Reflections at Brick

I was looking into places for my parents. Spoke to [name removed] several times. Very difficult to get a hold of as well. Explained the entire situation, their financial situation etc.. When it came time for the paperwork there was another text exchange asking about the 2 year guarantee because my parents would fall short of it. She text me "Just be transparent on the financial form, that way we can plan for when they start to apply" That Friday the director started getting involved asking questions. Only to wind up denying them despite what I was told. Director [name removed] told me she was going to talk to someone else at corporate and get back to me. 1 week later hadn't heard from anyone. I escalated it to their corporate office when [name removed] emailed me back saying he received my email that was sent to the CEO [name removed]. We scheduled a phone call and he backed them 100% didn't care what was in writing. Stated he wasn't a party to the conversation

I give this assisted living facility 5 stars! I recommend this facility to anyone looking for a high quality and loving environment for their loved one. Everyone at Brandywine Reflections goes above and beyond to make sure every resident is happy and engaged.

My father has been a resident at Reflections for 2 and a half yrs. He has declined somewhat over time and the staff is always meeting the new challenges and helping us (his family) along the way. The nurses are very attentive and understanding and all the aides have shown to be truly caring individuals who take pride in their work. Everything is always very clean and neat and there are plenty of different things for the residents to do. Once a month there is something planned for the families and it is always a nice time spent with the residents. My sister and I have not been able to visit since mid March, so the staff send photos and videos. The hairdresser has not been in so one of the staff took the time to cut my father's hair. They helped him send me a Mother's day card, which was sweet. Everyone goes above and beyond to make the residents comfortable and safe and to keep the families feeling confident that we chose the right facility! We are very grateful.

Could not have made a better choice for my mother. The staff were incredible, friendly, efficient, and always there with a kind word. She always felt welcome no matter what time we visited - it truly was like her family home.

Brandywine treats everyone like family. They are all so kind in meeting everyone's individual needs. All residents are treated with dignity and respect and anything we requested for our loved one was always done. I can't say enough about the staff at Brandywine and how they made a very difficult time for our family into an easier transition through their guidance during the whole process. They are truly the BEST!

ALL of the staff at Brandywine Reflections in Brick NJ are so welcoming, and exemplify "it takes a village" to care for all of the residents. It is so reassuring to move my Dad here - it gives me peace of mind knowing he is well cared for. [Name removed] & [name removed] were so helpful facilitating my Dad's move into Brandywine Reflections; they truly are wonderful!

Making the decision to put my mother into the care of others was extremely difficult, however, after spending a great deal of time and several visits to Brandywine I knew this was the right place for her. My mother has been here almost 3 1/2 years and is thriving. The care she receives from the nursing staff is wonderful and I cannot say enough about [name removed] and [name removed]. They know I live many states away, therefore I do not get to see my mother as often as I would like. They will send me photos on occasion of my mom having a great time and those 2 always seem to know when I need those the most. It is truly a family there and we are blessed to have them in our lives, especially my mother's life.

Putting Dad in an assisted living facility was not an easy decision at all. [name removed] met with my sister and I and gave us a tour of both The Gables and Reflections and I was amazed she knew all the residents we came across by name. She greeted us with a smile, was very welcoming and answered all of our many questions. He has been a resident for six months now and we couldn't be happier with our choice. First impressions are everything and [name removed] made an excellent impression on behalf of Brandywine!

My mom has been there for almost two years and she couldn't be getting better care. She is treated with dignity, respect, and love. Sara and Denise are especially caring and my family is very grateful to them.

My mother has been at Reflections for three years. Our family is very happy with her care and find the staff to be very warm and caring. It puts me at ease knowing she is getting the best care out there.

If you are looking for a memory care facility for a loved one, look no further this is the one. The entire staff is friendly, courteous and most importantly treats your loved one like their own family. From the nursing staff to the aides, office workers, recreation coordinators, chefs, maintenance and the receptionists, you will not find another group of outstanding caring professionals. Your loved one will be cared for, have a variety of recreation activities with lively entertainment, meals are definitely high quality, appearance is very clean and neat, and so much more. You will feel comfortable and at ease knowing your loved one is here in their new home, just like we have for the past three years. Why look elsewhere when this is the best, tour it and see for yourself, you will not be disappointed.

We placed my aunt in this community after checking out many other communities in the area. We really liked the staff, the rooms and the building in general. They have lots of activities and my aunt felt very at home at The Gables. I really felt like Linda Melendez made us feel comfortable transitioning our loved one into her new home!