Spring Oaks

Staff very helpful with all paperwork. Clean facility and very careful.

I was impressed by the facility and staff willingness to go the "extra mile" and the friendliness of the residents. my spouse enjoys the environment and seems to enjoy her new home.

I think it is really important for other families looking into Spring Oaks to know that you have to provide your own things such as bed pads, diapers, etc. Absolutely anything and everything.

Older facility, no one bedroom apartments, no assisted living .

The facility is very helpful, we had to move our loved one very quickly and they were very helpful. We are having some issues contacting them about billing, but for the care, they communicate well and contact us if there is anything needed.

I used a Place for Mom to find a place for my mom. She's now been at this facility for a year and 4 months. With the recent pandemic we haven't been able to talk to her very often. The nurse explained they'd been confined to their rooms and weren't allowed out, even meals are brought to them. My mom's room is very small with no real seating area. I live out of town and only get to go see her twice a year. Although the facility is older and could use some TLC it had always been clean but the last time I was there her room wasn't as clean as it had been previously. Not being able to see her or communicate with her regularly, we've been worried and concerned about the care she's been getting. Prior to the pandemic, my dad was there every morning, got her up, made sure she was dressed, had something to eat and was ready for the day. And then suddenly, we weren't sure what was happening. Recently we found out they're under new management, what a huge difference! One of the health care providers in the facility, I know her only as [name removed], has been wonderful! She called me, introduced herself, gave me her cell number, let me Facetime with my mom, arranged for my dad to go see her (a visit through the window) and stays in touch with me and my family and lets us know what's going on and how my mom is doing. And, my mom was recently moved to a bigger room. Needless to say, we're so relieved and sleeping a little better at night! I feel much more confident my mom is not only being taken care of, she's being cared for in a loving way.

My Mom moved to spring Oaks about 6 months ago. She is doing amazing. She was in a private home care and was not doing well. She could no longer stand or walk and was confused. I wish I could attach a before and after photo.. It really is remarkable how well she is doing. She can walk now and enjoys all the activities at Spring Oaks. The people there are awesome. Very special people that have loved my mom back to health and happiness.

My Mother arrived at Spring Oaks 6 short months ago. Before arriving, she lived a private home assisted living. My mother couldn’t stand and needed lots of help with everyday tasks. She had been diagnoses with the onset of dementia and was told she would probably not get better. The staff at Spring Oaks are wonderful! And the change in my Mom in 6 short months is a miracle! She can walk, she can now dress and feed herself. I wish I could show you a before and after picture, so you can see the return of my Mom. She loves it at Spring Oaks. She has lots friends and keeps busy doing activities. Her mental condition has remarkably improved. I credit a lot of this miracle to the staff and people at Spring Oaks. The people that work there care. They are friendly and have treated my mom with love and respect. They pushed my Mom to engage in the actives. They cared for her like she was family. My mom calls Spring Oaks "HOME". When I took my mom there I trusted the staff there to take care of Mom, but they did way more than that they treated like family. Priceless!

We walked in and patients were all in the lobby at 10:15 waiting for lunch. There seemed to be no life in any of them, they all seemed to be medicated. We declined the tour and left.

[Name removed] was great, very knowledgeable. The place was clean, bright and staff was nice. Worth looking into

This community was awful I really did not like it here at all. I found the community to be dirty and it smelled. The rooms we looked at were very small compared to other communities we toured. It just gave off the feeling of an insinuation.

My Wife and Mother noticed the smell. Floor was sticky too.

The care and attention she is receiving has really improved her health. It's truly been a blessing. One thing they can improve which is cosmetic, is the flooring. Carpet tends to harbor bacteria and odors. I think a harder surface flooring would be a better option in an environment like this.

I was not happy with this community. I was not able to speak with the staff when I would visit. They never staff available. They did not return calls when messages My mom was happy with the food. They did have some activities. I was not able to see a review of this community online. I would suggest families tour this community for the care of a loved one.

My sister in law is doing okay here at this community. It has been pretty good experience for us here. We know she is safe and being care for well. They are treating her very well, they have a good staff here. The community looks great, they do a good job keeping everything nice and clean. It is a bit expensive, but so far everything has worked out well for us here.

Older facility and not as clean as it should have been. Adequate staff seemed caring, but surroundings seemed to need some updating and some cleaning.

My husband's therapist and primary care doctor both gave Spring Oaks a good review. The staff are very good and we have great communication. They encourage him to participate in activities. The food tastes good and they offer a variety of choices including fresh fruits and vegetables.

This is not a good community for getting proper care. I have had many issue with the place on keeping my mom clean all the time. Things were always missing. They were always understaffed and the weekends are more bad, 1 staff for 30 residents. I had to re-buy basic toiletries. When I removed my mom all shoes were missing. The staff are not responsible at all.