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Shads Landing

9131 Benfield Rd, Charlotte, NC 28269
8.7
Review Score
49 reviews

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Pat C - Resident/client
5.0
Management is top notch!! Very welcoming.

I really enjoy living at Shad’s Landing. Although I’ve only been a resident for about a month, I have made numerous friends engage in many activities and try not to miss a meal because the food is very good. I would certainly recommend this place to anyone looking to still be independent, but have all the amenities that they need.... Read more

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About the facility Shads Landing

Shads Landing is a charming independent living community that is built upon 10 acres of beautifully landscaped grounds with a large pond at the center. This community offers all the convenience of Charlotte with a lovely park-like setting which makes it an excellent choice for active seniors. Shads Landing is close to shopping, fine dining, health care, and many unique attractions.

Community services and amenities

Shads Landing is perfect for independent seniors wishing to continue their active retirement lifestyle. The community offers many opportunities to participate in the arts, learn new skills, and enjoy intellectual and cultural pursuits. Popular activities include:

  • creative writing classes
  • book and garden clubs
  • discussion groups
  • creative arts projects
  • scheduled outings
  • social events
  • cooking demonstrations
  • …and more!

This community offers independent living in a safe, caring environment where seniors can be surrounded by their peers. Professional and attentive staff are always available to check up on resident needs. They can also coordinate with private home care providers to help with more advanced medical conditions. Meanwhile, an on-site management team is available day and night to assist residents with any needs that may arise.

For a reasonable fee, residents enjoy access to regular fitness programs, three chef-prepared meals served daily, planned activities and events, weekly housekeeping and linen services,...

Read More

Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Shads Landing is a community within Hawthorn Senior Living, LLC properties. See all Hawthorn Senior Living, LLC communities.

Pricing for Shads Landing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Shads Landing

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Amenities at Shads Landing

Health Care Services

Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Billiards Lounge
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Catholic Services

Reviews
for Shads Landing

Write a Review

8.7

Review Score

Review Score

49 reviews

8.7

Out of 10


5 star

39%

4 star

39%

3 star

15%

2 star

0%

1 star

9%

49 reviews

A Place for Mom has scored Shads Landing with 8.7 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Shads Landing has 49 reviews with an average "overall experience" of 3.9 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

3.6

Care Services

4.0

Activities

3.9

Staff

4.2

Value for Cost

3.9

21-40 of 49 reviews
Sort by

4.0
anonymous - Toured community
Independent Living
June 11, 2021
Verified Review
My review of Shads Landing

Our family had a virtual experience and the communication with the staff was great they did a good job explaining everything to us. However, at the time the value was just to high for our family.


4.0
Tina P - Child of resident/client
Independent Living
May 25, 2021
Verified Review
A good place for a loved one

The location as worked out well for our family, and the campus the grounds here are beautiful. The availability and size of the room our loved one is in is working out perfectly, and we think the value for cost is reasonable.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

5


4.0
anonymous - Child of resident/client
Independent Living
April 26, 2021
Verified Review
A bit expensive

We chose Shads Landing because of the availability at the time. The apartment sizes here are on the smaller side compared to others we looked at. I do think they could use improvement on the meals and the prices on the apartments as well. I would not recommend to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

3

Staff

No data collected

Value for Cost

2


3.0
anonymous - Child of resident/client
Independent Living
April 20, 2021
Verified Review
It was okay for our short stay

Make sure you know that it definitely isn't close to an assisted living facility. It's very much so independent living. So make sure that your family member is aware of that and capable of doing everything on their own. The staff were fine. Sometimes I saw the front desk treating some of the residents a bit like children, for instance getting upset if they were there a little early for dinner. I just didn't think that was necessary. But overall, they were nice enough. I would recommend them to others. The other residents seemed happy enough.

Cleanliness

3

Friendliness

3

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

4

Response from Shads Landing

May 11, 2021

Hello, thank you for taking the time to rate and review our community. You are correct that we are an independent senior living community, however our residents have the option of hiring third party caregivers should they need them. We appreciate you sharing this feedback, as we are always looking for ways to improve for our residents. Thank you


4.0
Anonymous - Toured community
Independent Living
March 17, 2021

Sales Leader-Shads Landing|Holiday Retirement Was a pleasure to work with very helpful answer all my questions which were the assistance with those questions [name removed] which I think you for giving me those questions were very helpful. The facility is very nice appears to be well organized and very accommodating in these trying times of Covid.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Loved one of resident/client
Independent Living
September 1, 2020
Verified Review
Shads Landing review, overall good community

Even though our loved one did not always participate in the activities they still had a lot to offer. The residents would go out on outings to different stores to shop at, they would even have entertainment groups come in and sing for the residents. The food most of the time was good, some days it was really good and other days it was just okay. Overall when you entered this community it was very nice, but the rooms could use some updating. The rooms do not have a central air unit in them so it is hard to keep the temperature regulated and comfortable.

Cleanliness

4

Friendliness

5

Care Services

3

Activities

4

Value for Cost

4

Response from Shads Landing

April 28, 2021

Hi there, thank you for taking the time to rate and review our community. Our goal is to have happy residents and family members so your feedback is important to us. Thank you


5.0
Anonymous - Loved one of resident/client
Independent Living
August 31, 2020

Always keeping us informed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
Dr. Michael Gunter M.D. - Loved one of resident/client
Independent Living
August 11, 2020
dangerous facility

My mother was a resident at Shads Landing and during the Corona pandemic she suffered terribly primarily due to the complete lack of a plan on behalf of the administrators. All the residents were locked up in their rooms for months . This barbaric treatment of these elderly people caused enormous psycological as well as physical harm. MY MOTHER was even manhandeled at one point when she could not stand pacing her room any longer and wanted to walk the hallway. my mother is of course no longer a resident at Shads but she is currently unable to function at the same level as before her short stay . No testing of staff . No testing of any resident.Neglect beyond belief.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Shads Landing

October 19, 2020

Hi there Michael, thank you for your review. At the time that your mother joined our community, all new residents were required to a 14 day quarantine to abide by infectious disease protocols. Our team has continued to work hard to provide our residents the best experience possible while also abiding by our protocols and remaining in accordance with national and local guidelines to ensure the safety of our residents. We understand that this has been a difficult time that we are navigating through together. If you would like to discuss your concerns further, please contact the community directly. Thank you


5.0
Steve - Loved one of resident/client
Independent Living
August 7, 2020
Parents in Shad's Landing for 3 years

I've had my parents in Shad's Landing for three years now. Without any reluctance, i must rate them five stars across the board. Of course, categories like "care services" have to be considered in the context of where they operate on the independent living to skilled care spectrum (closer, of course, to the former than the later). It certainly is more than a senior apartment; unless, you want it to serve as a senior apartment. Beyond meals, they have services, activities, and programs. Also, as it is an independent living arrangement, residents can have service providers come into their homes (and the staff can facilitate making connections to quality providers that service residents). All if this, positions them to fill a broad, yet, not too broad; and an appropriate space in the "spectrum" I referred to earlier. They manage this "appropriate environment" dynamic (if this makes sense) very well and, with tact and professionalism. Other than the infrequent ultra trivial complaint (e.g. they ran out of one of the options on the menu), I can think of no noteworthy "beefs". As it is more "communal" than living, say, in rural farmhouse, it is best if residents practice some flexibility and present themselves with an affable and pleasant demeanor. Though, if you choose, you can "keep to yourself" some without offending anyone. As my parents have been there for three years, there has been some staff turnover but, no more than you'd expect as people traverse through their work lives. Despite the normal turnover, there is consistency in the staffing. They must have effective leadership and processes to consistently maintain the caring, compassionate, pleasant, and professional staffing. We made the right decision in moving my parents into Shad's Landing. It positioned them in a safe, clean, and pleasant environment, run by a competent and caring staff, while adding some lifestyle enhancement options

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
C Williams - Loved one of resident/client
Independent Living
August 6, 2020
Exceptional Living Facility!

My parents have been a resident at Shad’s Landing for the past 5 years. The manager [name removed] and her team truly put the needs of all residents first. [name removed] is responsive and ensures that my parents needs are addressed as well leading the team by example. I am extremely please with this community and feel incredibly blessed to have my parents live here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Nathan Tibbs - Loved one of resident/client
Independent Living
August 6, 2020
Verified Review
Best of the Best

All the staff at Shad's Landing is very efficient and helpful. They take all the proper precautions to make sure the community is secure and safe! Compared to many of the communities that have dealt with unfortunate outbreaks across the country, they have excelled making me and my family feel special and gained our total trust that all security measures during this Pandemic are enforced. My family is very happy with the tireless job that has been committed on this property. Thank you for all you do at Shad's Landing!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
frank guid - Loved one of resident/client
Independent Living
December 10, 2019
not happy

my sister stay a total of 8 days before having to go to the hospital and then required assisted living I understand she need to pay for a whole month because she tied up the room in Sept but she has been charged for Oct I feel she has not being treated fairly because of this and addition issues I would not recommend this facility

Cleanliness

4.5

Friendliness

4.5

Care Services

1.5

Activities

4.5

Value for Cost

0.5

Response from Shads Landing

October 19, 2020

Hi Frank, thank you for taking the time to share your feedback. We understand there was some confusion with the Auto Pay set up, and that our team tried to accommodate these unforeseen circumstances are well as they could given our lease commitment agreement. If you would like to discuss these concerns further, please feel free to contact the local team. Thank you


4.0
Stephen Cook - Loved one of resident/client
Independent Living
September 17, 2019
Constructive Review.

The quality of the facility is outstanding. The staff is courteous, helpful and friendly. The only negative could lead to problems in the future. This facility is grossly understaffed and many things go either undone or handled in an as necessary basis. The director is handling far too much and it could lead to a poor quality of life for the people living there. There is a definitive problem with Waterbugs/Roaches. I suspect that there is a root problem regarding the source of the infestation.

Cleanliness

3

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Independent Living
May 20, 2019

Same operating company as Carmel Place but newer. Hallways are wider, but apartments smaller. Common areas seemed small except for the beautiful dining room.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Toured community
Independent Living
November 16, 2018

nice facility. Not as updated as ATRIA was. Hard to pinpoint drawbacks it just had an "older" feel, more like an "old folks home" than a vibrant place to live if that makes sense. rooms had cold feeling to them and were not very up to date. Just did not measure up, which could be why it is somewhat cheaper. did not like the "bill by the hour" caregiver feature. Seemed a little more ridged.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Anonymous - Loved one of resident/client
Independent Living
August 17, 2017
Verified Review
A great community

Things are going wonderful at this community. Mom is enjoying some of the daily activities and she is making friends. The staff have been wonderful to them. They have been courteous, receptive, helpful, kind and made them feel welcome. The food is excellent and the community is beautiful. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Independent Living
July 20, 2017
Verified Review
A pretty good community

The staff have been great and encouraging. The community is clean and the grounds are well maintained.The food is fine and they do offer daily activities. This community is close to family and I would recommend it.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Independent Living
June 21, 2017
Verified Review
A nice tour

I liked the people I met at this community. The community looked clean and they seem to offer some nice amenities. This community does allow pets. The community we chose just seemed to meet our loved ones needs better.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
Anonymous - Toured community
Independent Living
March 21, 2017
Verified Review
Helpful staff!!

The staff where very knowledgeable and helpful during my tour of there community. They took there time and where very patient with all of the questions my mother and I had for them on living arrangements. The floor plan was open with lots of great amenities to offer all of there residents. Overall it was great, it just was not the right fit for my mom.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.5
Interested resident - Toured community
Independent Living
December 30, 2016
Excellent Property

Awesome place. Very clean all staff and residents were very friendly. Food tasted good, a little pricey, but worth it. I loved the benefits and how they were explained to me. Enjoyed every visit, my mom only had good things to say about the place before she moved in, now she loves it.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Viewing 21-40 out of 49 reviews

Neighborhood around Shads Landing

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Frequently Asked Questions about Shads Landing

Shads Landing offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Shads Landing 8.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 510-0215 to reach a resident at Shads Landing.

To reach a resident at Shads Landing call: (704) 510-0215



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.