good; however, I don't feel they give enough individualized care to the residents in memory care. They were short staffed a lot during the time my loved one was here. I saw a typical resident to staff ratio of 10 to 1. There were a lot of agency staff that would come in to assist. We ended up moving my loved one out of the community, after raising the fees and the poor care service we received. Overall I was frustrated, angry, and sad that I had to leave my loved one in the community. The management team finally heard me on my concerns and took care of these concerns after several conversations. The food left a lot to be desired. There were sandwiches that were served with no mustard or mayonnaise. Also, the soup was cold and mostly milk with vegetables.

I think it's great; they are taking great care of my loved one. I'm very, very pleased. I've had to downgrade on a few of the services, but like all other facilities they are having trouble getting staff. Understandably, when there aren't enough people some things don't happen as quickly as you'd wish. If you only have three caregivers when you really need four to five, it can take a little longer when a resident rings their bell for assistance. It's not unique to Sunrise, but they are doing the best they can. I've certainly been very, very pleased with the medical care my loved one is receiving.

They are doing a wonderful job. Anytime I have made a request or asked a question the staff have been able to respond quickly. They have been able to accommodate my loved one allow them to eat in their room on occasion. Medication management is one of the care types the community is able to provide. My loved one would like more spices in the food. The community provides three meals a day and then there are snacks available and happy hour. They also have lots of activities for the residents.

We went with Sunrise of Annapolis because they were able to accommodate my loved ones needs here at the time while others could not. The room sizes are just fine. Sometimes it does take a while for the staff to answer when she pushes the call bell, but all of the staff here have been extremely friendly. Overall I would recommend the facility to other families looking.

My loved one had been at another community and Sunrise is better and less expensive than the previous community. They are very organized here. The staff are willing to assist whatever the residents needs are. Everyone is helpful. The food is good for my loved one. Exercise, bingo, and more are some of the activities available for the residents to choose from. The staff have been good about getting my loved one engaged in activities.

I would tell others that we have been happy with the community so far. They have gotten high ratings about their safety protocols during the pandemic. Everyone on the staff are very friendly to the residents.

I would recommend the community to others for their loved ones. The communication with the staff is very good, you seem like you have to be the one that reaches out. There is not a lot of selection when it comes to the food. Sometimes the quality isn't that great and the food is bland in taste. There isn't a lot of fresh fruit or veggies. This might be because of the pandemic.