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StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024
9.8
Review Score
246 reviews

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StoryPoint Portage Community Exterior
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Bruce L - Spouse or partner of resident/client
5.0
StoryPoint Portage review

They are very open to constructive criticism and make a concerted effort to address a concern. They have outstanding facilities and they are well maintained. Also I like the excellent staff ratio in support of residents.... Read more

Read all reviews

About the facility StoryPoint Portage

Welcome to StoryPoint Portage, a senior living community that offers independent, enhanced living, assisted living, and memory care services. Located in Portage, Michigan, the community offers a wide range of services that allow seniors to make the most out of their retirement.

Residents at StoryPoint Portage will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.

Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both living options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars.

Residents at StoryPoint Portage will have a variety of floorplan options to best their lifestyle needs. Choose from apartments that feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the

Read More

Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
StoryPoint Portage is a community within StoryPoint Group, LLC properties. See all StoryPoint Group, LLC communities.

Pricing for StoryPoint Portage

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at StoryPoint Portage

Select a preferred time

Sat
29
Mar
Sun
30
Mar
Mon
31
Mar
Tue
1
Apr
Wed
2
Apr

Amenities at StoryPoint Portage

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Activities

Devotional Activities Offsite
Art Classes
Educational Speakers / Life Long Learning
Day Trips and Outings

Reviews
for StoryPoint Portage

Write a Review

9.8

Review Score

Review Score

246 reviews

9.8

Out of 10


5 star

76%

4 star

9%

3 star

6%

2 star

5%

1 star

7%

246 reviews

A Place for Mom has scored StoryPoint Portage with 9.8 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, StoryPoint Portage has 246 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.6

Meals & Dining

4.2

Care Services

4.3

Activities

4.3

Staff

4.6

Value for Cost

4.1

21-40 of 246 reviews
Sort by

5.0
Judy - Resident/client
Independent Living
May 1, 2023
Verified Review
StoryPoint Portage Review

Staff is friendly. They try to meet your needs. They will fix special food to meet needs. It is expensive, however similar places compare on price. Oh, I got significant help from PT. I wanted to stand up straighter, and they gave me exercises that helped improve my posture. I want to qualify my rating on food. First, after eating with different people, someone will think a food served is terrible and another person will accept it without complaint. I have my own issues with food because I don't eat beef, pork, or chicken. They do try and accommodate me as much as possible. The other night, my server said he could bring me a salad with ham on it. Well, it came with salami. I went back to my apartment and fixed stuff for myself. I try to keep stand bys for that type of situation.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

3


5.0
Jill W - Toured community
Independent Living
April 28, 2023
Excellent! [name removed] is a super lady

Wonderful tour

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Child of resident/client
Assisted Living
February 22, 2023
Verified Review
StoryPoint Portage review

The overall value is so very expensive but excellent. It's hard to gauge this. Great transition from home to hospice for mom. Based on our experience so far with StoryPoint Portage we would recommend the to other families

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

3

Response from StoryPoint Portage

February 23, 2023

Hello, We are so glad you are enjoying your experience at StoryPoint Portage, and we thank you for your feedback! Our pricing is based around many different factors, and we are glad to hear that StoryPoint has been a great fit for your loved one. We are always open to feedback about improving the experience we provide, and we encourage you to reach out to the Executive Director if you have any other feedback you would like to share.


5.0
Anonymous - Toured community
Assisted Living
February 9, 2023
Visit

Lovely colors (in most rooms), clean, welcoming, and lots of natural light-a plus. Staff all said hello. Decorations all around.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


5.0
Anonymous - Toured community
Assisted Living
February 9, 2023

Everything looked great but the Christmas tree in the dining area was a little crooked.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous
Assisted Living
February 9, 2023

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Toured community
Assisted Living
February 9, 2023

Very light and cheerful. Friendly staff and very accommodating. Seems like a wonderful place!

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Bryan K - Toured community
Assisted Living
February 9, 2023
StoryPoint

I toured StoryPoint Portage recently and was very impress by the overall layout and cleanliness. The studio and 1 bedroom apartments were quite spacious and featured high ceilings and windows. The bistro and dining areas were very welcoming and the food choices looked wonderful. Our guide, [name removed] was very knowledgeable and personable. StoryPoint would be well worth considering.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5


5.0
Camille A
Assisted Living
February 9, 2023

SP Portage is a very warm and welcoming community. The staff are very friendly and you can tell the residents love where they live due to all the life enrichment activities, scratch kitchen, and amazing wellness team. I highly recommend SP of Portage!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Angie T - Toured community
Assisted Living
February 9, 2023

The building is beautiful. Wonderful staff. Love all the Christmas decorations outside.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
February 9, 2023

Very clean community with happy residents and helpful staff.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Parker H - Toured community
Assisted Living
February 9, 2023
Toured

Everyone was very nice and helpful. Everything was very clean and tidy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous
Assisted Living
February 9, 2023
Great Service

Great hospitality.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Jennifer D - Resident/client
Assisted Living
February 9, 2023

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Toured community
Assisted Living
February 9, 2023
Community Tour

Found StoryPoint Portage to be warm and inviting. Staff was super nice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Emma R
Assisted Living
February 9, 2023
Vendor-Kalamazoo Candle Company

Residents were so sweet, staff was very friendly-only comment was receptionists answering phones seemed confused whenever I called (maybe they're still training).

Cleanliness

5

Friendliness

5

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

No data collected


5.0
Josh A - Toured community
Assisted Living
February 9, 2023
Vanguard Fire Inspector

Very punctual and friendly. By far one of the cleanest/nicest assisted living facilities and I've been to many.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Friend of resident/client
Assisted Living
February 9, 2023

Nice and pleasant.

Cleanliness

5

Friendliness

5

Care Services

5

Staff

5


5.0
Lois S - Resident/client
Assisted Living
February 9, 2023
I am happy at StoryPoint

I appreciate fitness activities, spiritual offerings and many fun and interesting events-especially music. The entire staff here is friendly, kind, and helpful You have capable people at every level from Independent to memory care. I feel our meals could be more healthy-less sweets, salt, and fat and more selections.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from StoryPoint Portage

February 13, 2023

Hi Lois, Thank you for your review of StoryPoint Portage. We are so happy you loved the staff and our activity calendar. The suggestion you brought to leadership was appreciated, and we are thrilled to report that our Executive Chef is looking to provide more alternative, heart-healthy choices on our menu. If you have any additional feedback, please let the Executive Director know! Thank you.


5.0
Anonymous - Friend of resident/client
Assisted Living
February 9, 2023

I visited this beautiful community and was in awe of the staff. It felt so welcoming and both the staff and other people living there had such genuine conversation with my friend and I. I could tell they really cared for each other. My friend loves it here and I could tell.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

No data collected


Viewing 21-40 out of 246 reviews

Neighborhood around StoryPoint Portage

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about StoryPoint Portage

StoryPoint Portage offers Studio, 2 Bedrooms, Semi-Private and 1 Bedroom. Learn more.

A Place for Mom has scored StoryPoint Portage 9.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (269) 329-0200 to reach a resident at StoryPoint Portage.

To reach a resident at StoryPoint Portage call: (269) 329-0200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.