Solstice Senior Living at Rio Norte

Solstice Senior Living is clean, safe, and mom is happy. It is very clean , does not smell like other facilities. The staff always says "hi" and provide great care. The meals are better than most. Yes, we would recommend them to others it is a nice place

They were friendly and professional. Had a lot of activities for residents. Yes I would recommend it.

after some initial issues with possibly missing items from my mother's room, she has begun settling in to her apartment. she loves the food, the library, the back garden, and the weekly outings with the facility's transportation team. she has started making friends and is feeling comfortable living there.

The facility is clean and the staff responsive and caring. The value is far better than big cities like Austin.Very pleased with the facility.

The complex has been undergoing construction since we've moved my dad and brother in. The 2 bedroom units are spacious and the patios are very large which is nice. We were provided great customer service and the food has been good for the most part. The only issues we've had has been with the maintenance dept as they don't seem to prioritize their to do list. I'm sure the construction is one of the reasons they haven't gotten to items we have reported.

I'd say it has been a pleasant experience so far. No significant issues. Mom seems comfortable and is in better health. Price, atmosphere, amenities, facility layout, location and they worked with me on the move in date.

I was thinking when the time comes, that I would also like to move in this community. Communication with staff is pretty good. The community is overall pretty clean.

My loved ones' emotional and mental status has improved significantly since moving from the previous community to Solstice. The staff have been very responsive to any questions I have by phone, typical a return call within one hour. There are choices for the residents to choose from for meals. There are daily menus and then the resident has the option of ordering off the menu and receiving a sandwich or hamburger instead. There is a calendar with all the activities going on. There is always something for the residents to participate in.

They're very friendly and courteous. And they're always looking after their residents. Their activities are really good. During Halloween, they had a costume party. They always seem to have special things monthly, church weekly, and lots of other things going on., If a person wants to be active, they can be as active as they want to be. Overall it's just a really good organization.

I think that this is a good community for your loved one. There are a lot of activities for the residents. I would recommend to look into this community. It is very well maintained for the residents.

It's a nice living facility. The workers are great. They're very friendly. So are the people who live here. The food is not all that bad, but it could use a lot of help. I would like to see more choices and more variety. They serve a lot of baked potatoes, hamburgers, salads, etc. I think the cost is a little high, but that seems to be the going rate.

We chose Solstice because it was closer to where he used to live and so he is familiar with the area and feels comfortable there. The apartment that we chose is a good size for him and what he needs. The staff is very friendly and courteous. I would recommend to others looking.

This place sucks! The place wasn't ready to be moved in when I showed up for my move in scheduled date. The food doesn't taste good and they don't give you enough of it. The staff is good to work with, the managers aren't good.

We chose Solstice senior living because of the location, the price, and what they had to offer. The apartment sizes here are appropriate. It has been hard because of covid since they are so limited on what they can do, but I would recommend them.

We do like the staff members there and they have been really good with the activities during the pandemic. They are still safely social distancing and for that they would get a 5+, they have been extremely good.

This community is not perfect but it is good, and it is very clean. The staff members are very friendly. The just recently changed leadership over the summer and even when they were allowed to do activities it was very minimal. The rooms at this community are quite adequate, and just enough space. The rooms don't allow for any unnecessary items to be stored which is what we liked.

Where to begin... my dad moved to Solstice Senior Living Rio Norte, El Paso a few months after my mom died. He was looking for a home that provided comfortable living, good food, and nice people. Wrong on all accounts. The management at Solstice Senior Living Rio Norte, El Paso bullies its residents, refuses to address problems of basic human needs (temperatures in my dad's apartment would exceed 85 degrees, with the air conditioner on, and told there was nothing wrong), along with inedible and either-overcooked or raw food, rarely anything in-between. As a result of my dad complaining and offering alternatives, his rental agreement was terminated while he was suffering from pneumonia. Thankfully, my dad had the ability to relocate, moved into a small house where he now lives alone and is much happier. Please do not move someone you love into Solstice Senior Living Rio Norte, El Paso.

This place has been the best thing for my family and our love one, Staff is very professional and caring, food is just like home cooking and Chef talks with us every time we visit. The General Manager is a very caring person and keeps us informed of any changes in our family members. We highly recommend Rio Norte

This facility would be the one we would consider when we are ready. [Name removed] made sure we understood that they do not care for client's medical needs. We would ensure some type of long term care visits would be available for her physical needs. I will be in touch when we are ready to take the next step. Thanks for your help.