Spring Arbor of Frederick

Great experience with staff and residents The facility was always very clean and the staff very friendly and always helpful. The care was always impeccable. The meals/ dining- food was top notch with great variety 4 star! Value - slightly high, but the value was good. Activities were numerous and inclusive of all residents

I am completely satisfied with the care my mother receives at Spring Arbor. The staff are very kind and attentive to the residents. The facility itself always looks pristine. I've had lunch with my mother numerous times. The food is good. They have a kitchen in memory care which I feel is a plus. They have activities scheduled every day. I pick up a calendar every month on the schedule for that month. They do a great job of keeping the residents as active as possible. Regarding food: I noticed that if a person is not interested in eating the planned meal the staff will bring them a grilled cheese or sandwich instead. She's been there just over a year now. And thanks to A Place For Mom I found the right facility for her.

Spring arbor was the nicest facility that we came across. Very gracious entrance and nice area for sitting. The staff were wonderful and we felt very fortunate to have found this place.

My loved one is currently a resident at Spring Arbor of Frederick. This place is outstanding. The staff are very attentive to those living there. It's heartwarming to see them interact with the people living there. The receptionist that greets me to check me into my loved one's area is always professional. Always friendly. Different people, but all are wonderful. She reminds me to check my loved one's mail. At he beginning of the month, she always asks if I need a new activities calendar for that month. Super helpful. The place is always clean and always smells nice. Like you are in someone's home. The move in process was simple. They gave me a date to bring the stuff to set up my loved one's room and they had plenty of carts available. There is a phone that the head supervisor on duty carries. On the occasion that I need to call or text, they are very good about getting back to me ASAP. Communication with the family is very good. Our experience so far has been all positive, so I would definitely recommend Spring Arbor of Frederick to anyone looking for a place.

The staff are very friendly, professional and strive to know each resident's needs and to assist as needed. The facility is in excellent shape and the maintenance staff responds quickly. The housekeeping is good, my only concern is that public areas are serviced daily while living areas are serviced weekly. The administration and staff stay in good contact with family members. The meals are mainly 4-star with good variety. I would highly recommend this facility for respite or long term care!

We chose Spring Arbor of Frederick because the location was very convenient to my aunts friends and social group and also the fact that the facility is all on one floor. She has some dementia and the building is easy to navigate. The staff have been very responsive and easy to work with. I would recommend this community to others looking.

My loved one loves the community. The interaction with the staff is wonderful. We picked this community because, it was moms favorite. it was a newer facility, which is three years old, and another family member lives there. They are very responsive to families and residents.

Overall, the facility is ok. Staff is a hit or miss. Some are great and some not so much.

The cleanliness of the community is great, it is very clean. The meals and dining service has actually been really good, our loved one has certain dietary restrictions and the staff have really worked well with her. From what we can see of the activities they have a lot going on, and they have really nice courtyards.

They have been wonderful to work with. We had to get our oved one in quickly, and they were willing to accommodate us with that. They were also willing to allow our move-in on a day that they don't usually allow move-ins. So they were very willing to work with us and help us out in any way that they could. We've had very positive interactions with the staff. They've been working diligently to get our loved one to take her medications and encouraging her to participate in activities, which they seem to offer a lot of. I would like for the staff to get back with us a little quicker when we call, but that could just be that we're anxious for an answer right away. The facility is newer, only about a couple of years old, so it's very up-to-date and modern. The décor reflects that, and the rooms are fresh and clean. I feel as though it also caters to the families. While we can't go in and visit now, at some point we'll be able to. And there are a lot of locations to sit and visit. They also have a lovely lobby area with a piano, which is great.

They've been excellent so far, and I would definitely recommend them. It just depends on your loved one's specific wants and needs. One thing Spring Arbor has that I didn't see at other places we looked into is a music therapist who plays the grand piano several times a week. There's quite a crowd of people who like to come for those performances, and it's really nice. If the staff suspect a health issue, they contact my loved one's doctor and take the necessary actions. They stop by her room to take her to meals. They offer a lot of activities, although I would like to see more geared toward older residents. They offer scenic tours once a week, and they help my loved one sign up and then come and get her when it's time to go, which I thought was very nice. All the staff I've interacted with have been great. During the pandemic, it's been more difficult to visit. We're not able to sit outside with the other residents, but they've arranged an outside area where we can visit just the two of us, which I appreciate. And I feel like we're getting an excellent value.

Great. Very well laid out and lots of activities. Top of my list

Although my parent seems to be taken care of, they’re slightly under staffed for the amount of residents in the memory care unit. They also DO NOT have enough engaging activities especially for those residents who are in the early to mid stages of Alzheimer's/dementia. When the assisted living side has a big event, such as an entertainer, the memory care side doesn’t always get to take part. They miss out on many engaging activities. The activities gal on the memory side does a great job for what she can for the whole group but it’s those few people who can use more engagement who need more stimulation otherwise they’ll just sit around in their rooms watching tv. Place looks pretty but right now, not enough for the residents to do and not enough staff to manage them without having them sit in their chairs or in their rooms.