Redwood Heights Assisted Living

We needed a place for dad. Here we found a fantastic group of humans with love and compassion for our dad and the rest of the residents. The menu is interesting and healthy with yummy comfort food sprinkled in. They were very accommodating with my dad’s requests. Clean and odor-free. Activities, outings, social gatherings and exercise. I really wanted to join the BINGO game when I was there. Dad needs help? Press the button and help arrives within a couple minutes. If your loved one’s safety, health and quality care is your priority you can’t go wrong with Redwood Heights. I could not be happier with our selection.

We picked this community, because of the proximity to my home. I would recommend to others, it's one of the best.

They are extremely easy to work with. They are friendly and responsive to any questions or concerns you may have. The facility really feels like a community. I think the food could use improvements. We have noticed on the weekends when the chef isn't there that the quality goes down quite bit, so that could use some working on. Overall I would recommend Redwood Heights to others.

We've been very happy with Redwood Heights. The staff are excellent people all around. They're friendly and helpful, as are the other residents. The meals are very good. They seem to have plenty of activities. It has been a very good place for our loved one to be.

For what the facility does, it is pretty good.

Within 36 hours of my loved one being in the community, my loved one fell three times due to no staff was watching my loved one. Between hospice and this community they hastened the demise of my loved one. They weren't proactive in trying to keep food or fluids going into my loved one during their stay. The community and family would have meetings and they would be non-productive about my loved one's care. I even wrote letters to the community about my loved one's care and the concerns I had about this. This place is BAD!

The layout and rooms that the Redwood Heights community provides are good and nice. The food that they serve to the residents would be about a four in a half out of five, and we would recommend this community.

A year ago I might have written a five star review. But now Redwood seems short-staffed and rushed. My resident reports long waits for food in the dining hall and although urgent needs are addressed, regular attention to daily stuff is hit and miss. I hope the situation improves soon.

Our experience with Redwood Heights has been excellent so far. The staff has been very helpful, understanding, and responsive. They really do care, and seem like very genuine people. My mother seems to really enjoy the food, especially the breakfast. I also appreciate that they keep her room and bathroom very clean. I would definitely recommend this community to others.

I live out of state and I don't get to talk to my aunt often but from what she does tell me is that she is doing well here and she is very happy. She says the staff is very friendly and kind and treats her very well here which is good to hear. She has mentioned on occasion that she does participate in some of the outings and activities they offer. My aunt has told me she really likes the food there.

Just starting my search for a place for my friend, this rates high on the list from just my first visit. Everything is visually appealing and the people seem friendly and helpful. Prices are in line with others I have see so far, a tour is a must if you are looking too.

I looked at many properties in the Salem area and this was the best one! My parents moved in recently and they like the staff, cleanliness and food. They are also getting involved in activities.

I am very happy with the care my mother gets at Redwood Heights. She is pretty independent but needs assistance with various things. The staff provide quality care along with keeping her apartment clean and tidy. She enjoys going on various outings as provided by Redwood and also involved in the various activities provided. She is quite social and the staff and other residents interact with her in a positive way. I would recommend Redwood Heights to anyone looking for Senior Care options.

My husband was only at Redwood Heights for a short time, but everything was perfect while he was there. I have told others that it's really nice and clean. The people working with him were very kind. He enjoyed visiting with others there. He's a food-a-holic and said the food was very good.

Things are going very well since my father has been at Redwood Heights Assisted Living. He's still adjusting. Right now they are struggling with keeping it clean, the room hasn't been cleaned for a couple of weeks because the housekeeper has been out. I was happily surprised with the fees, I thought I would be paying more. The communication with the staff is not always great. The food in general is excellent. They do have a lot of activities, but there's not much he can participate in being legally blind.

I really like Redwood Heights Assisted Living. They are doing exactly what we asked and what they promised to deliver. The place is very clean and well kept, and my mother seems very happy there. The staff is great - very helpful and friendly.

Our experience with Redwood Heights Assisted Living has been a good one, overall! I toured quite a few in the area, and this one was at the top of our list! The place was clean, smelled good, and I thought the rooms were spacious and we liked they layout. The staff here have been very friendly and helpful throughout the whole process, and they're doing a great job looking after Mom!

It has worked out really well. It has been perfect for my dad because he's able to socialize now. He's just so happy. My mom is getting use to it. She's getting out of her room and participating in the activities. A lot of the isolation my parents had has improved. They have 3 meals a day. The staff cleans the room once a week. It's a friendly place. We're very happy with the Redwood Heights Assisted Living.

The Redwood Heights Assisted Living is a nice community. The only issue is that it is hard to get all the caregivers to know what my mother needs. That's just the frustrating part. Other than that, It has been a pretty good experience. This is a nice community.