Regency Palms Long Beach

I would tell others looking into Regency Palms Long Beach to make sure to do your research first.

I would rate each category with 5. This is a very beautiful and well kept facility. All the staff were nice, helpful and very professional. I was very pleased with the quality of care my loved one received prior to her passing. Staff was available when needed and didn't appear bothered when asked to assist with something. The response was prompt and everyone was knowledgeable of their duties.

We are extremely happy with the care the staff and administration has provided for my mother in law. She seems to be very happy at Regency. She has made new friends. She has enjoyed the activities, food and interaction with the staff.

I had no idea there was such a wonderful place for my mother. This place is incredible! The facility looks more like a fancy hotel. All floors are nicely decorated and very clean. All of the staff are very friendly and caring for your loved ones. The food is incredible and they keep the residents very busy with a wide variety of activities, ie art, games, exercise, music, dance, cooking, etc. I can’t say enough good things about the Regency Palms., but thank you with all my heart for taking such good care of my mother

Mom has been at Regency Palms Long Beach for nearly five years. She has dementia but is high functioning. Even through a change of ownership and some staff, the continuity of my Mom’s care has been steady. The quality of the staff is absolutely, outstanding! The love and caring they show toward my Mom is beyond the norm. Regency is an absolute blessing for my Mother and her family. Very Grateful. I recommended Regency to friends.

This community provided the comforts of home. I would recommend to others.

My Mother is 102 years old and has been at Regency for 2 years. She is alone in the area, as I live in another state. Regency has, on multiple times, gone beyond, to see that she has the care she needs; even working outside the standard services to get her to some necessary appointments. My mother and I are grateful for the level of individual care that Regency provides. Mom always raves about her "girls" that give her so much caring attention.

We had to transfer my Mother in Law from a senior living community to a more secure memory care facility. We were very fortunate to get her into Regency Palms. It wasn't a very easy move due to her advance stage of memory problems. [Name Removed] and her staff worked very hard during the first few days to get her stabilized and acclimated to her new surroundings. She is now doing great and thriving in her new home. She is very Happy and participates in all activities. Thank-you so much for helping us.

It was a blessing to find Regency Palms. I love this place! My love one is thriving here. She is in memory care and the staff is excellent. I especially like all the activities that are planned throughout the day. Each floor has an intimate feel, it is very clean and the rooftop views are beautiful. My love one loves the food as well. I have attended some of the family functions as well and the food is good especially the dessert s. I would definitely recommend this facility.

My Mom has lived at Regency now for 3 1/2 years and she absolutely loves it, and so do I. I have the reassurance that her needs are met and the staff keeps her plenty busy. The food at Regency is excellent! The facility is always clean and decorated during the holidays. The staff is outstanding!

The Regency Palms is a well kept, if not posh assisted living facility that allows for a unique balance of both intimate and communal social interaction. Caregiving, kitchen, life enrichment, maintenance and management staff are attentive and responsive to resident/family concerns and requests

I would recommend other families put Regency Palms on their list to check them out. The management staff is extremely attentive and follows up well. I appreciate their Montessori approach and very attentive staff. The ratio of residents to caregivers is about 6:1, which is better than most places you'll visit.

I would recommend this community for you or your loved one. My husband is in memory care and they play games to help him remember things and stimulate their minds . I have not begun to participate in activities but they do have activities for the other residents also. The staff are very helpful and good with anything that I need at this community.

I would tell others to not move your loved ones to Regency Palms. The staff to patient ratio was so low that my father fell many of times and he ended up in the ER. We would end up showing up and if it was low would help care for our loved one and other residents in here. I would not recommend the facility.

My mom has been living here for well over a year. Rude staff, your loved ones items will go missing, questionable care and business practices. A cruel place that is not fit for a loved one.

I would tell my friends what started out as a positive experience and turned out it wasn't a positive experience. My loved one ended up getting COVID, they had pressure spots on their feet. There was some personal items that are missing. They community is still billing me for the full month, even though my loved one has not been there for several months. I received a bill for the pharmacy because the community was ordering medications for my loved one, and I had to call the community to have this stopped. The community shouldn't have been ordering more medicine since my loved one wasn't there.

They are a very caring and nice community. It is friendly, very clean, the caregivers always seem to be happy, and they treat the residents with respect. I reviewed 8 to 10 communities, and I liked that this one had less residents per floor the dining is on the same floor as their apartments, the quality of the food was very good, and they offered daily choices with professional people in the kitchen. I was able meet with and talk to the chef as well. In general, it is the same the caregivers per floor, and it is new facility, however they have had some staff turnover. The value that you are getting for the price is excellent.

The staff go out of their way to make sure the residents are involved. The staff are very responsive when families call with questions or suggestions. The food looks pretty appetizing. They offer a variety of food choices and restaurant style dining. We chose this community because they are a newly renovated building, have a lot to offer, and they have an urgent care downstairs within the building. This is a place for your loved one to feel almost like home.

Nice place. People were friendly and very helpful. Excellence location and services

We chose the Regency Palms because it's close to our house and we really liked the floor plan which is small and homelike. Each floor has 12 residents, its own dining room and activity room. There is a beautiful rooftop patio that my mom really enjoys. The building is sunny, airy, bright, and cheerful. My mom is eating well and gaining weight. She is clean, dressed, and well cared for. The caregivers are wonderful but there just isn't enough of them.