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StoryPoint Troy

1840 Towne Park Dr, Troy, OH 45373
9.5
Review Score
169 reviews

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Thomas - Resident/client
4.0
Recommended

I would definitely recommend the facility if you can afford it. The staff really want to help during the troubling times, even though you may not know it at the time. It's been a while since I've lived there, but I keep in touch with the residents and they tell me that the food is getting better. There seem to be more choices now.... Read more

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About the facility StoryPoint Troy

At StoryPoint Troy in Troy, Ohio, residents receive personalized care in a comfortable environment. This community offers independent living, assisted living, and memory care services. If you want the privacy of an apartment home with all the conveniences that senior living can offer, consider StoryPoint Troy.

StoryPoint Troy is close to grocery stores, medical facilities, banks, restaurants, and more, making it easy to run errands.

Caregivers at StoryPoint provide personalized care and companionship, so your loved one will never feel alone. Fill your days with fun activities, opportunities, and customized experiences.

Here, you’ll choose from studio, one- or two-bedroom floor plans with open-concept designs for accessibility. Apartments are gorgeous, featuring wood flooring, modern counters, and plenty of space. Enjoy your kitchenette, living room, private bedroom and bathroom, and a balcony or patio.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the Ohio Long-Term Care Consumer Guide.

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
StoryPoint Troy is a community within StoryPoint Group, LLC properties. See all StoryPoint Group, LLC communities.

Pricing for StoryPoint Troy

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at StoryPoint Troy

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Sep
Fri
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Sat
14
Sep
Sun
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Mon
16
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Amenities at StoryPoint Troy

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Chopped Meals
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Indoor Common Areas
Library
Outside Patio
TV Lounge

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Beautician

Memory care

Secured Community

Activities

Devotional Activities Offsite
Other Religious Services
Art Classes
Educational Speakers / Life Long Learning

Reviews
for StoryPoint Troy

Write a Review

9.5

Review Score

Review Score

169 reviews

9.5

Out of 10


5 star

77%

4 star

20%

3 star

3%

2 star

2%

1 star

0%

169 reviews

A Place for Mom has scored StoryPoint Troy with 9.5 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, StoryPoint Troy has 169 reviews with an average "overall experience" of 4.7 out of 5.

How we score communities
Cleanliness

4.7

Friendliness

4.8

Meals & Dining

4.2

Care Services

4.7

Activities

4.7

Staff

4.5

Value for Cost

4.6

1-20 of 169 reviews
Sort by

4.0
Thomas - Resident/client
Independent Living
June 24, 2024
Verified Review
Recommended

I would definitely recommend the facility if you can afford it. The staff really want to help during the troubling times, even though you may not know it at the time. It's been a while since I've lived there, but I keep in touch with the residents and they tell me that the food is getting better. There seem to be more choices now.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


3.0
Valarie - Sibling of resident/client
Assisted Living
June 11, 2024
Verified Review
Our Experience

My loved one was previously a resident at StoryPoint Troy. She was at their highest acuity. Because I asked for assistance twice to get her out of my vehicle, they increased her fees beyond their highest acuity. My loved one said that the food was okay, but nothing special. Overall, we just did not believe that the value was there. The nurses and aides were great.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

2

Response from StoryPoint Troy

June 20, 2024

Hi Valarie, We love that you had a great experience with our team. We follow strict policies and protocols to ensure the safety of the resident and our care team during a transfer. Per guidelines, we cannot complete any transfers outside of a two-person or Hoyer lift, as this could put safety in jeopardy. We want to connect with you directly to learn more and provide clarification. Please call our community and ask to speak with our Executive Director. Thank you.


4.0
Mike - Child of resident/client
Memory Care
May 14, 2024
Verified Review
Great atmosphere

We chose StoryPoint troy because of the cleanliness, bright and welcoming environment and the staff is very friendly and caring. I would tell others just visit them very often, take them out to eat to their favorite restaurant, whenever they want to go, because the quality of the food, or at least the choices seemed to decline. Make sure any additional care you pay for is being done.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from StoryPoint Troy

May 22, 2024

Hello Mike, Thank you for taking the time to share your experience with us. We're delighted you found our community welcoming, and our team friendly. Your feedback regarding culinary and care concerns is valuable to us, and we're committed to addressing them promptly. To better understand your concerns and work toward a resolution, we would like to connect with you directly. Please call our community and ask to speak with our Executive Director. Thank you!


2.0
Mike C - Child of resident/client
Assisted Living
March 13, 2024
Run don't walk away

You are going to sign a deal with the devil if you move in here. They will tell you whatever it takes to get you in a lease. Good hourly staff. Horibble lease.

Cleanliness

4

Friendliness

5

Meals & Dining

2

Care Services

3

Activities

2

Staff

4

Value for Cost

2

Response from StoryPoint Troy

March 18, 2024

Hi Mike, We are always open to feedback on how we can improve and have taken this feedback to the team. We were not able to identify you as affiliated with our community based on your name. If you believe this to be incorrect, please call the community and ask to speak with the Executive Director. Thank you!


4.0
Anonymous - Child of resident/client
Memory Care
February 22, 2024
Verified Review
Overall positive experience

We chose StoryPoint Troy because it was the only facility that we looked at that had a memory unit that didn't look like a nursing home or institutionalized. It was definitely the best one I have looked at. They have activities for them to do and try to keep them busy and involved in things . I feel like none of them are a 10 out of 10 but that's just our healthcare system. overall it was a very positive experience. The staff are very friendly and helpful.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from StoryPoint Troy

February 26, 2024

Hello, Thank you for your review. We have an amazing team in our memory care neighborhood that always works with our residents to ensure they are staying involved and active! We appreciate your review. Thank you!


5.0
Anonymous - Resident/client
Independent Living
September 5, 2023

when I first walked into StoryPoint I was shocked for there was no odor - it smelt so clean - every day the building smells so clean and the staff is great is you ask a question and do not know the answer, they will find the answer for you

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
mark p - Resident/client
Independent Living
September 5, 2023

staff helpful, courteous, kind and friendly

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
September 5, 2023

so far I am well pleased with all I have been connected

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Assisted Living
May 9, 2023

Overall, my experience has been good. Help is good and know what they are doing.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Anonymous - Toured community
Assisted Living
May 9, 2023
Great

The best!

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

4

Value for Cost

4


5.0
Tom F - Resident/client
Assisted Living
May 9, 2023

The StoryPoint facilities are fabulous, but the real standout part of living here is the people who work here. They are sincerely the friendliest group of people we've ever interacted with. Moving here was a Godsend for my wife and me.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Assisted Living
May 9, 2023
Staff

I find the staff to be very friendly and hard working.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Child of resident/client
Assisted Living
May 9, 2023

From the moment you walk in the front door you are greeted with a smile. Everyone from the top down cares about the community members. Genuine care and affection 24/7. BRAVO!!!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Charles
Assisted Living
February 28, 2023

Most of my experience have been okay. Please ask the cooks, to look at the complete order and to read the food order right.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from StoryPoint Troy

March 2, 2023

Hello, Thank you for your review. We strive to ensure that your dining experience is always top of the line, and we appreciate this feedback. We would like to connect with you directly to learn more about your concerns so we can quickly resolve them. We encourage you to reach out to our Executive Chef to further discuss opportunities we have for improvement.


5.0
Mike H - Child of resident/client
Independent Living
February 22, 2023
Verified Review
Recommended

This facility is a very nice place. Communication with the family is very good. The staff are all very friendly, always smiling, and helpful. Housekeeping is once a week and dad is happy with it. Everything seems pretty organized and they know what they're doing. I would absolutely recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Resident/client
Assisted Living
February 16, 2023
My review of StoryPoint Troy

Very good, loads of activities.

Cleanliness

5

Friendliness

3

Meals & Dining

4

Care Services

5

Activities

5

Staff

3

Value for Cost

5


5.0
Jimmy J - Child of resident/client
Independent Living
February 1, 2023
Short Stay

My parents where only there for a short time but the time they had showed us how much the staff really cared. Anytime we needed something they were there and supported my parents ever step of the way. We are grateful for the kindness they showed us.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jerry B - Child of resident/client
Independent Living
February 1, 2023
Grateful Son

My Mom has been a resident at StoryPoint Troy for 18 months. During this time I've experienced nothing but the finest level of care provided by the employees. The staff have a genuine love and concern for the residents. StoryPoint is FANTASTIC!!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous
Assisted Living
November 16, 2022

The best.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

4

Value for Cost

4


5.0
Anonymous - Resident/client
Assisted Living
November 16, 2022

Overall, my experience has been good. Help is good and know what they are doing.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

3


Viewing 1-20 out of 169 reviews

Neighborhood around StoryPoint Troy

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about StoryPoint Troy

StoryPoint Troy offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored StoryPoint Troy 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (937) 440-3600 to reach a resident at StoryPoint Troy.

To reach a resident at StoryPoint Troy call: (937) 440-3600


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.