Stone Valley Transitional Assisted Living and Memory Care

I know there are worse places to live. I know there are better ones, and that is why we moved our loved one and wouldn't encourage you to move yours there. My loved one lived there over a year, and I always had control over his medication. Meaning I would take his prescription and pills in/out every time doctor would change anything. If doctor would DC any med, I would pick up the pills. I noticed since around February, the number of pills and days don't match at all. He hasn't been getting the pills. PERIOD. And we have been paying the big bucks once he's been mixing the pills when living by himself. I don't know what happened they changed the whole management again, after going through a whole transition and replaced the nicest and most skilled girl all the families loved and appreciated for one that is power hungry to supervise all the CNAs. We all make bad choices, don't make this one!

I would say was good. We had a refund coming in and I'm sorry I had to wait five months to receive it.

I am very impressed with the caregivers and find them loving, patient and truly caring. The facility itself is very nice and well-suited for Dementia residents. The food is very good but no access to snacks/soda for family nor a room for visits. The main lobby has chairs but they are occupied by residents so it is awkward and uncomfortable. Im not sure it is a good value.

Macular degeneration had caused my sister to be blind, and advanced Parkinson's caused her to have gradually increasing short term memory loss. There came a point when home care was no longer adequate nor feasible, and her need for more supervision became apparent. An Assisted Living facility was not enough but she wasn't technically ill so a nursing home wasn't the answer either. What to do? I contacted A Place for Mom and am so glad I did. I explained that I live at a distance and needed all the help I could get. They immediately put me in touch with a counselor (After investigating their numerous recommendations I narrowed my preferences down to three excellent facilities and Stone Valley Memory Care proved to be a great fit for my sister's level of awareness, function, and her personality. An important factor is that there is a doctor routinely accessible to visit residents as needed. A big convenience is also a little salon on the premises so she doesn't have to go out to get her hair done or nails trimmed. And a huge benefit (since she loves good food) is the talented chef in house who customizes a menu to special needs; my sister unfortunately has a problem of crumbling teeth due to her PD. While getting her settled into Stone Valley, I came and went at various times over the course of four days and based on what I was seeing - the care by the staff and reactions of the other residents - I had every confidence that my family and I had made the right decision to home her there. In addition, I had worried that moving my sister out of her beloved home would be difficult for her but I promised her I'd find a place for her where I'd be happy to live myself if I were in the same situation. And that I did! The environment at Stone Valley is calm, clean, very upscale and welcoming, and it's evident that the staff is attentive, knowledgeable and honestly caring. It wasn't long before my sister made friends there and told me on several occasions that she felt so safe, secure and comfortable. She said that if she could no longer be at home, this was certainly the next best thing. Obviously, my sister, my family, her friends, and others who love her are so pleased that we found such a wonderful setting for her. And we are immensely grateful for the guidance we received from A Place for Mom.

While our loved one was a resident there, the staff members were just so friendly and so caring towards her and the other residents. We were so surprised to see how they showed genuine care and concern for the residents, it was nothing like what we expected.

We have had a good experience at Stone Valley. They staff have been great - they are very patient. I would highly recommend it to other families!

We moved my mom in and they basically did not make sure she was eating or drinking. She passed away after only 38 days in this facility of severe dehydration and malnutrition. It was an extremely heartbreaking and disappointing experience. It was not what I had expected at all. Their staff were extremely inexperienced and did not know how to care for her. I would absolutely never recommend this facility to anyone

The staff are caring, but they're understaffed. Residents don't always get the supervision they need.

We chose Stone Valley because of the value for the money, that was the biggest factor, they were significantly cheaper than others that we looked into. They have a handful of staff members here who were really kind and caring to their residents and I was impressed, they treated them like they were their own family. I would absolutely recommend.

Our experience with Stone Valley has been a 10+. Starting from our initial tour which was beautiful and the marketing gentlemen who worked with us, he was fabulous. The care takers are attentive and compassionate. I am just so happy that our loved one is there. All of the staff are fabulous, and the maintenance team is on top of everything. The food is excellent. We just cannot say enough good things about Stone Valley.

The admin team is very helpful and accommodating, and the other staff is very friendly and helpful also. The community is neat and clean and I would recommend this community to others based on my experience.

Layout is very nice. Tour director was very informative. There seemed to be something “off” and I think they were understaffed.

Things change each day. Know what you're doing. Keep calling and calling about loved one. You will be handling medical stuff on your own, the community won't help you. They won't take over the care of your loved one like they say they would. Keep a paper trail.

The staff is very nice, and they communicate well with the family. I would definitely recommend this community to others

I like the people that are there Tom was wonderful helping us find a place for my loved one. This was great. I called to check on my loved one, and the nurse that answered let me know that my loved one was in the quarantine area. I called the Director of the Community, since I was never called about these changes. The director let me know that my loved one only had a scratchy throat, a small cough. The personal caregiver for my loved one called me and said my loved one was on an antibiotic due to an infection. The community never called to let me know of these changes either. I was able to visit my loved one, and at the time they didn't have their teeth in their mouth. The caregiver called me again, to let me know the community couldn't find my loved one's teeth almost 3 months later after my visit. The only person keeping me informed in the personal caregiver.

After the care had changed we ended up here in the memory care. They accommodate Alzheimer. I helped pick it out and we had another friend there with a positive experience, We felt that it would be best for her here.