StoryPoint Portage

I am happy here. My one emotional need was a view - I'm on the courtyard and have a balcony! The apartment is a good size and plenty of closets. You let me pick the paint color and I love it. All questions are answered - thank you everyone.

I am very happy here.

Looking for a place for my/our mother. Hard to do with 8 siblings. But not the story after visiting Story Point In Portage, MI. We couldn’t even make up anything negative. Clean, professional, and all smiles! The lunch was so good, and the rooms we saw were perfect.

All are helpful and friendly.

Toured the community. Friendly staff. Beautifully decorated for the holidays.

I toured this community and it was full of smiling people. It was clean and very nice. I would recommend it to anyone looking for a place to move.

The staff are all so friendly and good. I am happy here.

There isn't any other community like this that I would rather be at!

I was very unhappy with StoryPoint. We had a horrible experience. They stole my wife's clothing. Within 30 days, she wanted out, and they wouldn't let her go. The day before she died, they checked her to see if she was breathing, and they wouldn't give her anything to drink. I was really unhappy with StoryPoInt.

I have a friend living in this community and she thinks it is the best in the area. My fried and I looked at every community and it was "handsdown" StoryPoint!

The reason the overall value gets 4 stars is because It is very expensive and while the staff is great they are slow to respond to requests for service. I think maybe they are understaffed so you have to make repeated requests and give reminders. They eventually follow though. No harm no foul. But for the cost, I expect them to be on top of things.

professional and courteous staff. Always polite and on point

After touring StoryPoint Portage for my mom I would highly recommend this senior living facility. [name removed] was extremely warm and welcoming from the start, gave us as much time as we needed for our tour and provided answers to all our questions. Even though my mom is not going to be living there at this time, I would definitely reach out to them again in the future,

My mother is 97 and currently living in an independent apartment. Although she is mostly independent, we know this will diminish with time. We were looking for a community that would allow her independence but be able to address her needs in the future. The community is lovely and we were very impressed with this being a place for my mother to retain her independence and give us comfort that she would be safe.

While visiting this facility I found it to be a lovely, well-cared-for place. Every staff person I encountered was friendly and caring. I witnessed several staff members interacting with the residents and found them to be very attentive and kind. I got to experience a meal and found it to be quite delicious. I would feel very confident in having a loved one live at this facility.

I visited a loved one at storypoint and thought the facility was really nice. The event I attended was fun and everyone seemed to enjoy it. The staff was very friendly and truly cared about my loved one.

I took my grandmother on a tour here. The staff was friendly and the facilities were very nice! Everything was clean, warm, and inviting! I highly recommend looking into storypoint for your loved ones.

This is a lovely community with an even better staff. I love how fresh and new it looks, as well as how delicious the meals are. I would really recommend looking into StoryPoint Portage for senior living.

This facility has beenwonderful. They're so very caring here. I had my parents in a different facility and then moved them here. While mom was still with us, they did an incredible job trying to keep my parents together as much as possible, even though they were on different units/levels of care. They absolutely went out of their way for our family. Overall, it's just a great place. Dad has trouble using the phone to call me on his own and needs assistance with it. They always help him, which I appreciate very much. Housekeeping is daily and dad's room is always clean. They're very thorough. Communication with the family is very good. The food is good, they're just going through some staffing shortages like everyone else is. But they do a great job. You truly feel like family here. I would recomme nd them to friends and family.