The Residence At Timber Pines

Overall it is very nice there. Most of the staff is excellent but there were a few times that I was a bit concerned with quality of care. When I bring it to someone's attention it is quickly taken care of. We feel it was an excellent choice.

I felt this was the nicest and cleanest place we looked at. Mom is pretty particular and the decor fit her style of comfort. Every time I visit, everyone is smiling and says hello!

I think that they should look for better activities catering to men as most of the patients were males who don't care for arts/crafts. Also look for a variety of food options as there was a lot of spicy/ avocado/ etc. that elderly don't eat.

The Residence stood out to my Dad for its modern facilities and close-knit community. But what truly made it exceptional was the staff. They didn't just know my parent's names and medications; they treated them like family and provided the kind of care I would have given if I had I lived in Florida. When Dad's health declined, Mom made the move down the hall to memory care. The staff went above and beyond to ensure both my parents were safe and comfortable. The Residence is a compassionate and welcoming community that I highly recommend.

The staff are all very friendly. Sometimes it is a little difficult to get in touch with medical staff in terms of care planning. It's hard for them to get all of the memory care patients out - as transportation has to be shared. We were hoping for more outings. My mother in law has always complained about the food. Overall I would Recommend Timber Pines - Timber Pines was the nicest place that we visited in the area, and the staff cares for the residents. There was only one staff member we felt should probably look into a different career. For the majority - they are accommodating, helpful, and kind. Residents all seem to be happy and communication is good.

The facility is decorated very nicely with a couple of dining rooms. You see the staff up and down the hallways, always smiling & say hi, they know many by name. The people decorate for many holidays.

my mother has been in there for over 4 years and a couple of month ago iy was suggested that she should be in the memory care unit. in the fort years in assisted living she had her SS check and thats all and we have been paying the rest out of pocket. we are both in our late 70.s and paying [removed] a month for assisted living, but now in memory care which is [removed] a month we have to pay [removed] a month which will break us in 16 months. We asked the administration if after three years of being a resident there was there any way to cut us a break on the rent and care so we could keep mom in the vacility longer three years ago when you were pleading with people to come to your facility during covert 19 you gave a lifetrime rent of $[removed] again FOR LIFE it was never explained that it didnt hold true if you moved to another unit in the same building on the same floor. We are looking to get a break for a women who has been there for 3 yrs and probably for her life

When we walked into Residence at Timber Pines, we knew almost immediately that it was the right place for her. The residents were happy, the staff were all happy, it was well cared for and beautifully maintained. The staff were incredibly helpful and the facilities are beautiful. The activities provided are great, my loved one would just like to see more of them.

I have been very happy with the food, activities, and care my grandfather has been provided at The Residence At Timber Pines. It has been a lovely place for him to live.

The communication from the newsletters could be more specific. It would be nice if they returned calls. They are doing a pretty good job with the care services. Some of the food options, is not geared towards the dietary needs of the elderly. They have arts/crafts, and board games but my loved one is not interested in those activities. The food choices for the elderly needs to improve. Overall, I am happy that my loved one is at this community, and has adjusted.

I would recommend the community for early dementia needs. The community offers assistance for the residents that are still high functioning. They have a secondary level of memory care for those residents that have more advanced care needs. The staff have been great at answering the families questions and addressing our concerns. The residents have a couple choices to choose from, from a menu for meals.

We chose The Residence at Timber Pines because we thought at the time it was the best fit for my dad, even though it was on the expensive side. I believe because of their marketing team, they made it very welcoming and we were in a difficult situation at the time and they were very receptive. The nursing staff was really good as well. Something that was difficult was being on the 3rd floor, residents are not able to go outside much other than a porch. I think it would have been better to have memory care on the 1st floor. There were not as many residents here that were as high functioning as my dad which also made it seem more confining, he did not have much to do. Overall we were satisfied with the experience and with the staff, it was just not the right fit for him.

Our loved one is no longer at The Residence but I have to say they were fantastic. There was a lot of activities going on, and even though they had to follow the covid protocols and not let the residents out and about they made darn sure they were kept busy during the day. Even on the memory care side, they kept them so busy during the day, kept them active and interested which is huge so we really appreciated that. It is more expensive then other communities in the area, but our loved one received top notch care so it was completely worth it.

It really depends on what your are looking for. It is the most expensive place in the county. It does have nicer facilities then their competitors. The staff are good, and accommodating with communicating with family members out of town.

Place was awesome. Tour was great and [name removed] was so informative.

Nice newer looking facility. Common spaces and dining room were pleasantly decorated. Apartments were more welcoming, modern and updated compared to other facilities in the area.

[name removed] is a very nice person but even she could see that we were disappointed. There is no indoor pool and activities are very limited.The rooms are a little too small and the "cheap" refrigerators do not show well.