Add a review
For more information about senior living options
Staff is very professional and friendly. The administrator came to my Dad’s room his first day to see if he needed anything that is very impressive. I really appreciate their efforts and services that have been proved to be all-rounder to the community!... Read more
Royal Suites Healthcare and Rehabilitation in Galloway, New Jersey is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, Semi-Private
Long Term Care- Skilled Nursing Facility Life here at the Our Lady's Multi-Care Center is lived daily – surrounded by the loving presence of God. Looked after, cared for by the Hospitaler Sisters’ of Mercy. Located near the New Jersey shoreline, and...
9.7
Review Score
Review Score
251 reviews9.7
Out of 10
5 star
45%
4 star
35%
3 star
15%
2 star
4%
1 star
3%
A Place for Mom has scored Royal Suites Healthcare and Rehabilitation with 9.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Royal Suites Healthcare and Rehabilitation has 251 reviews with an average "overall experience" of 4.1 out of 5.
4.1
4.1
5.0
4.1
4.1
5.0
4.1
The nurses and aides take good care of you but sometimes it takes a while for them to come.
4
4
4
4
4
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020Thank you for leaving a review. We really appreciate the feedback. Please contact us to further discuss.
It seems to be an all-around very good experience. It is clean and they are very caring.
4
4
4
4
4
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020We are glad to see that you had a good experience at our facility. Thank you for your kind words about our facility and our staff. Thank you for choosing Royal Suites Healthcare & Rehabilitation Center.
It is clean! They are doing a good job keeping my loved one's room clean as well! The day nursing shift is excellent. I have concerns about the night shift, in particular, when she needs to go to the bathroom. I have met with the staff and this was addressed. Once we addressed everything with the administration they seem to all respond right away.
3
3
3
3
3
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020Thank you for leaving a review. We are glad to hear that your concerns were heard and accommodations were made. Thank you for choosing Royal Suites Healthcare & Rehabilitation Center.
They did everything adequately. The only thing that was lacking was the doctor's visits. I only had two the whole time I was there.
3
3
3
3
3
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020We are glad to hear that your overall experience was adequate. We would love to further discuss, please reach out to us. Thank you for the patience.
It's a beautiful place, and the rooms are nice but they need a lot of work here at Royal Suites.
3
3
3
3
3
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020Thank you for leaving a review. We are always looking for ways to improve, and would like to further discuss. Please reach out to us.
We do not feel as though our expectations were met. Their hospice care was not good. The nursing care really varied depending on which nurse. Friendliness varied as well. You had some that were and others that were not.
2
2
2
2
2
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020We are sadden to hear that we did not meet your expectations. We really strive to give everyone the best possible care, are are deeply apologetic that we lacked in your circumstance. We would like to further discuss how we can better assist, please contact us.
In the beginning, we had high hopes but the stay did not turn out good and that makes me sad. There was a plumbing problem and not all the toilets worked. Some of the nurses have been wonderful and outstanding.
2
2
2
2
2
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020We deeply apologize that we did not meet your expectations. We always have room to improve. Please reach out to us in order to further discuss and make things right. Thank you for your patience.
The facility is lovely. I thought the rehab therapists were very good but the nursing staff is very understaffed. The therapists kept me in tune and I liked that but for the most part, the communication was lacking. I would have to ask others.
2
2
2
2
2
Response from Royal Suites Healthcare and Rehabilitation
January 17, 2020Thank you for leaving a review! We really appreciate your kind words about our rehabilitation therapists. We deeply apologize for that we did not meet your satisfaction in terms of communication. We are always looking for ways to improve and would love to further discuss. Please contact us to do so.
Every time I go there to visit my loved one it is clean. The nurses are excellent! All of them were helpful, courteous, and answered all of my questions. They answered my questions and took care of what we needed. The facility provided monthly activities like bingo! The rehab therapists worked her hard.
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
July 31, 2019Thank you for your review. We really appreciate the positive feedback here at Royal Suites.
The staff I had interactions with here made this difficult situation much less so. The nurses kept me sane. Through their support and kind friendships I learned how to take care of my husband and I. The CNAs are an amazingly exceptional group of men and women. I enjoyed watching their connections with all the residents, not just my husband. They hugged and comforted me when I was sad, they kidded with my husband, fed him, and got him ready for bed. If he or I needed help, even if they weren't assigned to him, they helped in some way. So many of them made us feel cared about and loved. Hospice staff were always available when I needed to talk or had a question. Housekeeping and dining room staff were always friendly and responsive to any requests or needs. The building never has any negative odors. The activities staff always made a point of including my husband wherever possible. I appreciate every single one of the staff members here at Royal Suites. Thank you for everything!
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
July 1, 2019We really appreciate you sharing your experience with us. Thank you for choosing Royal Suites!
We have been pretty satisfied with everything. The nurses are good they come in when my loved one calls and do what he wants. Everyone is very pleasant but he is kind of picky when it comes to food.
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you so much for your review. Please reach out to us personally so we can accommodate you with the food.
The overall experience has been excellent, and the doctor and administrative office have done an amazing job.
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you so much for your review we really appreciate the feedback.
My loved one said they were treating her really well. The nurses and aides are very nice and friendly. It is very clean and the communication is very good!
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you for your feedback!
The nurses are all good.
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you for your feedback.
My loved one just got there, but compared to where she was before, it's no contest. It's the only place I have gone into when I have a question they give you an answer. She doesn't like because it’s not her salty normal food, but I think it's good. They call ME when she has appointments. The other places, I had to call them.
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you so much for your review. Here at Royal Suites we know you deserve the best and we are here make sure that's what you receive. Please reach out if we can accommodate you in any way.
We had good communication throughout my stay!
5
5
5
5
5
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you so much for your response.
The food is just okay.
4
4
4
4
4
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you, please reach out to us if we can improve in any way.
They have remodeled and it looks really nice! The activities department is what keeps my loved one occupied and she loves that.
4
4
4
4
4
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you for your review. We really appreciate your response here at Royal Suites.
It seems like a nice place but they do not help right away. My loved one is not crazy about the food. The nurses are all very friendly but sometimes they say that they will be right back but maybe they forget. I think it is clean and they are pretty good at communicating and if we ask questions and they answer them expediently.
4
4
4
4
4
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you so much for your review. We really appreciate it here at Royal Suites.
They are short staffed and the LPN's are not nice sometimes.
4
4
4
4
4
Response from Royal Suites Healthcare and Rehabilitation
May 14, 2019Thank you for sharing your feedback. Please reach out to us so we can improve your experience.
See what the neighborhood has to offer and what’s nearby:
Royal Suites Healthcare and Rehabilitation offers Semi-Private. Learn more.
A Place for Mom has scored Royal Suites Healthcare and Rehabilitation 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (609) 373-6568 to reach a resident at Royal Suites Healthcare and Rehabilitation.
To reach a resident at Royal Suites Healthcare and Rehabilitation call: (609) 373-6568
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.